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11-24-2016, 09:45 | #1 (permalink) |
Freak Poster Join Date: Nov 2008 Location: Karnataka , India
Posts: 117
Member: 903576 Status: Offline Sonork: 100.1648991 Thanks Meter: 23 | Samsung sm-j700f screen lock Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\22-11-2016_20-36-55.log" created (11/22/2016 8:36:58 PM). INFO : 11/22/2016 8:37:08 PM > Set up system language English (file: English.ini) INFO : 11/22/2016 8:37:08 PM > Welcome to Octoplus/Octopus Box Samsung software version 2.4.4 INFO : 11/22/2016 8:37:35 PM > ----------------------------------------------------------------------------------- INFO : 11/22/2016 8:37:35 PM > To connect SM-J700F phone you have to perform the following steps: INFO : 11/22/2016 8:37:35 PM > 1. Disconnect USB cable from phone. INFO : 11/22/2016 8:37:35 PM > 2. Go to Menu->Settings->More->About Device. INFO : 11/22/2016 8:37:35 PM > 3.Tap on "Build number" 7 times to enable developer options. INFO : 11/22/2016 8:37:35 PM > 4. Go to Menu->Settings->More->Developer options. INFO : 11/22/2016 8:37:35 PM > 5. Turn on "USB Debugging" option. INFO : 11/22/2016 8:38:24 PM > ----------------------------------------------------------------------------------- INFO : 11/22/2016 8:38:25 PM > Platform: Samsung Android INFO : 11/22/2016 8:38:25 PM > Selected port: COM4 INFO : 11/22/2016 8:38:25 PM > Selected model: SM-J700F WARN : 11/22/2016 8:38:25 PM > Connecting to server... INFO : 11/22/2016 8:38:28 PM > Connecting to server...Ok! INFO : 11/22/2016 8:38:28 PM > Checking resource files... INFO : 11/22/2016 8:38:29 PM > Resource files already downloaded. WARN : 11/22/2016 8:38:29 PM > Please put the phone into Download Mode and connect USB cable. WARN : 11/22/2016 8:38:33 PM > To put SM-J700F into Download Mode, You have to perform the following steps: WARN : 11/22/2016 8:38:33 PM > 1. Reconnect the battery. WARN : 11/22/2016 8:38:33 PM > 2. Press and hold "Volume-" + "Home" + "Power ON" keys. WARN : 11/22/2016 8:38:33 PM > 3. When phone turns on, press "Volume+" key. INFO : 11/22/2016 8:38:33 PM > Waiting for phone... INFO : 11/22/2016 8:38:34 PM > Firmware write started. INFO : 11/22/2016 8:38:34 PM > Writing Custom section... INFO : 11/22/2016 8:38:37 PM > Custom section has been written successfully. WARN : 11/22/2016 8:38:40 PM > Reset Screen Lock successfully completed. INFO : 11/22/2016 8:38:40 PM > Performed by 2.4.4 Software version. Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\22-11-2016_20-36-55.log" closed (11/22/2016 8:52:04 PM). |
11-24-2016, 10:03 | #2 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,813
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | Hello. Unfortunately new reset Screen Lock method removes user data. Currently this is the only way for phones with new firmwares. We'll try to improve the solution in future. |
The Following User Says Thank You to Octopus box For This Useful Post: |
11-24-2016, 10:33 | #4 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,813
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | You can try to recover data via Content Extractor in Medusa PRO Software. However, we can't guarantee that You'll be able to recover all the data at this point. |
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