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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-14-2017, 14:06   #1 (permalink)
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S7 Edge SM-G935U question [Answered]


no network connection but the sim card is ditect

Last edited by Octopus box; 02-05-2018 at 10:11.
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Old 01-14-2017, 14:10   #2 (permalink)
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Hello.

Please, check phone's IMEI. Try to insert another sim card and check for the network.
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Old 01-14-2017, 17:20   #3 (permalink)
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imei/SN BASEBAND ARE OK
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Old 01-16-2017, 08:44   #4 (permalink)
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After what actions with the phone problem occurred? What is the status of IMEI Certi in *#0011# menu?
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Old 04-14-2017, 15:03   #5 (permalink)
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Good People
I got a samsung s7 g935u edge version, so logica is an out of the box version!
It has all the bands to work in Argentina! The issue is that there is no data collection "only emergency calls"
But sometimes when you log in a chip works internet (eg clear) with the computer on! And next to the symbol (lte) sell a circle crossed out
When restart appears the sign of the atena but without internet (no calls or message)
The imexx is the original of the team

By entering * # 0011 # me sell this:

debug info: 0 0 0 5 81 0
**NV sel: Manual (0-0)
Service(limited-1)
serving PLMN(0-0) -WCDMA
LU(NotUp) MM(idle)
GMM(deRegi-NoIMSi)
LAC:4459 RAC:1
RRC:IDLE,Band:2
RX:662 RI:-76 CID:188580
TX:262 Eclo:-14 RSCP-90
L1:PCH_Sleep PSC:321 DRX:256
Speech VER : FR FR FR
therm: 0 LNA: 0
SIB19 Received
PA STATE : 0 (APT), HDET : 0
FINAL IMEI Cert: PASS
Unknown 0
MIPI TEST SUCCESS
ASDiv : PASS THROUGH
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Old 04-14-2017, 15:30   #6 (permalink)
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Please check whether phone IMEI is not blacklisted by network provider. If IMEI is "ok" - try to reflash the phone.
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Old 04-14-2017, 16:56   #7 (permalink)
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IMEI: 35xxxxxxxxxxxxx
Brand: Samsung
Phone model: Galaxy S7 Edge Duos G935U
Blacklist status*: BLACKLISTED

What a bad luck! Wait for the imexx repair as you might know when the support for imex repair of the g935u will come out?
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Old 04-15-2017, 08:15   #8 (permalink)
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Currently no ETA at the moment. As soon as solution will be found - it will be released.
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Old 02-03-2018, 15:40   #9 (permalink)
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how to check whether the imei is blacklisted or not
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Old 02-05-2018, 09:54   #10 (permalink)
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Please, use some internet databases which contains blacklisted IMEI in your country. We haven't provide such possibility.
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