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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-24-2016, 09:45   #1 (permalink)
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Samsung sm-j700f screen lock


I Have reset SM-J700F screen lock but my data all is deleted , how to recovery my data its very important

Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\22-11-2016_20-36-55.log" created (11/22/2016 8:36:58 PM).
INFO : 11/22/2016 8:37:08 PM > Set up system language English (file: English.ini)
INFO : 11/22/2016 8:37:08 PM > Welcome to Octoplus/Octopus Box Samsung software version 2.4.4
INFO : 11/22/2016 8:37:35 PM > -----------------------------------------------------------------------------------
INFO : 11/22/2016 8:37:35 PM > To connect SM-J700F phone you have to perform the following steps:
INFO : 11/22/2016 8:37:35 PM > 1. Disconnect USB cable from phone.
INFO : 11/22/2016 8:37:35 PM > 2. Go to Menu->Settings->More->About Device.
INFO : 11/22/2016 8:37:35 PM > 3.Tap on "Build number" 7 times to enable developer options.
INFO : 11/22/2016 8:37:35 PM > 4. Go to Menu->Settings->More->Developer options.
INFO : 11/22/2016 8:37:35 PM > 5. Turn on "USB Debugging" option.
INFO : 11/22/2016 8:38:24 PM > -----------------------------------------------------------------------------------
INFO : 11/22/2016 8:38:25 PM > Platform: Samsung Android
INFO : 11/22/2016 8:38:25 PM > Selected port: COM4
INFO : 11/22/2016 8:38:25 PM > Selected model: SM-J700F
WARN : 11/22/2016 8:38:25 PM > Connecting to server...
INFO : 11/22/2016 8:38:28 PM > Connecting to server...Ok!
INFO : 11/22/2016 8:38:28 PM > Checking resource files...
INFO : 11/22/2016 8:38:29 PM > Resource files already downloaded.
WARN : 11/22/2016 8:38:29 PM > Please put the phone into Download Mode and connect USB cable.
WARN : 11/22/2016 8:38:33 PM > To put SM-J700F into Download Mode, You have to perform the following steps:
WARN : 11/22/2016 8:38:33 PM > 1. Reconnect the battery.
WARN : 11/22/2016 8:38:33 PM > 2. Press and hold "Volume-" + "Home" + "Power ON" keys.
WARN : 11/22/2016 8:38:33 PM > 3. When phone turns on, press "Volume+" key.
INFO : 11/22/2016 8:38:33 PM > Waiting for phone...
INFO : 11/22/2016 8:38:34 PM > Firmware write started.
INFO : 11/22/2016 8:38:34 PM > Writing Custom section...
INFO : 11/22/2016 8:38:37 PM > Custom section has been written successfully.
WARN : 11/22/2016 8:38:40 PM > Reset Screen Lock successfully completed.
INFO : 11/22/2016 8:38:40 PM > Performed by 2.4.4 Software version.
Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\22-11-2016_20-36-55.log" closed (11/22/2016 8:52:04 PM).
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Old 11-24-2016, 10:03   #2 (permalink)
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Hello.

Unfortunately new reset Screen Lock method removes user data. Currently this is the only way for phones with new firmwares. We'll try to improve the solution in future.
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Old 11-24-2016, 10:10   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Unfortunately new reset Screen Lock method removes user data. Currently this is the only way for phones with new firmwares. We'll try to improve the solution in future.
How to recovery my data its very important
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Old 11-24-2016, 10:33   #4 (permalink)
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You can try to recover data via Content Extractor in Medusa PRO Software. However, we can't guarantee that You'll be able to recover all the data at this point.
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