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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-25-2014, 02:14   #1 (permalink)
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samsung 5s plz support remove id lock


Hi team plz support id lock remove
we have few phone g900f after reset phone it asking for id and password witch were on the phone before
how do we unlock this id lock?
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Old 11-25-2014, 02:28   #2 (permalink)
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Have you tried flashing the phone with the current firmware? I'm interested in where this lock is held.
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Old 11-25-2014, 03:22   #3 (permalink)
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Quote:
Originally Posted by ecs87 View Post
Have you tried flashing the phone with the current firmware? I'm interested in where this lock is held.
flash already done but still same
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Old 11-25-2014, 06:44   #4 (permalink)
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hi,
samsung password remove not supported at this time
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Old 11-25-2014, 07:33   #5 (permalink)
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Hello.

Quote:
after reset phone it asking for id and password witch were on the phone before
Please post here photo of phone's screen with code request.
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Old 11-25-2014, 07:46   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.


Please post here photo of phone's screen with code request.

What u mean it simple ask for ID and password this phone was use to active before
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Old 11-25-2014, 07:51   #7 (permalink)
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Do You mean Samsung Account?
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Old 11-25-2014, 11:11   #8 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Do You mean Samsung Account?

Yes Samsung account
When I reset phone to change imei now asking for Samsung account
How to remove it ?
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Old 11-25-2014, 11:16   #9 (permalink)
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Please do as here: https://www.youtube.com/watch?v=E41tLyi59II.

Register test account You have here: https://account.samsung.com/membersh...vieInfoList.do.
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Old 11-26-2014, 00:11   #10 (permalink)
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samsung 5s plz support remove id lock

Quote:
Originally Posted by Octopus box View Post


Hi this dont work on s5 it work with note some how s5 have different way when i click forget password asking for account i put my account.and captucha

it showing plz check ur email and reset the password

it dont show me like the link u gave me

U can see here it don't give me option to click link like show on video
I need to use computer to see email problem is when I click the link Samsung gave it only show change password don't show id

Last edited by MUTUAL; 11-26-2014 at 00:16.
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Old 11-26-2014, 07:43   #11 (permalink)
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Unfortunately, currently we have no other solution. Try to make Hard Reset.
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Old 11-26-2014, 15:02   #12 (permalink)
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So you guys have tried resetting the phone and flashing a FULL firmware file? Have you also tried repartitioning the device or clearing the EFS? The lock is in one of the phone partitions...I REALLY doubt it's in the bootloader. You may be able to get a partition layout of the device and start fiddling around with wiping partitions through adb (take note of your bootloader files, do NOT touch these).
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Old 12-04-2014, 22:53   #13 (permalink)
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Did u tried to hard reset it ?

Br
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Old 12-04-2014, 23:06   #14 (permalink)
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hi

i got the same problem that asking me samsung account user name and password
i renew the firmware then it worked
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