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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 10-11-2016, 13:20   #1 (permalink)
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S5 Imei Repair! [Solved]


So i repaired imei on this S5 g900I sometime ago but whenever you try to use 2g internet on the phone it wont work and the network with go in the emergency mode. 3g and 4g works fine and now i need to fix the 2g network issue on this phone as the customer have asked for it.

So what is the right procedure to repair imei on the qualcomm phone so there wont be network issues later, as i dont have much experience with those phones?

I have read on the octopus form to Make Wipe Security ("Repair Security/Wipe Security first, obviously after backing up other stuff then Write IMEI Certificate. So is that it?? And i am trying to do this method but whenever i try to repair/wipe security it says phone was not found on the selected port although i can write the security and efs on the phone without issue.

Last edited by Octopus box; 10-11-2016 at 16:30.
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Old 10-11-2016, 13:53   #2 (permalink)
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Hello.

Please post here full Software log of operations, which You've performed (or tried to perform) with the phone.
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Old 10-11-2016, 15:44   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please post here full Software log of operations, which You've performed (or tried to perform) with the phone.
Welcome to Octoplus/Octopus Box Samsung software version 2.3.8
-----------------------------------------------------------------------------------
To connect SM-G900I phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G900I
Reading info, please wait...
Detected phone model: SM-G900I
Firmware compiled date: Thu Mar 13 20:59:23 KST 2014
PDA version: G900IZTU1ANCB
CSC version: G900IZZT1ANCB
SW version: G900IZTU1ANC9
Phone IMEI: 3529190658*****
Phone SN: 00000000000
Android version: 4.4.2 (KOT49H)
Sales code: BRI
Country: Taiwan
HW platform: msm8974
HW Chip: MSM8974PRO
HW Modem: MSM8974PRO
Codename: kltezt
Performed by 2.3.8 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G900I
Detected phone model: SM-G900I
Firmware compiled date: Thu Mar 13 20:59:23 KST 2014
PDA version: G900IZTU1ANCB
CSC version: G900IZZT1ANCB
SW version: G900IZTU1ANC9
Phone IMEI: 3529190658*****
Phone SN: 00000000000
Android version: 4.4.2 (KOT49H)
Sales code: BRI
Country: Taiwan
HW platform: msm8974
HW Chip: MSM8974PRO
HW Modem: MSM8974PRO
Codename: kltezt
Reading info...
Phone was not found on the selected port!
Performed by 2.3.8 Software version.
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Old 10-11-2016, 15:58   #4 (permalink)
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Please enter "*#0808#" number, select "DM+Modem+ADB", reconnect the phone to PC, then try to process it again.
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Old 10-11-2016, 16:23   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please enter "*#0808#" number, select "DM+Modem+ADB", reconnect the phone to PC, then try to process it again.
All sorted team. You are the best. Keep up the good work!
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