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06-04-2018, 17:25
| #1 (permalink) |
| No Life Poster   Join Date: Apr 2013 Location: Ordu TÜRKİYE
Posts: 684
Member: 1918391 Status: Offline Thanks Meter: 73 | Samsung SM-B312E problem [Answered] Code: Welcome to Octoplus Box Samsung software version 2.6.9 ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: SM-B312E Selected port: COM14 Phone must be ON. Searching for a phone. Please wait... Found phone on COM14 Reading codes... Reading info... UniqueNumber : 0215131310486D47 SW Version : B312EXXNE6 Phone IMEI A: 356098007965860 Phone IMEI B: 356098007965878 Deactivating MSL... Deactivating MSL failed Performed by 2.6.9 Software version. Last edited by Octopus box; 06-05-2018 at 05:29. |
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06-05-2018, 05:29
| #2 (permalink) |
| Product Supporter   Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,847
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Hello. Please re-flash the phone with "b312eddnf1_b312eoddnf2" firmware from the Support Area and repeat the "Repair IMEI" operation. Post here result and full Software log of performed operations. |
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06-05-2018, 12:03
| #3 (permalink) | |
| No Life Poster Join Date: Apr 2013 Location: Ordu TÜRKİYE
Posts: 684
Member: 1918391 Status: Offline Thanks Meter: 73 | Quote:
Code: Welcome to Octoplus Box Samsung software version 2.6.9 Selected firmware file: B312EDDNF1_B312EODDNF2.oct ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: SM-B312E Selected port: USB Phone must be OFF, and the battery must be fully charged Please, connect USB cable and reconnect battery. Connecting... Phone found. Sending loaders... Sending preloader... Preloader send successfully Sending mainloader... Mainloader send successfully Writing firmware... Erasing Full Flash... Full Flash erase successfully. Writing "B312EDDNF1_BSY"... Writing "B312EDDNF1_BSY" done! Writing "B312EDDNF1_CDS"... Writing "B312EDDNF1_CDS" done! Writing "B312EODDNF2_CSC"... Writing "B312EODDNF2_CSC" done! Firmware Write successfully. Performed by 2.6.9 Software version. ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: SM-B312E Selected port: COM5 Phone must be ON. Searching for a phone. Please wait... Phone was not found on the selected port! Performed by 2.6.9 Software version. ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: SM-B312E Selected port: COM95 Phone must be ON. Searching for a phone. Please wait... Found phone on COM95 Reading codes... Reading info... UniqueNumber : 0215131310486D47 SW Version : !§ Phone IMEI A: 3560xxxxxxxxxxxx Phone IMEI B: 3560xxxxxxxxxxxx Deactivating MSL... Deactivating MSL failed Performed by 2.6.9 Software version. ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: SM-B312E Selected port: COM14 Phone must be ON. Searching for a phone. Please wait... Found phone on COM14 Reading codes... Reading info... UniqueNumber : 0215131310486D47 SW Version : B312EXXNE6 Phone IMEI A: 35609xxxxxxxxxxx Phone IMEI B: 35609xxxxxxxxxxx Deactivating MSL... Deactivating MSL failed Performed by 2.6.9 Software version. ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: SM-B312E Selected port: COM14 Phone must be ON. Searching for a phone. Please wait... Found phone on COM14 Reading info... UniqueNumber : 0215131310486D47 SW Version : B312EXXNE6 Phone IMEI A: 35609xxxxxxxxxxx Phone IMEI B: 35609xxxxxxxxxxx Deactivating MSL... MSL deactivate successfully Old IMEI A: 35609xxxxxxxxxx New IMEI A: 000000000000000 Repairing phone IMEI A ... Performed by 2.6.9 Software version. ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: SM-B312E Selected port: COM14 Phone must be ON. Searching for a phone. Please wait... Found phone on COM14 Reading codes... Reading info... UniqueNumber : 0215131310486D47 SW Version : B312EXXNE6 Phone IMEI A: 35609xxxxxxxxxxx Phone IMEI B: 35609xxxxxxxxxxx Deactivating MSL... Deactivating MSL failed Performed by 2.6.9 Software version. ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: SM-B312E Selected port: COM14 Phone must be ON. Searching for a phone. Please wait... Found phone on COM14 Reading codes... Reading info... UniqueNumber : 0215131310486D47 SW Version : B312EXXNE6 Phone IMEI A: 35609xxxxxxxxx Phone IMEI B: 35609xxxxxxxxx Deactivating MSL... MSL deactivate successfully Reading codes... Performed by 2.6.9 Software version. | |
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06-05-2018, 12:36
| #4 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,847
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | We will research where can be the problem and tr to find solution, when solution will be ready, we will inform You here |
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