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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 09-23-2019, 01:46   #1 (permalink)
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sc-05g cant unlock [Answered]


Platform: Samsung Android
Selected port: COM214
Selected model: SC-05G
Operation: Unlock
Detected phone model: SC-05G
Firmware compiled date: Thu Sep 20 19:23:44 KST 2018
PDA version: SC05GOMU1CRI2
CSC version: SC05GDCM1CRI2
SW version: SC05GOMU1CRI2
Phone SN: R38G50FGFVH
Android version: 7.0 (NRD90M)
Sales code: DCM
Country: JP
HW platform: exynos5
HW Chip: exynos7420
HW Modem: MDM9635M
Security patch level: 2018-01-01
Warranty Void: 1
SIM 1 status: network locked
Codename: SC-05G
Checking Root:
Phone is Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.8.2.3 Software version.

but still phone is locked. is it need to downgrade modem? or any other solution , please help me
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Old 09-23-2019, 07:36   #2 (permalink)
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Hello.

Please try to downgrade modem then repeat Unlock operation once again.
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Old 09-23-2019, 12:01   #3 (permalink)
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need modem file sc-05g

any modem file to downgrade sc-05g ?
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Old 09-23-2019, 14:38   #4 (permalink)
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We've uploaded few firmware with Android 6.x version into Support Area
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Old 09-25-2019, 11:49   #5 (permalink)
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problem not solved yet

after downgrade still locked
what is the reason?
Platform: Samsung Android
Selected port: COM214
Selected model: SC-05G
Mode: Normal
Phone model: TAARANAZ
Warning: Selected model (SC-05G) differs from the detected one
(TAARANAZ)!
Firmware compiled date: Jan 29 2016
Firmware compiled time: 04:00:00
Firmware released date: Jan 16 2017
Firmware released time: 15:41:28
Phone IMEI: 357568-06-314884-0
SW version: MPSS.BO.2.0.1.c3.5.3-00029-M9635TAARANAZM-1
Performed by 2.8.2.3 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM214
Selected model: SC-05G
Operation: Unlock
Detected phone model: SC-05G
Firmware compiled date: Tue Jan 17 19:58:26 KST 2017
PDA version: SC05GOMS1BQA1
CSC version: SC05GDCM1BQA1
SW version: SC05GOMS1BQA1
Phone SN: R38G50FGFVH
Android version: 6.0.1 (MMB29K)
Sales code: DCM
Country: JP
HW platform: exynos5
HW Chip: exynos7420
HW Modem: MDM9635M
Security patch level: 2017-01-01
Warranty Void: 1
SIM 1 status: network locked
Codename: SC-05G
Checking Root:
Phone is Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.8.2.3 Software version.
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Old 09-25-2019, 12:51   #6 (permalink)
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Please, close the Software and send us latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder. We will research where can be the problema and try to find solution.
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Old 09-26-2019, 09:12   #7 (permalink)
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Please, select SM-A300F and perform "Unlock operation via modem port"
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Old 09-26-2019, 15:13   #8 (permalink)
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Join Date: Jan 2005
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Modem port and adb root method

Platform: Samsung Android
Selected port: COM6
Selected model: SM-A300F
Operation: Unlock
Reading info...
Mode: Normal
Firmware compiled date: Jan 29 2016
Firmware compiled time: 04:00:00
Firmware released date: Jan 16 2017
Firmware released time: 15:41:28
SW Version: MPSS.BO.2.0.1.c3.5.3-00029-M9635TAARANAZM-1
Unlocking phone...
Fast Unlock method is not supported for current security settings in
your phone! Try to downgrade firmware!
Phone unlocking failed
Performed by 2.8.2.3 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM6
Selected model: SM-A300F
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM214
Mode: Normal
Phone model: SM-A300F
Firmware compiled date: Jan 29 2016
Firmware compiled time: 04:00:00
Firmware released date: Jan 16 2017
Firmware released time: 15:41:28
Phone IMEI: 357568-06-314884-0
SW version: MPSS.BO.2.0.1.c3.5.3-00029-M9635TAARANAZM-1
Performed by 2.8.2.3 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM214
Selected model: SM-A300F
Operation: Unlock
Detected phone model: SC-05G
Firmware compiled date: Tue Jan 17 19:58:26 KST 2017
PDA version: SC05GOMS1BQA1
CSC version: SC05GDCM1BQA1
SW version: SC05GOMS1BQA1
Phone SN: R38G50FGFVH
Android version: 6.0.1 (MMB29K)
Sales code: DCM
Country: JP
HW platform: exynos5
HW Chip: exynos7420
HW Modem: MDM9635M
Security patch level: 2017-01-01
Warranty Void: 1
SIM 1 status: network locked
Codename: SC-05G
Checking Root:
Phone is Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.8.2.3 Software version.

still not unlocked
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Old 09-26-2019, 15:22   #9 (permalink)
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Unfortunately, we don't have any other solution for right now
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Old 09-27-2019, 13:20   #10 (permalink)
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Dear sir unlock SC-05G

you know full detailes about this phone now, please let me know is it possible to downgrade 6.0 to 5... (its have any risk) then i think possible to unlock?
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