SGH-M919 fail - GSM-Forum

IRGadgets · 02-26-2014, 04:20

box can not read phone.

i did *#9090# but no "USB" option.

Platform: Samsung Android
Selected port: COM3
Selected model: SGH-M919
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM3
Phone connection failed

IRGadgets · 02-26-2014, 04:39

phone is rooted, debugging is on.

first time i linked it up it read the phone and said "emergency use only"

using UART cable and SAM3303K. neither one working. not reading phone

IRGadgets · 02-26-2014, 05:06

Connecting with only USB, this is message:

Platform: Samsung Android
Selected port: COM3
Selected model: SGH-M919
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM5
Mode: Emergency
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SGH-M919
Mode: Emergency
Unlock for SGH-M919 phone in emergency mode can’t be done

IRGadgets · 02-26-2014, 05:45

Platform: Samsung Android
Selected port: COM8
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Sep 30 2013
Firmware compiled time: 05:00:00
Firmware released date: Nov 16 2013
Firmware released time: 15:19:25
Phone IMEI: 355537-05-417869-6
SW version: M9615A-CEFWTAZM-4.0.17122
Unlocking phone...
Creating NVM backup
Reading NVM done!
Backup saved as C:\Program Files (x86) \Octoplus\ Octoplu s_Samsung
\BACKUP\NVM-SGH-M919-355537054178696-25-02-2014_22-39-
33-. nvm file
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
Phone unlocking failed

Octopus box · 02-26-2014, 07:59

Quote:

Proper android device not found. Make shure that "USB debug" option
on the device is turned on.

"USB Debugging" Mode was not turned on in your device. Please disconnect all other devices from PC, re-boot the PC, turn on "USB Debugging" Mode and repeat the operation again.

Press "Read info" button at "Android / EFS manager" tab in Software to look, whether "USB Debugging" Mode is turned on and post here Software log with read phone's info.

IRGadgets · 02-26-2014, 14:47

USB debugging IS turned on sir. I know what the reading states. Which user are you on SKYPE. there are three with same name

Octopus box · 02-26-2014, 15:02

Press "Read info" button at "Android / EFS manager" tab in Software to look, whether "USB Debugging" Mode is turned on and post here Software log with read phone's info.

IRGadgets · 02-26-2014, 23:29

anyone know how to downgrade to 4.2.2 using octoplus after i DL the file?

IRGadgets · 02-27-2014, 00:02

nevermind, found it. will attempt the unlock/repair after downgrade is complete

IRGadgets · 02-27-2014, 00:18

downgrade complete. now i am getting message "system software not authorized by samsung has been found on your phone" and it is continually rebooting

Octopus box · 02-27-2014, 08:45

Now write back the same firmware that was in the device before.

IRGadgets · 03-05-2014, 17:23

i put 4.3 back. still not working for IMEI

IRGadgets · 03-05-2014, 18:12

Welcome to Octoplus/Octopus Box Samsung software version 1.5.0
-----------------------------------------------------------------------------------
To connect SGH-M919 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Builds numbers" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Close window.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SGH-M919
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM4
Mode: Emergency
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Mar 28 2013
Firmware compiled time: 09:00:00
Firmware released date: Apr 26 2013
Firmware released time: 18:24:03
Phone IMEI: 355537-05-417869-6
SW version: M9615A-CEFWTAZM-4.0.17062
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Mar 28 2013
Firmware compiled time: 09:00:00
Firmware released date: Apr 26 2013
Firmware released time: 18:24:03
SW version: M9615A-CEFWTAZM-4.0.17062
Old IMEI: 355537-05-417869-6
New IMEI: 355537-05-417869-6
Please, enter the new IMEI
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Mar 28 2013
Firmware compiled time: 09:00:00
Firmware released date: Apr 26 2013
Firmware released time: 18:24:03
SW version: M9615A-CEFWTAZM-4.0.17062
Old IMEI: 355537-05-417869-6
New IMEI: 356565-05-073425-2
Creating NVM backup
Reading NVM done!
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\NVM-SGH-M919-355537054178696-05-03-2014_11-03-
56-.nvm file
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
Write IMEI failed

Octopus box · 03-05-2014, 19:40

Please turn off and on "USB Debugging" Mode, read phone's info (press "Read info" button at "Android / EFS manager" tab in Software) and post here Software log with this info.

Octopus box · 03-06-2014, 07:53

Post here Software log with "Repair IMEI" operation.

02-26-2014, 04:20	#1 (permalink)
IRGadgets Junior Member Join Date: Feb 2014 Posts: 23 Member: 2135477 Status: Offline Thanks Meter: 0	SGH-M919 fail box can not read phone. i did *#9090# but no "USB" option. Platform: Samsung Android Selected port: COM3 Selected model: SGH-M919 Phone was not found on the selected port! Searching for USB diagnostic port... No diagnostic ports found! Connecting to phone on COM3 Phone connection failed

02-27-2014, 08:45	#11 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Now write back the same firmware that was in the device before. Last edited by Octopus box; 02-27-2014 at 18:31.

02-26-2014, 04:39	#2 (permalink)
IRGadgets Junior Member Join Date: Feb 2014 Posts: 23 Member: 2135477 Status: Offline Thanks Meter: 0	phone is rooted, debugging is on. first time i linked it up it read the phone and said "emergency use only" using UART cable and SAM3303K. neither one working. not reading phone

02-26-2014, 05:06	#3 (permalink)
IRGadgets Junior Member Join Date: Feb 2014 Posts: 23 Member: 2135477 Status: Offline Thanks Meter: 0	Connecting with only USB, this is message: Platform: Samsung Android Selected port: COM3 Selected model: SGH-M919 Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM5 Mode: Emergency ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM5 Selected model: SGH-M919 Mode: Emergency Unlock for SGH-M919 phone in emergency mode can’t be done

02-26-2014, 05:45	#4 (permalink)
IRGadgets Junior Member Join Date: Feb 2014 Posts: 23 Member: 2135477 Status: Offline Thanks Meter: 0	Platform: Samsung Android Selected port: COM8 Selected model: SGH-M919 Mode: Normal Phone model: SGH-M919 Firmware compiled date: Sep 30 2013 Firmware compiled time: 05:00:00 Firmware released date: Nov 16 2013 Firmware released time: 15:19:25 Phone IMEI: 355537-05-417869-6 SW version: M9615A-CEFWTAZM-4.0.17122 Unlocking phone... Creating NVM backup Reading NVM done! Backup saved as C:\Program Files (x86) \Octoplus\ Octoplu s_Samsung \BACKUP\NVM-SGH-M919-355537054178696-25-02-2014_22-39- 33-. nvm file Proper android device not found. Make shure that "USB debug" option on the device is turned on. Phone unlocking failed

02-26-2014, 14:47	#6 (permalink)
IRGadgets Junior Member Join Date: Feb 2014 Posts: 23 Member: 2135477 Status: Offline Thanks Meter: 0	USB debugging IS turned on sir. I know what the reading states. Which user are you on SKYPE. there are three with same name

02-26-2014, 15:02	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Press "Read info" button at "Android / EFS manager" tab in Software to look, whether "USB Debugging" Mode is turned on and post here Software log with read phone's info.

02-26-2014, 23:29	#8 (permalink)
IRGadgets Junior Member Join Date: Feb 2014 Posts: 23 Member: 2135477 Status: Offline Thanks Meter: 0	anyone know how to downgrade to 4.2.2 using octoplus after i DL the file?

02-27-2014, 00:02	#9 (permalink)
IRGadgets Junior Member Join Date: Feb 2014 Posts: 23 Member: 2135477 Status: Offline Thanks Meter: 0	nevermind, found it. will attempt the unlock/repair after downgrade is complete

02-27-2014, 00:18	#10 (permalink)
IRGadgets Junior Member Join Date: Feb 2014 Posts: 23 Member: 2135477 Status: Offline Thanks Meter: 0	downgrade complete. now i am getting message "system software not authorized by samsung has been found on your phone" and it is continually rebooting

03-05-2014, 17:23	#12 (permalink)
IRGadgets Junior Member Join Date: Feb 2014 Posts: 23 Member: 2135477 Status: Offline Thanks Meter: 0	i put 4.3 back. still not working for IMEI

03-05-2014, 18:12	#13 (permalink)
IRGadgets Junior Member Join Date: Feb 2014 Posts: 23 Member: 2135477 Status: Offline Thanks Meter: 0	Welcome to Octoplus/Octopus Box Samsung software version 1.5.0 ----------------------------------------------------------------------------------- To connect SGH-M919 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Builds numbers" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "#0808#" number. 8. Select "DM+Modem+ADB". 9. Close window. 10. Go to dial window. 11. Enter "#9090#" number. 12. Set "Diag config" to "USB" value. 13. Restart phone. 14. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM4 Selected model: SGH-M919 Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM4 Mode: Emergency ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM4 Selected model: SGH-M919 Mode: Normal Phone model: SGH-M919 Firmware compiled date: Mar 28 2013 Firmware compiled time: 09:00:00 Firmware released date: Apr 26 2013 Firmware released time: 18:24:03 Phone IMEI: 355537-05-417869-6 SW version: M9615A-CEFWTAZM-4.0.17062 ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM4 Selected model: SGH-M919 Mode: Normal Phone model: SGH-M919 Firmware compiled date: Mar 28 2013 Firmware compiled time: 09:00:00 Firmware released date: Apr 26 2013 Firmware released time: 18:24:03 SW version: M9615A-CEFWTAZM-4.0.17062 Old IMEI: 355537-05-417869-6 New IMEI: 355537-05-417869-6 Please, enter the new IMEI ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM4 Selected model: SGH-M919 Mode: Normal Phone model: SGH-M919 Firmware compiled date: Mar 28 2013 Firmware compiled time: 09:00:00 Firmware released date: Apr 26 2013 Firmware released time: 18:24:03 SW version: M9615A-CEFWTAZM-4.0.17062 Old IMEI: 355537-05-417869-6 New IMEI: 356565-05-073425-2 Creating NVM backup Reading NVM done! Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung \BACKUP\NVM-SGH-M919-355537054178696-05-03-2014_11-03- 56-.nvm file Proper android device not found. Make shure that "USB debug" option on the device is turned on. Write IMEI failed

03-05-2014, 19:40	#14 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please turn off and on "USB Debugging" Mode, read phone's info (press "Read info" button at "Android / EFS manager" tab in Software) and post here Software log with this info.

03-06-2014, 07:53	#15 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Post here Software log with "Repair IMEI" operation.