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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 03-17-2018, 07:03   #1 (permalink)
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Samsung SM-J710F unlock problem [Answered]


Platform: Samsung Android
Selected port: COM16
Selected model: SM-J701F
Operation: Unlock
Detected phone model: SM-J701F
Firmware compiled date: Wed Jan 24 18:56:53 KST 2018
PDA version: J701FXXU3ARA4
CSC version: J701FOJV3ARA4
SW version: J701FXXU4ARB2
Phone SN: R28JC1R12KN
Android version: 7.0 (NRD90M)
Sales code: KSA
Country: KSA
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-01-01
SIM 1 status: not ready
SIM 2 status: not ready
Codename: j7veltedx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-J701F-R28JC1R12KN-16-03-2018_23-01-20-.asec file
Initializing exploit...
Executing exploit...
Phone unlocking failed

Last edited by Octopus box; 03-17-2018 at 11:44.
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Old 03-17-2018, 09:05   #2 (permalink)
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Hello.

As You can see from your Software log, there is the latest firmware version/Security patch level in your device:
Quote:
Firmware compiled date: Wed Jan 24 18:56:53 KST 2018
Quote:
Security patch level: 2018-01-01
"Unlock" operation in not supported for latest firmware versions/Security patch levels for this device model. If possible, try to downgrade phone's firmware at your own risk (downgrade may lead to phone damage) and then repeat the "Unlock" operation again.

Last edited by Octopus box; 03-17-2018 at 11:44.
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Old 03-17-2018, 15:47   #3 (permalink)
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Welcome to Octoplus Box Samsung software version 2.6.6
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J701F
Firmware compiled date: Fri Sep 8 21:38:42 KST 2017
PDA version: J701FXXU1AQI1
CSC version: J701FOJV1AQI3
SW version: J701FXXU1AQI1
Phone SN: RF8J83VM86Y
Android version: 7.0 (NRD90M)
Sales code: MID
Country: Iraq
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2017-08-01
SIM 1 status: network locked
SIM 2 status: network locked
Codename: j7veltedx
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Unlock
Detected phone model: SM-J701F
Firmware compiled date: Fri Sep 8 21:38:42 KST 2017
PDA version: J701FXXU1AQI1
CSC version: J701FOJV1AQI3
SW version: J701FXXU1AQI1
Phone SN: RF8J83VM86Y
Android version: 7.0 (NRD90M)
Sales code: MID
Country: Iraq
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2017-08-01
SIM 1 status: network locked
SIM 2 status: network locked
Codename: j7veltedx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-J701F-RF8J83VM86Y-17-03-2018_07-04-40-.asec file
Initializing exploit...
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Phone found.
Executing exploit...
Exploit has been executed successfully
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Read security
Detected phone model: SM-J701F
Firmware compiled date: Fri Sep 8 21:38:42 KST 2017
PDA version: J701FXXU1AQI1
CSC version: J701FOJV1AQI3
SW version: J701FXXU1AQI1
Phone SN: RF8J83VM86Y
Android version: 7.0 (NRD90M)
Sales code: MID
Country: Iraq
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2017-08-01
SIM 1 status: ready
SIM 2 status: ready
Codename: j7veltedx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Security read successfully.
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Read Cert
Proper android device not found. Make shure that "USB debug" option on the device is turned on.
Reading Certificate failed
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-J701F
Firmware compiled date: Fri Sep 8 21:38:42 KST 2017
PDA version: J701FXXU1AQI1
CSC version: J701FOJV1AQI3
SW version: J701FXXU1AQI1
Phone SN: RF8J83VM86Y
Android version: 7.0 (NRD90M)
Sales code: MID
Country: Iraq
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2017-08-01
SIM 1 status: ready
SIM 2 status: ready
Codename: j7veltedx
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Read Cert
Detected phone model: SM-J701F
Firmware compiled date: Fri Sep 8 21:38:42 KST 2017
PDA version: J701FXXU1AQI1
CSC version: J701FOJV1AQI3
SW version: J701FXXU1AQI1
Phone SN: RF8J83VM86Y
Android version: 7.0 (NRD90M)
Sales code: MID
Country: Iraq
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2017-08-01
SIM 1 status: ready
SIM 2 status: ready
Codename: j7veltedx
Checking Root:
Phone is Rooted.
Initializing exploit...
Executing exploit...
Exploit has been executed successfully
Reading Certificate...
Checking Certificate file...
Certificate file successfully checked
Reading Certificate 2...
Checking Certificate 2 file...
Certificate file successfully checked
Certificate read successfully
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Unlock
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J701F
Firmware compiled date: Fri Oct 13 17:49:01 KST 2017
PDA version: J701FDDU2AQJ3
CSC version: J701FODD2AQJ2
SW version: unknown
Phone SN: R28JC1R12KN
Android version: 7.0 (NRD90M)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7870
HW Modem: unknown
Security patch level: 2017-08-01
SIM 1 status: not ready
SIM 2 status: not ready
Codename: j7veltedx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-J701F-R28JC1R12KN-17-03-2018_07-14-38-.asec file
Initializing exploit...
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Phone found.
Executing exploit...
Phone unlocking failed
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Repair Network
Detected phone model: SM-J701F
Firmware compiled date: Fri Oct 13 17:49:01 KST 2017
PDA version: J701FDDU2AQJ3
CSC version: J701FODD2AQJ2
SW version: unknown
Phone SN: R28JC1R12KN
Android version: 7.0 (NRD90M)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7870
HW Modem: unknown
Security patch level: 2017-08-01
SIM 1 status: not ready
SIM 2 status: not ready
Codename: j7veltedx
Checking Root:
Phone is Rooted.
Repairing network. Please wait, this can take some time...
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Phone found.
Uploading service app..OK
Installing service app...OK
Please press "Allow" button on the phone when superuser dialog appears!
Network is successfully repaired.
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Write security
Detected phone model: SM-J701F
Firmware compiled date: Fri Oct 13 17:49:01 KST 2017
PDA version: J701FDDU2AQJ3
CSC version: J701FODD2AQJ2
SW version: unknown
Phone SN: R28JC1R12KN
Android version: 7.0 (NRD90M)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7870
HW Modem: unknown
Security patch level: 2017-08-01
SIM 1 status: not ready
SIM 2 status: not ready
Codename: j7veltedx
Checking Root:
Phone is Rooted.
Writing security backup, please wait...
Phone will restart now. Please don't disconnect cable!
Security write successfully.
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Repair Network
Detected phone model: SM-J701F
Firmware compiled date: Fri Sep 8 21:38:42 KST 2017
PDA version: J701FXXU1AQI1
CSC version: J701FOJV1AQI3
SW version: J701FXXU1AQI1
Phone SN: RF8J83VM86Y
Android version: 7.0 (NRD90M)
Sales code: MID
Country: Iraq
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2017-08-01
SIM 1 status: ready
SIM 2 status: ready
Codename: j7veltedx
Checking Root:
Phone is Rooted.
Repairing network. Please wait, this can take some time...
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...timeout
Phone not found.
Repairing network failed.
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Unlock
Detected phone model: SM-J701F
Firmware compiled date: Fri Oct 13 17:49:01 KST 2017
PDA version: J701FDDU2AQJ3
CSC version: J701FODD2AQJ2
SW version: J701FXXU4ARB2
Phone SN: R28JC1R12KN
Android version: 7.0 (NRD90M)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2017-08-01
SIM 1 status: absent
SIM 2 status: absent
Codename: j7veltedx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-J701F-R28JC1R12KN-17-03-2018_07-30-15-.asec file
Initializing exploit...
Executing exploit...
Phone unlocking failed
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Write Cert
Selected file: D:\SAMSUNG\ALL FLASH FILE\J701F\Cert-SM-J701F-RF8J83VM86Y-351569099014648.cert
Proper android device not found. Make shure that "USB debug" option on the device is turned on.
Certificate has been written successfully
Please, restart the phone to apply changes
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Read Cert
Detected phone model: SM-J701F
Firmware compiled date: Fri Oct 13 17:49:01 KST 2017
PDA version: J701FDDU2AQJ3
CSC version: J701FODD2AQJ2
SW version: J701FXXU4ARB2
Phone SN: R28JC1R12KN
Android version: 7.0 (NRD90M)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2017-08-01
SIM 1 status: not ready
SIM 2 status: not ready
Codename: j7veltedx
Checking Root:
Phone is Rooted.
Initializing exploit...
Executing exploit...
Reading Certificate failed
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-J701F
Firmware compiled date: Fri Oct 13 17:49:01 KST 2017
PDA version: J701FDDU2AQJ3
CSC version: J701FODD2AQJ2
SW version: J701FXXU4ARB2
Phone SN: R28JC1R12KN
Android version: 7.0 (NRD90M)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2017-08-01
SIM 1 status: not ready
SIM 2 status: not ready
Codename: j7veltedx
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Write security
Detected phone model: SM-J701F
Firmware compiled date: Fri Oct 13 17:49:01 KST 2017
PDA version: J701FDDU2AQJ3
CSC version: J701FODD2AQJ2
SW version: J701FXXU4ARB2
Phone SN: R28JC1R12KN
Android version: 7.0 (NRD90M)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2017-08-01
SIM 1 status: not ready
SIM 2 status: not ready
Codename: j7veltedx
Checking Root:
Phone is Rooted.
Writing security backup, please wait...
Phone will restart now. Please don't disconnect cable!
Security write successfully.
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Unlock
Detected phone model: SM-J701F
Firmware compiled date: Fri Oct 13 17:49:01 KST 2017
PDA version: J701FDDU2AQJ3
CSC version: J701FODD2AQJ2
SW version: unknown
Phone SN: R28JC1R12KN
Android version: 7.0 (NRD90M)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7870
HW Modem: unknown
Security patch level: 2017-08-01
SIM 1 status: not ready
SIM 2 status: not ready
Codename: j7veltedx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-J701F-R28JC1R12KN-17-03-2018_07-42-59-.asec file
Initializing exploit...
Executing exploit...
Phone unlocking failed
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Read info
Reading info, please wait...
Proper android device not found. Make shure that "USB debug" option on the device is turned on.
Performed by 2.6.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J701F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-J701F
Firmware compiled date: Fri Oct 13 17:49:01 KST 2017
PDA version: J701FDDU2AQJ3
CSC version: J701FODD2AQJ2
SW version: unknown
Phone SN: R28JC1R12KN
Android version: 7.0 (NRD90M)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7870
HW Modem: unknown
Security patch level: 2017-08-01
SIM 1 status: not ready
SIM 2 status: not ready
Codename: j7veltedx

how to problem solve
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Old 03-18-2018, 16:04   #4 (permalink)
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To repair baseband/modem, write back into the phone Security backup, which You have read out after successful "Unlock" operation:
Quote:
Reading security backup, please wait...
Security read successfully.
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