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Old 10-03-2018, 13:38   #1 (permalink)
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Samsung J7 Prime (SM-G610F) "unknown" baseband [Answered]


i got this phone in emergency problem,
mistakenly i wrote another g610f security back into this.
now i flashed different firmware but baseband and mei is not coming
please help Octopus team.

info:
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM34
Selected model: SM-G610F
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-G610F
Firmware compiled date: Thu Sep 21 00:11:33 KST 2017
PDA version: G610FDDU1BQI3
CSC version: G610FODI1BRF4
SW version: unknown
Phone SN: RZ8HC14QW4Y
Android version: 7.0 (NRD90M)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7870
HW Modem: unknown
Security patch level: 2017-08-01
Warranty Void: 1
SIM 1 status: not ready
SIM 2 status: not ready
Codename: on7xeltedd
Performed by 2.7.0.2 Software version.



WBR

Last edited by Octopus box; 10-03-2018 at 13:50.
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Old 10-03-2018, 13:51   #2 (permalink)
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Hi.

Quote:
SW version: unknown
Quote:
HW Modem: unknown
means, that there is a problem with modem part of your device. This can be Software (modem firmware or EFS/Security is damaged - most likely, or You have written unsuitable firmware) or HW problem.

If You have an original EFS/Security backup for this device, write it and check baseband. If You don't have such backups for this device, You should try re-flash the device with different proper firmwares one by one and check, whether modem is correct (whether baseband is not "unknown"). No another solution.
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Old 10-04-2018, 10:08   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hi.



means, that there is a problem with modem part of your device. This can be Software (modem firmware or EFS/Security is damaged - most likely, or You have written unsuitable firmware) or HW problem.

If You have an original EFS/Security backup for this device, write it and check baseband. If You don't have such backups for this device, You should try re-flash the device with different proper firmwares one by one and check, whether modem is correct (whether baseband is not "unknown"). No another solution.
As per your suggestion i have restored Security and baseband come,
but when i write cert, it goes to unknown baseband again.
PLease Help
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Old 10-04-2018, 10:49   #4 (permalink)
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Quote:
but when i write cert, it goes to unknown baseband again.
Post here full Software log with Write Cert operation.
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