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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 03-23-2016, 16:52   #1 (permalink)
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samsung N910F but show N910P in download mode


sir phone back sticker show N910F
but in odin mode show N910p

i think someone flashed it with N910p firmware.

now i try to flash N910F firmware by odin.but show failed.

so i need to ask team what's the difference between N910p and N910F? i think N910P=Sprint carrier and N910F =international carrier.


phone receive for network issue


now it is unknown baseband and imei null .

so pls guide me to fix the issue
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Old 03-23-2016, 17:16   #2 (permalink)
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Hello.

The main difference between SM-N910P and SM-N910F is that they have different range of supported Cellular Network types (more information here: Comparison: SM-N910P vs. SM-N910F). This most likely means that modem firmware of these models is different. Also, this is most likely the reason of Unknown baseband and null IMEI.

First of all we recommend to find out exact model of the phone (it is better to disassemble the phone and model on PCB). Only then try to write a correct firmware.
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Old 03-23-2016, 17:26   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

The main difference between SM-N910P and SM-N910F is that they have different range of supported Cellular Network types (more information here: Comparison: SM-N910P vs. SM-N910F). This most likely means that modem firmware of these models is different. Also, this is most likely the reason of Unknown baseband and null IMEI.

First of all we recommend to find out exact model of the phone (it is better to disassemble the phone and model on PCB). Only then try to write a correct firmware.

anyway without open pcb?

customer not agree to disassemble his phone
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Old 03-23-2016, 17:36   #4 (permalink)
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Quote:
Originally Posted by ..::Gsmideazone::.. View Post
anyway without open pcb?

customer not agree to disassemble his phone

If in odin mode you got N910p, then that is the original firmware. just write the stock firmware N910p and all will be Good
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Old 03-23-2016, 17:58   #5 (permalink)
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..::Gsmideazone::.., bro
of course, replace a sticker back the phone is very easy, can seller for more high price one N910F (International Version LTE), compared with one lol N910P, (Sprint NOT Gsm Net), that his price is a lot more chip.

Reflash with Sprint FW and turn back to him first that him want one N910F.

You customer is been cheated!!!

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Old 03-23-2016, 18:36   #6 (permalink)
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Originally Posted by allumts View Post
..::Gsmideazone::.., bro
of course, replace a sticker back the phone is very easy, can seller for more high price one N910F (International Version LTE), compared with one lol N910P, (Sprint NOT Gsm Net), that his price is a lot more chip.

Reflash with Sprint FW and turn back to him first that him want one N910F.

You customer is been cheated!!!

BR
allumts

my customer said
when he buy he seen in phone about N910P but in phone sticker seen N910F.
the back sticker imei and phone imei was same.
phone was working 100% with gsm sim in my country
then he make reset and stuck on hang on logo


now i after flash with N910p phone all is ok expect network.
so i think may he is wrong to see the model.

after that i flash N910F firmware but it is failed now again flash N910P to get phone alive but this time missing baseband and imei .


so now looking good efs to repair baseband then may be need qcn for network
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Old 03-23-2016, 19:08   #7 (permalink)
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Bro, not manage More this phone for N910F it's SPRINT 100%.

You are confirmed that after reset Lost Network, becouse for sure was been Unlocked and enabled with one APP and Not from Definitive solution.

Not are sure that you can repair this only with one good EFS...if find my appoint i send you.
Qcn can use only after you have enabled to Gsm Net you know very good that's CDMA from Factory...

anyway let me know if have find solution

Br
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Old 03-23-2016, 19:27   #8 (permalink)
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Please try to reflash the phone with "N910PVPU4COJ6_N910PSPT4COJ6_SPR_Android_5.1.1 " firmware from the Support Area, then check phone's IMEI and baseband.
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Old 03-24-2016, 13:53   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please try to reflash the phone with "N910PVPU4COJ6_N910PSPT4COJ6_SPR_Android_5.1.1 " firmware from the Support Area, then check phone's IMEI and baseband.

after flash this firmware now phone alive with imei and baseband.


now can you help me to fix network issue ?
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Old 03-24-2016, 15:46   #10 (permalink)
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Please perform "Unlock"/"Domestic Unlock" operation, then try to do the next:
1. Dial *#0011# and in the service menu do the following.
2. Click "Menu" then "Key input" then input Q then press "Ok".
3. Click "Menu" then "Back".
4. Click "Menu" then "Key input" then input 0000 then click "Ok".

After these steps Hidden menu should open. In Hidden menu, depending on available options, try to do the following:

I.
  • Press UMTS
  • Press DEBUG SCREEN
  • Press PHONE CONTROL
  • Press NETWORK CONTROL
  • Set GCF to ON

II.
  • Press [2] UE SETTING & INFO
  • Press [1] SETTINGS
  • Press [4] GCF
  • Set [1] GSM/(E)GPRS/WCDMA GCF to ON

After these actions go to Settings -> Mobile Networks and Set Network Mode to Automatic, or GSM.
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Old 03-24-2016, 21:33   #11 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please perform "Unlock"/"Domestic Unlock" operation, then try to do the next:
1. Dial *#0011# and in the service menu do the following.
2. Click "Menu" then "Key input" then input Q then press "Ok".
3. Click "Menu" then "Back".
4. Click "Menu" then "Key input" then input 0000 then click "Ok".

After these steps Hidden menu should open. In Hidden menu, depending on available options, try to do the following:

I.
  • Press UMTS
  • Press DEBUG SCREEN
  • Press PHONE CONTROL
  • Press NETWORK CONTROL
  • Set GCF to ON

II.
  • Press [2] UE SETTING & INFO
  • Press [1] SETTINGS
  • Press [4] GCF
  • Set [1] GSM/(E)GPRS/WCDMA GCF to ON

After these actions go to Settings -> Mobile Networks and Set Network Mode to Automatic, or GSM.


phone is rooted but show not rooted
Welcome to Octoplus/Octopus Box Samsung software version 2.1.7
-----------------------------------------------------------------------------------
To connect SM-N910P phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SM-N910P
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM52
Mode: Emergency
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM52
Selected model: SM-N910P
Detected phone model: SM-N910P
Firmware compiled date: Thu Oct 22 08:51:50 KST 2015
PDA version: N910PVPU4COJ6
CSC version: N910PSPT4COJ6
SW version: N910PVPU4COJ6
Phone SN: W2014101515
Android version: 5.1.1 (LMY47X)
Checking Root:
Phone is not Rooted.
Installing service app...
Unlocking phone...
Finalizing...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM52
Selected model: SM-N910P
ADB server killed.
Detected phone model: SM-N910P
Firmware compiled date: Thu Oct 22 08:51:50 KST 2015
PDA version: N910PVPU4COJ6
CSC version: N910PSPT4COJ6
SW version: N910PVPU4COJ6
Phone SN: W2014101515
Android version: 5.1.1 (LMY47X)
Checking Root:
Phone is not Rooted.
Installing service app...
Unlocking phone...
Finalizing...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM52
Selected model: SM-N910P
Can't kill external ADB references. Please, close all programs that use
ADB server.
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
Can't detect android kernel version.
Phone unlocking failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM52
Selected model: SM-N910P
ADB server killed.
Detected phone model: SM-N910P
Firmware compiled date: Thu Oct 22 08:51:50 KST 2015
PDA version: N910PVPU4COJ6
CSC version: N910PSPT4COJ6
SW version: N910PVPU4COJ6
Phone SN: W2014101515
Android version: 5.1.1 (LMY47X)
Checking Root:
Phone is not Rooted.
Installing service app...
Unlocking phone...
Finalizing...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.



also after follow ur way no hidden menu is come.

help pls
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Old 03-24-2016, 22:18   #12 (permalink)
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phone is rooted now




also said unlock success

----------------
Platform: Samsung Android
Selected port: COM52
Selected model: SM-N910P
Detected phone model: SM-N910P
Firmware compiled date: Thu Oct 22 08:51:50 KST 2015
PDA version: N910PVPU4COJ6
CSC version: N910PSPT4COJ6
SW version: N910PVPU4COJ6
Phone SN: W2014101515
Android version: 5.1.1 (LMY47X)
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as Security-SM-N910P-25-03-2016_03-09-53 file
Installing service app...
Unlocking phone...
Finalizing...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM52
Selected model: SM-N910P
Detected phone model: SM-N910P
Firmware compiled date: Thu Oct 22 08:51:50 KST 2015
PDA version: N910PVPU4COJ6
CSC version: N910PSPT4COJ6
SW version: N910PVPU4COJ6
Phone SN: W2014101515
Android version: 5.1.1 (LMY47X)
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as Security-SM-N910P-25-03-2016_03-14-03 file
Installing service app...
Unlocking phone...
Finalizing...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.



still now not come hidden menu

what to do next ?
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Old 03-24-2016, 23:15   #13 (permalink)
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Bro, but you why are using this Old Sw version and also Card isn't Updatate to Last FW.

If install last 2.2.2 need of update Card Fw and can be you solve all you problem.

A) from first Log i see Rooted.

B) For Hidden menu, just Wipe Factory reset and Cache will gave you other time Hidden menu, if no, must need of rewrite Fw and enable other time Hidden menu.

Br
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Old 03-25-2016, 06:24   #14 (permalink)
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Quote:
Originally Posted by ..::Gsmideazone::.. View Post
sir phone back sticker show N910F
but in odin mode show N910p

i think someone flashed it with N910p firmware.

now i try to flash N910F firmware by odin.but show failed.

so i need to ask team what's the difference between N910p and N910F? i think N910P=Sprint carrier and N910F =international carrier.


phone receive for network issue


now it is unknown baseband and imei null .

so pls guide me to fix the issue

this is just a refurbished model from china..u can get phones like dat which have been either refurbished or stolen in host countries and sold with custom firmware that make it look like international model. i have encountered many phones like that. in ur case definately a sprint model with some custom firmware to make it look like international one.
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Old 03-25-2016, 07:50   #15 (permalink)
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Quote:
Originally Posted by partycrasher131 View Post
this is just a refurbished model from china..u can get phones like dat which have been either refurbished or stolen in host countries and sold with custom firmware that make it look like international model. i have encountered many phones like that. in ur case definately a sprint model with some custom firmware to make it look like international one.
No bro motherboard has been replaced with n910p model.
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