samsung i777 unlock problem [Solved]

[landeta]

Welcome to Octoplus/Octopus Box Samsung software version 1.6.1
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To connect SGH-I777 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When the message appears press "Yes".
5. Connect USB cable to the phone.
6. Press "Read Info" in software.
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Platform: Samsung Android
Selected port: COM44
Selected model: SGH-I777
Detected phone model: SGH-I777
HW Version: SGH-I777ZKAATT
Phone IMEI: 358055-04-310805-1
Firmware compiled date: Sat Aug 27 04:39:06 KST 2011
PDA version: I777UCKH7
CSC version: I777ATTKH7
SW version: I777UCMD8
Phone IMEI: 358055043108051
Phone SN: 00000000000
Android version: 2.3.4 (GINGERBREAD)
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Platform: Samsung Android
Selected port: COM44
Selected model: SGH-I777
Detected phone model: SGH-I777
HW Version: SGH-I777ZKAATT
Phone IMEI: 358055-04-310805-1
Firmware compiled date: Sat Aug 27 04:39:06 KST 2011
PDA version: I777UCKH7
CSC version: I777ATTKH7
SW version: I777UCMD8
Phone IMEI: 358055043108051
Phone SN: 00000000000
Android version: 2.3.4 (GINGERBREAD)
Unlocking phone...
Creating NVM backup
Backup saved as C:\Archivos de programa\Octoplus\Octoplus_Samsung\BACKUP\NVDATA-SGH-I777-358055043108051-08-07-2014_18-18-41-.nvm file
Unlocking phone. This can take some time. Please wait...
Phone unlocking failed
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[Octopus box]

Have You rooted the phone? What rooting Software/exploit did You use?

Do the next:

1. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\".
2. Run Octoplus Samsung Software.
3. Re-start the device.
4. Perform "Unlock" operation.
5. Close the Software.
6. Upload somewhere the latest created "*.log" and "*.logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" and post here links, we will check, where can be the problem with the device.

[landeta]

Originally Posted by Octopus box

Have You rooted the phone? What rooting Software/exploit did You use?

Do the next:

1. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\".
2. Run Octoplus Samsung Software.
3. Re-start the device.
4. Perform "Unlock" operation.
5. Close the Software.
6. Upload somewhere the latest created "*.log" and "*.logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" and post here links, we will check, where can be the problem with the device.

LOG - Download - 4shared

i root with kingo root

[Octopus box]

Do exactly the next:

1. Write firmware "I777UCKH7-REV02-home-low-CL503881".
2. Make Factory data reset.
3. Take out SIM and SD cards from the phone.
4. Don't root the phone, Software will try to root it automaticaly.
5. Make Unlock.
6. Post full Software log.

[landeta]

Originally Posted by Octopus box

Do exactly the next:

1. Write firmware "I777UCKH7-REV02-home-low-CL503881".
2. Make Factory data reset.
3. Take out SIM and SD cards from the phone.
4. Don't root the phone, Software will try to root it automaticaly.
5. Make Unlock.
6. Post full Software log.

unlock done and imie repair done but you need update accept 4.1.2 and 2.3.6 verison

[Octopus box]

Thanks for report, we will try to add in future updates.