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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 12-04-2019, 14:26   #1 (permalink)
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samsung j260a credit remove no way to put code [Answered]


i try to unlock samsung j260a att us, after code calculated no way to put it, ere is the log
Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\04-12-2019_13-56-41.log" created (12/4/2019 1:56:46 PM).
INFO : 12/4/2019 1:56:56 PM > Set up system language English (file: English.ini)
INFO : 12/4/2019 1:56:59 PM > Welcome to Octoplus Box Samsung software version 2.8.4
INFO : 12/4/2019 1:59:08 PM > -----------------------------------------------------------------------------------
INFO : 12/4/2019 1:59:10 PM > Platform: Samsung Android
INFO : 12/4/2019 1:59:10 PM > Selected port: COM239
INFO : 12/4/2019 1:59:10 PM > Selected model: SM-J260A
INFO : 12/4/2019 1:59:10 PM > Operation: Read Codes - Server
INFO : 12/4/2019 1:59:14 PM > Detected phone model: SM-J260A
INFO : 12/4/2019 1:59:14 PM > Firmware compiled date: Tue Mar 26 17:36:54 KST 2019
INFO : 12/4/2019 1:59:14 PM > PDA version: J260AUCU1ASC6
INFO : 12/4/2019 1:59:14 PM > CSC version: J260AATT1ASC6
INFO : 12/4/2019 1:59:14 PM > SW version: J260AUCU1ASC6
INFO : 12/4/2019 1:59:14 PM > Build number: QB12259839
INFO : 12/4/2019 1:59:14 PM > Phone SN: RF8M51187HR
INFO : 12/4/2019 1:59:14 PM > Android version: 8.1.0 (M1AJQ)
INFO : 12/4/2019 1:59:14 PM > Sales code: ATT
INFO : 12/4/2019 1:59:14 PM > Country: USA
INFO : 12/4/2019 1:59:14 PM > HW platform: exynos5
INFO : 12/4/2019 1:59:14 PM > HW Chip: exynos7570
INFO : 12/4/2019 1:59:14 PM > HW Modem: SHANNON305
INFO : 12/4/2019 1:59:14 PM > Security patch level: 2019-03-01
INFO : 12/4/2019 1:59:14 PM > Warranty Void: 0
INFO : 12/4/2019 1:59:14 PM > SIM 1 status: absent
INFO : 12/4/2019 1:59:14 PM > Codename: j2coreplteuc
INFO : 12/4/2019 1:59:14 PM > -----------------------------------------------------------------------------------
WARN : 12/4/2019 1:59:14 PM > Connecting to server ..
INFO : 12/4/2019 1:59:14 PM > Username: Segesege1
INFO : 12/4/2019 1:59:23 PM > Connect to server successfull.
INFO : 12/4/2019 1:59:23 PM > Checking smart card...
INFO : 12/4/2019 1:59:33 PM > Smart card successfully checked.
INFO : 12/4/2019 1:59:39 PM > Your balance: 150 credits.
INFO : 12/4/2019 1:59:39 PM > -----------------------------------------------------------------------------------
INFO : 12/4/2019 1:59:39 PM > Checking operation...
INFO : 12/4/2019 1:59:42 PM > OK
INFO : 12/4/2019 1:59:42 PM > Initializing...
INFO : 12/4/2019 1:59:48 PM > OK
WARN : 12/4/2019 1:59:50 PM > Please keep phone's screen active!
INFO : 12/4/2019 1:59:50 PM > Initializing exploit...
INFO : 12/4/2019 2:00:07 PM > OK
INFO : 12/4/2019 2:00:07 PM > Initializing...
INFO : 12/4/2019 2:02:04 PM > OK
INFO : 12/4/2019 2:02:06 PM > Security checking...
INFO : 12/4/2019 2:02:11 PM > OK
INFO : 12/4/2019 2:02:23 PM > "Read Codes" operation will take 100 credits. Continue?
INFO : 12/4/2019 2:02:23 PM > Reading phone unlock codes. This can take some time, please wait...
WARN : 12/4/2019 2:02:37 PM > FREEZE: 5311584208114712
WARN : 12/4/2019 2:02:37 PM > NET LOCK: 8644817531447045
WARN : 12/4/2019 2:02:37 PM > SUB LOCK: 0000000000000000
WARN : 12/4/2019 2:02:37 PM > SP LOCK: 0000000000000000
WARN : 12/4/2019 2:02:37 PM > CP LOCK: 0000000000000000
WARN : 12/4/2019 2:02:37 PM > SIM LOCK: 00000000
INFO : 12/4/2019 2:02:38 PM > Performed by 2.8.4 Software version.
Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\04-12-2019_13-56-41.log" closed (12/4/2019 2:14:28 PM).
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Old 12-04-2019, 14:59   #2 (permalink)
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Hello.

Does your device request for Unlock codes?
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Old 12-05-2019, 05:54   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Does your device request for Unlock codes?
no just sim not valid
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Old 12-05-2019, 07:57   #4 (permalink)
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Hello.

Unfortunately, devices which don't ask for unlock codes are not supported.

Last edited by Octopus box; 12-05-2019 at 13:59.
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Old 12-05-2019, 12:20   #5 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Unfortunately, devices which don't ask for unlock codes is not supported.
but my 100 credit remove already pls refund my account username Segesege1
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Old 12-05-2019, 13:59   #6 (permalink)
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Please, check attentive Credits consumption

Quote:
Note:
1. "Read Codes" works without root.
2. "Read Codes" operation doesn't affect/touch any data in the phone (Knox, User data, Security), so you can perform the operation without any risk.
3. If device has damaged/modified security or some necessary data, codes can't be found/read, in this case credits will be not charged from your account.
4. Devices with Unlock App (branded to T-Mobile, MetroPCS etc.) are not supported!
5. Make sure device requests to enter unlock code and only then perform “Read Codes” operation!
6. Attentive! If your device doesn't request codes, then credits aren't refundable
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