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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 05-08-2016, 13:52   #1 (permalink)
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samsung t217s unlock solution


Platform: Samsung Android
Selected port: COM6
Selected model: SM-T217S
Detected phone model: SM-T217S
Firmware compiled date: Sun Feb 16 14:07:57 KST 2014
PDA version: T217SVPUANB8
CSC version: T217SSPTANB8
SW version: T217SVPUANB8
Phone IMEI: 99000440426092
Phone SN: 00000000000
Android version: 4.2.2 (JDQ39)
Country: USA
HW platform: msm8960
HW Chip: MSM8930AB
HW Modem: MSM8930AB
Codename: lt02ltespr
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as Security-SM-T217S-08-05-2016_17-37-53 file
Installing service app...
Installing app failed
Phone unlocking failed
Performed by 2.2.5 software version

Last edited by Octopus box; 05-09-2016 at 10:29.
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Old 05-09-2016, 10:29   #2 (permalink)
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Hello.

Please upload the following files to any file-sharing service:
1. First Security backup of the tab.
2. *.log and *.logx files of performed operations.

Post here download link for these files and we will check what causes the problem.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
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