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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 05-11-2016, 14:50   #1 (permalink)
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samsung s6 edge swisscom problem repair imei


Help me. samsung s6 edge sm g925f Android 5.1.1 swisscom operator. repair imei not unsuccessful and when I dial * # 0011 # imei status: NG
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Old 05-11-2016, 15:07   #2 (permalink)
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Hello.

Please remove SIM card from the phone and repeat "Write Cert" operation. Post here result and full Software log of the operation.
Also, make sure to use the latest Software version.
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Old 05-11-2016, 21:04   #3 (permalink)
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Welcome to Octoplus/Octopus Box Samsung software version 2.2.5
-----------------------------------------------------------------------------------


To connect SM-G925F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G925F
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-G925F
Firmware compiled date: Fri Oct 2 16:16:37 KST 2015
PDA version: G925FXXU3QOJ4
CSC version: G925FSWV3QOI1
SW version: G925FXXU3COI9
Phone SN: R58G413QHXP
Android version: 5.1.1 (LMY47X)
Country: Switzerland
HW platform: exynos5
HW Chip: exynos7420
HW Modem: SHANNON333
Codename: zeroltexx
Performed by 2.2.5 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G925F
Selected file: C:\Users\MAX\Desktop\Nuova cartella (2)\cert-sm-g925f_359522060518883_rf8g50kwdyh.cert
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-G925F
Firmware compiled date: Fri Oct 2 16:16:37 KST 2015
PDA version: G925FXXU3QOJ4
CSC version: G925FSWV3QOI1
SW version: G925FXXU3COI9
Phone SN: R58G413QHXP
Android version: 5.1.1 (LMY47X)
Country: Switzerland
HW platform: exynos5
HW Chip: exynos7420
HW Modem: SHANNON333
Codename: zeroltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-G925F-Unknown11-05-2016_14-48-37-.asec file
Checking Certificate file...
Certificate file successfully checked
Deactivating MSL...
Executing exploit...
Exploit has been executed successfully
Performed by 2.2.5 software version
-----------------------------------------------------------------------------------
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Old 05-11-2016, 21:49   #4 (permalink)
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dropbox link to this there are two photos that can perhaps be useful to better understand the problem.
I apologize for my very bad English
link: https://www.dropbox.com/sh/g0psms0bg...rmYuaT7wa?dl=0
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Old 05-12-2016, 10:34   #5 (permalink)
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Please try to do the next:
1. Reflash the phone.
2. Root the phone with CF Auto Root.
3. Repeat "Write Cert operation.

Post here result and full Software log of your actions.
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Old 05-14-2016, 21:39   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please try to do the next:
1. Reflash the phone.
2. Root the phone with CF Auto Root.
3. Repeat "Write Cert operation.

Post here result and full Software log of your actions.
I followed step by step your advice but unfortunately nothing has changed.
I noticed that even after Reflash the phone IMEI remained corrupt and when I go to write certificate does not change anything.
I did not post the log because it is identical to the first one I posted.
what else can you advise to do to try to solve this problem ??
thank you
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Old 05-16-2016, 10:21   #7 (permalink)
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Try to do the next:
1. Perform "Read EFS" operation.
2. Perform "Repair EFS" operation.
3. Repeat "Write Cert" operation.

Post here result and full Software logs of performed operations.
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