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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-12-2016, 08:29   #1 (permalink)
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samsung i8190 imei rapier problem


i reflash i8190 with octopus for imei nell slution.but not solved and imei rapeir not done.
any slution please?
Code:
Welcome to Octoplus/Octopus Box Samsung software version 2.2.4
-----------------------------------------------------------------------------------
To connect GT-I8190 phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "UART" radio button to "Modem" value.
7. Set "USB" radio button to "PDA" value.
8. Restart phone.
9. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-I8190
Searching for a phone. Please wait...
ADB server killed.
Phone found.
Detected phone model: GT-I8190
Firmware compiled date: Wed Dec 12 00:23:25 KST 2012
PDA version: I8190DXALL3
CSC version: I8190OLBALL4
SW version: unknown
Phone SN: R31D11CFAZA
Android version: 4.1.2 (JZO54K)
Country: PHILIPPINES
HW platform: montblanc
HW Chip: unknown
HW Modem: unknown
Codename: goldendx
Performed by 2.2.4 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-I8190
Searching for a phone. Please wait...
Phone found.
Proper android device not found. Make shure that "USB debug" option on the device is turned on.
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM24
Port is busy
No diagnostic ports found!
Connecting to phone on COM24
Port is busy
Performed by 2.2.4 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-I8190
Searching for a phone. Please wait...
Phone found.
Proper android device not found. Make shure that "USB debug" option on the device is turned on.
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM24
Port is busy
No diagnostic ports found!
Connecting to phone on COM24
Port is busy
Selected action can’t be performed
Performed by 2.2.4 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-I8190
Searching for a phone. Please wait...
Phone found.
Detected phone model: GT-I8190
Firmware compiled date: Wed Dec 12 00:23:25 KST 2012
PDA version: I8190DXALL3
CSC version: I8190OLBALL4
SW version: unknown
Phone SN: R31D11CFAZA
Android version: 4.1.2 (JZO54K)
Country: PHILIPPINES
HW platform: montblanc
HW Chip: unknown
HW Modem: unknown
Codename: goldendx
Old IMEI: Unknown
New IMEI: Unknown
Please, enter the new IMEI
Performed by 2.2.4 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-I8190
Searching for a phone. Please wait...
Phone found.
Detected phone model: GT-I8190
Firmware compiled date: Wed Dec 12 00:23:25 KST 2012
PDA version: I8190DXALL3
CSC version: I8190OLBALL4
SW version: unknown
Phone SN: R31D11CFAZA
Android version: 4.1.2 (JZO54K)
Country: PHILIPPINES
HW platform: montblanc
HW Chip: unknown
HW Modem: unknown
Codename: goldendx
Old IMEI: Unknown
New IMEI: Unknown
Please, enter the new IMEI
Performed by 2.2.4 software version
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Old 04-12-2016, 11:01   #2 (permalink)
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Hello.

As You can see from Software log, phone's modem part is damaged:
Quote:
SW version: unknown
...
HW Chip: unknown
HW Modem: unknown
This can be Software (modem firmware is damaged, or You have written unsuitable firmware) or HW problem.

You should re-flash the device with different firmwares one by one and check, whether modem is correct (not Unknown). And only then (when phone's modem part will be correct) perform "Repair IMEI" operation. It is not possible to repair IMEI, if phone's modem part is damaged.

If after writing of all firmwares, which You have, phone's baseband is still null or unknown (SW version is Unknown) - most likely, this is HW problem.
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