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06-03-2015, 09:38
| #1 (permalink) |
| No Life Poster   Join Date: Jul 2006 Location: INDIA,TAMILNADU,PATTUKKOTTAI
Posts: 1,082
Member: 304090 Status: Offline Thanks Meter: 210 | samsung sm n910c write cert problem.. Welcome to Octoplus/Octopus Box Samsung software version 1.9.3 ----------------------------------------------------------------------------------- To connect SM-N910C phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM67 Selected model: SM-N910C Searching for a phone. Please wait... Please, press "OK" button on the phone to allow USB debugging.. Phone found. Proper android device not found. Make shure that "USB debug" option on the device is turned on. Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM89 Port is busy No diagnostic ports found! Connecting to phone on COM37 Searching for a phone. Please wait... Phone found. Proper android device not found. Make shure that "USB debug" option on the device is turned on. Searching for a phone. Please wait... Please, press "OK" button on the phone to allow USB debugging.. Phone found. Firmware compiled date: Thu Nov 20 03:22:27 KST 2014 PDA version: N910CXXU1ANK5 CSC version: N910COLB1ANK5 SW version: N910CXXU1ANL2 Phone IMEI: 350050500009692 Phone SN: RF8G219E69X Android version: 4.4.4 (KTU84P) ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM37 Selected model: SM-N910C Selected file: G:\FIRMWARE&TOOLS\CERT&QCN&EFS\CERT\Cert-sm- n910c_355025068700887.cert Detected phone model: SM-N910C Firmware compiled date: Thu Nov 20 03:22:27 KST 2014 PDA version: N910CXXU1ANK5 CSC version: N910COLB1ANK5 SW version: N910CXXU1ANL2 Phone IMEI: 350050500009692 Phone SN: RF8G219E69X Android version: 4.4.4 (KTU84P) Checking Root: Phone is Rooted. Reading security backup, please wait... Phone will restart now. Please don't disconnect cable! Perform the following steps: 1. Connect phone via UART cable to the Box. 2. Note: phone screen must be active Connecting to phone, please wait... Found more then one box connected to COM67 Writing Certificate failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM67 Selected model: SM-N910C Selected file: G:\FIRMWARE&TOOLS\CERT&QCN&EFS\CERT\Cert-sm- n910c_355025068700887.cert Detected phone model: SM-N910C Firmware compiled date: Thu Nov 20 03:22:27 KST 2014 PDA version: N910CXXU1ANK5 CSC version: N910COLB1ANK5 SW version: N910CXXU1ANL2 Phone IMEI: 350050500009692 Phone SN: RF8G219E69X Android version: 4.4.4 (KTU84P) Checking Root: Phone is Rooted. Reading security backup, please wait... Phone will restart now. Please don't disconnect cable! Perform the following steps: 1. Connect phone via UART cable to the Box. 2. Note: phone screen must be active Connecting to phone, please wait... Found more then one box connected to COM67 Found phone on COM67 Phone connected successfully Checking Certificate file... Certificate file successfully checked Writing new phone IMEI... Checking certificate compatibility... Certificate is compatible Writing Certificate... Certificate has been written successfully Please, restart the phone to apply changes any solution? |
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06-03-2015, 09:57
| #2 (permalink) |
| Product Supporter   Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,847
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Hello. Please upload *.log and *.logx files of "Write Cert" operation, from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder. Post here download link, we will check where can be the problem. |
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06-03-2015, 10:00
| #3 (permalink) |
| No Life Poster Join Date: Jul 2006 Location: INDIA,TAMILNADU,PATTUKKOTTAI
Posts: 1,082
Member: 304090 Status: Offline Thanks Meter: 210 | Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\03-06-2015_13-45-46.log" created (03/06/2015 1:45:55 PM). ERROR : 03/06/2015 1:45:55 PM > Access violation at address 00948B84 in module 'OctoplusSamsung.exe'. Read of address 00000004 INFO : 03/06/2015 1:45:56 PM > Set up system language English (file: English.ini) INFO : 03/06/2015 1:45:56 PM > Welcome to Octoplus/Octopus Box Samsung software version 1.9.3 INFO : 03/06/2015 1:45:56 PM > ----------------------------------------------------------------------------------- INFO : 03/06/2015 1:45:56 PM > To connect SM-N910C phone you have to perform the following steps: INFO : 03/06/2015 1:45:56 PM > 1. Disconnect USB cable from phone. INFO : 03/06/2015 1:45:56 PM > 2. Go to Menu->Settings->More->About Device. INFO : 03/06/2015 1:45:56 PM > 3.Tap on "Build number" 7 times to enable developer options. INFO : 03/06/2015 1:45:56 PM > 4. Go to Menu->Settings->More->Developer options. INFO : 03/06/2015 1:45:56 PM > 5. Turn on "USB Debugging" option. INFO : 03/06/2015 1:46:01 PM > ----------------------------------------------------------------------------------- INFO : 03/06/2015 1:46:01 PM > Platform: Samsung Android INFO : 03/06/2015 1:46:01 PM > Selected port: COM67 INFO : 03/06/2015 1:46:01 PM > Selected model: SM-N910C INFO : 03/06/2015 1:46:01 PM > Searching for a phone. Please wait... WARN : 03/06/2015 1:46:03 PM > Please, press "OK" button on the phone to allow USB debugging.. INFO : 03/06/2015 1:46:16 PM > Phone found. ERROR : 03/06/2015 1:46:16 PM > Proper android device not found. Make shure that "USB debug" option on the device is turned on. INFO : 03/06/2015 1:46:16 PM > Phone was not found on the selected port! INFO : 03/06/2015 1:46:16 PM > Searching for USB diagnostic port... INFO : 03/06/2015 1:46:16 PM > Connecting to phone on COM89 WARN : 03/06/2015 1:46:16 PM > Port is busy WARN : 03/06/2015 1:46:16 PM > No diagnostic ports found! INFO : 03/06/2015 1:46:16 PM > Connecting to phone on COM37 INFO : 03/06/2015 1:46:16 PM > Searching for a phone. Please wait... INFO : 03/06/2015 1:46:16 PM > Phone found. ERROR : 03/06/2015 1:46:16 PM > Proper android device not found. Make shure that "USB debug" option on the device is turned on. INFO : 03/06/2015 1:46:17 PM > Searching for a phone. Please wait... WARN : 03/06/2015 1:46:24 PM > Please, press "OK" button on the phone to allow USB debugging.. INFO : 03/06/2015 1:46:26 PM > Phone found. INFO : 03/06/2015 1:46:27 PM > Firmware compiled date: Thu Nov 20 03:22:27 KST 2014 INFO : 03/06/2015 1:46:28 PM > PDA version: N910CXXU1ANK5 INFO : 03/06/2015 1:46:28 PM > CSC version: N910COLB1ANK5 INFO : 03/06/2015 1:46:29 PM > SW version: N910CXXU1ANL2 INFO : 03/06/2015 1:46:30 PM > Phone IMEI: 350050500009692 INFO : 03/06/2015 1:46:30 PM > Phone SN: RF8G219E69X INFO : 03/06/2015 1:46:30 PM > Android version: 4.4.4 (KTU84P) INFO : 03/06/2015 1:46:40 PM > ----------------------------------------------------------------------------------- INFO : 03/06/2015 1:46:40 PM > Platform: Samsung Android INFO : 03/06/2015 1:46:40 PM > Selected port: COM37 INFO : 03/06/2015 1:46:40 PM > Selected model: SM-N910C INFO : 03/06/2015 1:47:08 PM > Selected file: G:\FIRMWARE&TOOLS\CERT&QCN&EFS\CERT\Cert-sm-n910c_355025068700887.cert INFO : 03/06/2015 1:47:08 PM > Detected phone model: SM-N910C INFO : 03/06/2015 1:47:08 PM > Firmware compiled date: Thu Nov 20 03:22:27 KST 2014 INFO : 03/06/2015 1:47:09 PM > PDA version: N910CXXU1ANK5 INFO : 03/06/2015 1:47:10 PM > CSC version: N910COLB1ANK5 INFO : 03/06/2015 1:47:10 PM > SW version: N910CXXU1ANL2 INFO : 03/06/2015 1:47:11 PM > Phone IMEI: 350050500009692 INFO : 03/06/2015 1:47:12 PM > Phone SN: RF8G219E69X INFO : 03/06/2015 1:47:12 PM > Android version: 4.4.4 (KTU84P) INFO : 03/06/2015 1:47:12 PM > Checking Root: INFO : 03/06/2015 1:47:19 PM > Phone is Rooted. INFO : 03/06/2015 1:47:19 PM > Reading security backup, please wait... WARN : 03/06/2015 1:47:58 PM > Phone will restart now. Please don't disconnect cable! WARN : 03/06/2015 1:49:13 PM > Perform the following steps: WARN : 03/06/2015 1:49:13 PM > 1. Connect phone via UART cable to the Box. WARN : 03/06/2015 1:49:13 PM > 2. Note: phone screen must be active INFO : 03/06/2015 1:49:13 PM > Connecting to phone, please wait... INFO : 03/06/2015 1:49:13 PM > Found more then one box connected to COM67 ERROR : 03/06/2015 1:50:20 PM > Writing Certificate failed INFO : 03/06/2015 1:59:57 PM > ----------------------------------------------------------------------------------- INFO : 03/06/2015 1:59:58 PM > Platform: Samsung Android INFO : 03/06/2015 1:59:59 PM > Selected port: COM67 INFO : 03/06/2015 2:00:00 PM > Selected model: SM-N910C INFO : 03/06/2015 2:00:05 PM > Selected file: G:\FIRMWARE&TOOLS\CERT&QCN&EFS\CERT\Cert-sm-n910c_355025068700887.cert INFO : 03/06/2015 2:00:06 PM > Detected phone model: SM-N910C INFO : 03/06/2015 2:00:06 PM > Firmware compiled date: Thu Nov 20 03:22:27 KST 2014 INFO : 03/06/2015 2:00:06 PM > PDA version: N910CXXU1ANK5 INFO : 03/06/2015 2:00:07 PM > CSC version: N910COLB1ANK5 INFO : 03/06/2015 2:00:07 PM > SW version: N910CXXU1ANL2 INFO : 03/06/2015 2:00:09 PM > Phone IMEI: 350050500009692 INFO : 03/06/2015 2:00:09 PM > Phone SN: RF8G219E69X INFO : 03/06/2015 2:00:09 PM > Android version: 4.4.4 (KTU84P) INFO : 03/06/2015 2:00:09 PM > Checking Root: INFO : 03/06/2015 2:00:10 PM > Phone is Rooted. INFO : 03/06/2015 2:00:10 PM > Reading security backup, please wait... WARN : 03/06/2015 2:00:49 PM > Phone will restart now. Please don't disconnect cable! WARN : 03/06/2015 2:01:59 PM > Perform the following steps: WARN : 03/06/2015 2:01:59 PM > 1. Connect phone via UART cable to the Box. WARN : 03/06/2015 2:01:59 PM > 2. Note: phone screen must be active INFO : 03/06/2015 2:01:59 PM > Connecting to phone, please wait... INFO : 03/06/2015 2:01:59 PM > Found more then one box connected to COM67 INFO : 03/06/2015 2:02:04 PM > Found phone on COM67 INFO : 03/06/2015 2:02:04 PM > Phone connected successfully INFO : 03/06/2015 2:02:04 PM > Checking Certificate file... INFO : 03/06/2015 2:02:04 PM > Certificate file successfully checked INFO : 03/06/2015 2:02:04 PM > Writing new phone IMEI... INFO : 03/06/2015 2:02:16 PM > Checking certificate compatibility... INFO : 03/06/2015 2:02:16 PM > Certificate is compatible INFO : 03/06/2015 2:02:16 PM > Writing Certificate... INFO : 03/06/2015 2:02:24 PM > Certificate has been written successfully INFO : 03/06/2015 2:02:24 PM > Please, restart the phone to apply changes INFO : 03/06/2015 2:12:56 PM > ----------------------------------------------------------------------------------- INFO : 03/06/2015 2:12:57 PM > Platform: Samsung Android INFO : 03/06/2015 2:12:57 PM > Selected port: COM67 INFO : 03/06/2015 2:12:59 PM > Selected model: SM-N910C INFO : 03/06/2015 2:14:25 PM > Selected file: G:\FIRMWARE&TOOLS\CERT&QCN&EFS\CERT\Cert-sm-n910c_355025068700887.cert INFO : 03/06/2015 2:14:25 PM > Detected phone model: SM-N910C INFO : 03/06/2015 2:14:25 PM > Firmware compiled date: Thu Nov 20 03:22:27 KST 2014 INFO : 03/06/2015 2:14:26 PM > PDA version: N910CXXU1ANK5 INFO : 03/06/2015 2:14:26 PM > CSC version: N910COLB1ANK5 INFO : 03/06/2015 2:14:27 PM > SW version: N910CXXU1ANL2 INFO : 03/06/2015 2:14:28 PM > Phone IMEI: 350050500009692 INFO : 03/06/2015 2:14:29 PM > Phone SN: RF8G219E69X INFO : 03/06/2015 2:14:29 PM > Android version: 4.4.4 (KTU84P) INFO : 03/06/2015 2:14:29 PM > Checking Root: INFO : 03/06/2015 2:14:30 PM > Phone is Rooted. INFO : 03/06/2015 2:14:30 PM > Reading security backup, please wait... WARN : 03/06/2015 2:15:09 PM > Phone will restart now. Please don't disconnect cable! WARN : 03/06/2015 2:16:39 PM > Perform the following steps: WARN : 03/06/2015 2:16:39 PM > 1. Connect phone via UART cable to the Box. WARN : 03/06/2015 2:16:39 PM > 2. Note: phone screen must be active INFO : 03/06/2015 2:16:39 PM > Connecting to phone, please wait... INFO : 03/06/2015 2:16:39 PM > Found more then one box connected to COM67 INFO : 03/06/2015 2:20:10 PM > ----------------------------------------------------------------------------------- INFO : 03/06/2015 2:20:10 PM > Platform: Samsung Android INFO : 03/06/2015 2:20:10 PM > Selected port: COM67 INFO : 03/06/2015 2:20:10 PM > Selected model: SM-N910C INFO : 03/06/2015 2:21:20 PM > Selected file: C:\Users\kcell\Desktop\Cert-sm-n910c-355025060395777 (1)\Cert-sm-n910c-355025060395777.cert INFO : 03/06/2015 2:21:21 PM > Detected phone model: SM-N910C INFO : 03/06/2015 2:21:21 PM > Firmware compiled date: Thu Nov 20 03:22:27 KST 2014 INFO : 03/06/2015 2:21:22 PM > PDA version: N910CXXU1ANK5 INFO : 03/06/2015 2:21:22 PM > CSC version: N910COLB1ANK5 INFO : 03/06/2015 2:21:23 PM > SW version: N910CXXU1ANL2 INFO : 03/06/2015 2:21:24 PM > Phone IMEI: 350050500009692 INFO : 03/06/2015 2:21:25 PM > Phone SN: RF8G219E69X INFO : 03/06/2015 2:21:25 PM > Android version: 4.4.4 (KTU84P) INFO : 03/06/2015 2:21:25 PM > Checking Root: INFO : 03/06/2015 2:21:25 PM > Phone is Rooted. INFO : 03/06/2015 2:21:25 PM > Reading security backup, please wait... WARN : 03/06/2015 2:22:04 PM > Phone will restart now. Please don't disconnect cable! WARN : 03/06/2015 2:23:24 PM > Perform the following steps: WARN : 03/06/2015 2:23:24 PM > 1. Connect phone via UART cable to the Box. WARN : 03/06/2015 2:23:24 PM > 2. Note: phone screen must be active INFO : 03/06/2015 2:23:24 PM > Connecting to phone, please wait... INFO : 03/06/2015 2:23:24 PM > Found more then one box connected to COM67 INFO : 03/06/2015 2:23:29 PM > Found phone on COM67 INFO : 03/06/2015 2:23:29 PM > Phone connected successfully INFO : 03/06/2015 2:23:29 PM > Checking Certificate file... INFO : 03/06/2015 2:23:29 PM > Certificate file successfully checked INFO : 03/06/2015 2:23:29 PM > Writing new phone IMEI... INFO : 03/06/2015 2:23:42 PM > Checking certificate compatibility... INFO : 03/06/2015 2:23:42 PM > Certificate is compatible INFO : 03/06/2015 2:23:42 PM > Writing Certificate... INFO : 03/06/2015 2:23:50 PM > Certificate has been written successfully INFO : 03/06/2015 2:23:50 PM > Please, restart the phone to apply changes |
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06-03-2015, 15:30
| #7 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,847
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Try to re-flash the phone, then repeat "Write Cert" operation. Post here results and Software logs of performed operations. |
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