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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-25-2017, 20:14   #1 (permalink)
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SM-G950U MSL Unlock Error


Octoplus/Octopus Samsung Factory Services v.2.5.8
-----------------------------------------------------------------------
Connecting to server..OK
Username:
Authorization..
Login error: Wrong username!
-----------------------------------------------------------------------
Selected interface: USB
Searching for device. Please wait...
Waiting for device...
Found device on COM145
Reading info...
Detected device model: SM-G950U
HW Version: ATT
PDA version: G950USQU1AQC9
CSC version: G950UOYN1AQC9
CP version: G950USQU1AQC9
Device SN: R38J402D5ZF
Device IMEI: samusprime
FRP/Reactivation: UNLOCK
MSL code: 5405015B09145F09625E30491B5C014A
Deactivating MSL...
AKSEED error!

Last edited by Octopus box; 08-26-2017 at 08:31.
 
Old 08-26-2017, 08:12   #2 (permalink)
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Hello.

Please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link. We will check what causes the problem.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
 
Old 09-11-2017, 19:15   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link. We will check what causes the problem.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
Hello, this is the operation log.
Attached Files
File Type: txt log_operation_g955u.txt (1.1 KB, 10 views)
 
Old 09-12-2017, 07:43   #4 (permalink)
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Please also upload *.logx file of performed operations. We need this file, to check what causes the problem.
 
Old 09-14-2017, 02:57   #5 (permalink)
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Originally Posted by Octopus box View Post
Please also upload *.logx file of performed operations. We need this file, to check what causes the problem.
Hello, here is the log file for G950U

https://www.4shared.com/file/VKbDJ_q..._13-01-56.html
 
Old 09-14-2017, 06:26   #6 (permalink)
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Hi.

Quote:
Selected interface: USB
Please select "UART" option in Software, connect the phone via UART cable and repeat the operations once again. Post here the result.
 
Old 09-14-2017, 06:41   #7 (permalink)
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Hello, thank you for answer..
What kind of uart cable? S8 use USB-C Connector



or could i use this adapter with uart cable??

 
Old 09-14-2017, 06:50   #8 (permalink)
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No, unfortunately, You should have special UART type-C cable, this adapter will not work.

The problem is that your phone doesn't answer to some Software CMDs via USB cable. You can try to re-flash the phone with another firmware, maybe with new firmware, operations will work via USB cable.

Last edited by Octopus box; 09-14-2017 at 08:01.
 
Old 09-14-2017, 18:29   #9 (permalink)
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Hello,
I tried with different firmwares without no luck . And what kind of the special UART type-C cable? There is any schematic to do it?

Last edited by samusprime; 09-14-2017 at 18:37.
 
Old 09-14-2017, 20:25   #10 (permalink)
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Quote:
Originally Posted by samusprime View Post
Hello,
I tried with different firmwares without no luck . And what kind of the special UART type-C cable? There is any schematic to do it?
this cabel you need
 
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