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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-16-2014, 09:26   #1 (permalink)
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Samsung N7000 Imei repair problem


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Old 04-16-2014, 10:35   #2 (permalink)
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Hello.

As You can see from this Software log, modem part is damaged in your device:
Quote:
SW version: Unknown
This can be Software (modem firmware is damaged or You have written unsuitable firmware) or HW problem.

At first, try to find and re-flash the device with different firmwares and check whether modem is correct (not Unknown) and only then (when phone's modem part will be correct) try to perform "Repair IMEI" operation. It is not possible to repair IMEI, if phone's modem part is damaged.
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Old 04-16-2014, 15:04   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

As You can see from this Software log, modem part is damaged in your device:

This can be Software (modem firmware is damaged or You have written unsuitable firmware) or HW problem.

At first, try to find and re-flash the device with different firmwares and check whether modem is correct (not Unknown) and only then (when phone's modem part will be correct) try to perform "Repair IMEI" operation. It is not possible to repair IMEI, if phone's modem part is damaged.
i try many many firmware but No luck plz you have file link then shard me
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Old 04-16-2014, 15:08   #4 (permalink)
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Try to write different 4.0.4 and 4.1.2 firmwares from the SUpport Area. If after of writing these firmwares the problem is the same - check phone's HW.
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Old 04-16-2014, 16:01   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Try to write different 4.0.4 and 4.1.2 firmwares from the SUpport Area. If after of writing these firmwares the problem is the same - check phone's HW.
this is flash after working i try to update Z3X then this problem Show
Plz Give Me Screenshot the file support Aria i try to download the file
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Old 04-16-2014, 16:10   #6 (permalink)
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Write latest (by data) firmwares with Android 4.0.4 and 4.1.2 from the SUpport Area.
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Old 04-20-2014, 09:08   #7 (permalink)
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Write latest (by data) firmwares with Android 4.0.4 and 4.1.2 from the SUpport Area.

i all ready try but No luck plz help me
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Old 04-20-2014, 10:40   #8 (permalink)
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If after of writing all firmwares from the Support Area, phone's baseband is still unknown, most likely, this is HW problem (problem is with phone's flash chip).
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Old 04-22-2014, 06:59   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
If after of writing all firmwares from the Support Area, phone's baseband is still unknown, most likely, this is HW problem (problem is with phone's flash chip).

Flash After this Working i make flash then this problem plz tell me any solution i many time try but no luck
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Old 04-22-2014, 07:15   #10 (permalink)
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Try to find and write other firmwares. No other solution.

If after of writing all firmwares which You have, phone's baseband is still unknown, most likely, this is HW problem (problem is with phone's flash chip).

If You have the same working device, You can try to read full flash from it by using Jtag tool and then write this full flash into your device.
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