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07-18-2014, 11:34 | #1 (permalink) |
Moderator Join Date: Oct 2009 Location: Poland Age: 42
Posts: 10,174
Member: 1139057 Status: Offline Sonork: 100.109924 Thanks Meter: 4,428 | S7710 unlock not working always same error I tesed on 2 phones [Solved] on uart or usb cable no change all time same: --INFO : 2014-07-18 12:07:56 > Platform: Samsung AnycallINFO : 2014-07-18 12:07:56 > Selected port: COM3INFO : 2014-07-18 12:07:56 > Selected model: GT-S7710INFO : 2014-07-18 12:07:56 > Searching for a phone. Please wait...INFO : 2014-07-18 12:07:57 > Detected phone model: GT-S7710INFO : 2014-07-18 12:07:59 > Unlocking phone...INFO : 2014-07-18 12:07:59 > Unlocking phone. This can take some time. Please wait...ERROR : 2014-07-18 12:08:05 > Phone unlocking failed Last edited by Octopus box; 05-06-2016 at 10:43. |
07-18-2014, 11:53 | #2 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,845
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Hello. Do the next: 1. Install the latest Software version (Software) 2. Install required driver. 3. Write the firmware "GT-S7710_for_Unlock_and_Repair_IMEI" from the Support Area. 4. Reboot the phone. 5. Connect powered-on phone to BOX via Samsung Micro UART cable. 6. Enter correct IMEI. 7. Click "IMEI fix" button. 8. Follow Software instructions (prompts). 9. Write here full Software log. |
07-18-2014, 13:57 | #3 (permalink) |
Moderator Join Date: Oct 2009 Location: Poland Age: 42
Posts: 10,174
Member: 1139057 Status: Offline Sonork: 100.109924 Thanks Meter: 4,428 | Can't add simple procedure like with other phone that just need root phone ? Or add in software information that in this phone model you need write special file from support before unlock, imei repair ?? When user select model this info will be good. Before start play with phone. I know instruction are in software you write but this need time sometimes not have this. After so long time that you add this model to supported informtion like need write to this phone special file lots users not remember when lots newer phone no need this. |
07-18-2014, 14:36 | #4 (permalink) | |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,845
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Quote:
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05-05-2016, 20:29 | #5 (permalink) |
No Life Poster Join Date: Jan 2005 Location: ALGERIA Age: 53
Posts: 1,040
Member: 112185 Status: Offline Sonork: 100.1612613 Thanks Meter: 163 | set flashed with unlock flash file from support ! ----------------------------------------------------------------------------------- To connect GT-S7710 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Applications->Development. 3. Turn on "USB Debugging" option. 4. When message is appear press "Yes". 5. Go to dial window. 6. Enter "*#7284#" number. 7. Set "UART" radio button to "Modem" value. 7. Set "USB" radio button to "PDA" value. 8. Restart phone. 9. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Anycall Selected port: COM3 Selected model: GT-S7710 Searching for a phone. Please wait... Detected phone model: GT-S7710 Detect Model Name: GT-S7710 S/W version: S7710XXAMB6 Unlocking phone... Unlocking phone. This can take some time. Please wait... Phone unlocking failed Performed by 2.2.5 software version always error with usb or vart cable ?????????????? |
05-05-2016, 20:49 | #6 (permalink) |
No Life Poster Join Date: Jan 2005 Location: ALGERIA Age: 53
Posts: 1,040
Member: 112185 Status: Offline Sonork: 100.1612613 Thanks Meter: 163 | it's ok now !!!! ----------------------------------------------------------------------------------- To connect GT-S7710 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Applications->Development. 3. Turn on "USB Debugging" option. 4. When message is appear press "Yes". 5. Go to dial window. 6. Enter "*#7284#" number. 7. Set "UART" radio button to "Modem" value. 7. Set "USB" radio button to "PDA" value. 8. Restart phone. 9. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Anycall Selected port: COM21 Selected model: GT-S7710 Searching for a phone. Please wait... Detected phone model: GT-S7710 Unlocking phone... Unlocking phone. This can take some time. Please wait... Please insert card into phone, if phone is locked, then type 00000000 Phone is successfully unlocked Performed by 2.2.5 software version |
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