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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 12-14-2017, 11:32   #1 (permalink)
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Samsung A8 FRP Reset question [Answered]


UNABLE TO CLEAR FRP LOCK IN SAMSUNG A8 (A800F). LOG DETAIL BELOW:

Platform: Samsung Android
Selected port: COM106
Selected model: SM-A800F
To put SM-A800F into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported
Operation was failed!

Last edited by Octopus box; 12-18-2017 at 08:56.
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Old 12-14-2017, 13:31   #2 (permalink)
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Hello.

Please, post here full Software log. Also, please read this:

Problem with reset of FRP lock can occur if phone has one of the latest firmwares. Samsung disabled ability to remove FRP lock in latest firmwares.

There are few methods, of how to reset FPR on phones with latest firmwares:
I.

Try to write SBoot file of older firmware.
Repeat "Reset FRP/Reactivation/EE" operation.


II.

Write "boot.img" partition from appropriate Combination firmware via "Advanced mode" option (select Combination firmware, un-check partitions except "boot.img").
Perform "Reset FRP" operation in Software.


III.

Write Full Combination Firmware.
Go to "Developer Options" in phone Settings.
Check "Enable OEM unlock" option.
Make Factory Data Reset.
Reflash the phone with full stock (orignal) firmware.

Note: "boot.img" from Combinataion firmwares can be not compatible with current phone's firmware. In such case phone will stuck on logo, or will be rebooting after writing of such boot. In this case to restore the phone to it's initial condition You need to reflash it with different full stock (original) firmwares (or try to write only boot of such firmwares).
Note: You can write "boot.img", Combination firmware or to downgrade phone's firmware version only on your own risk!




If neither of these methods helps, or necessary files are missing, You can use Factory Reset FRP Service.
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Old 12-18-2017, 08:11   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, post here full Software log. Also, please read this:

Problem with reset of FRP lock can occur if phone has one of the latest firmwares. Samsung disabled ability to remove FRP lock in latest firmwares.

There are few methods, of how to reset FPR on phones with latest firmwares:
I.

Try to write SBoot file of older firmware.
Repeat "Reset FRP/Reactivation/EE" operation.


II.

Write "boot.img" partition from appropriate Combination firmware via "Advanced mode" option (select Combination firmware, un-check partitions except "boot.img").
Perform "Reset FRP" operation in Software.


III.

Write Full Combination Firmware.
Go to "Developer Options" in phone Settings.
Check "Enable OEM unlock" option.
Make Factory Data Reset.
Reflash the phone with full stock (orignal) firmware.

Note: "boot.img" from Combinataion firmwares can be not compatible with current phone's firmware. In such case phone will stuck on logo, or will be rebooting after writing of such boot. In this case to restore the phone to it's initial condition You need to reflash it with different full stock (original) firmwares (or try to write only boot of such firmwares).
Note: You can write "boot.img", Combination firmware or to downgrade phone's firmware version only on your own risk!




If neither of these methods helps, or necessary files are missing, You can use Factory Reset FRP Service.
thanx for reply but how can i use Factory Reset FRP Service need procedure.
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Old 12-18-2017, 08:55   #4 (permalink)
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Unfortunately, Factory Reset FRP Service is currently temporarily offline, please check status here: http://forum.gsmhosting.com/vbb/f684...fline-2178775/.

We will inform You, when it will be in-line and write You the procedure.
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