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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 01-13-2014, 14:23   #1 (permalink)
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SHV E160S After İmei Patch Lost Network


Hi i make phone imei repair and re-flash and nwm repair but device network lost help me.!!

ScreenShot














Logs:

Code:
INFO  : 13.01.2014 11:57:02 > Set up system language English (file: English.ini)
INFO  : 13.01.2014 11:57:02 > Welcome to Octoplus/Octopus Box Samsung software version 1.4.4
INFO  : 13.01.2014 11:57:02 > -----------------------------------------------------------------------------------
INFO  : 13.01.2014 11:57:02 > To connect SHV-E160S phone you have to perform the following steps:
INFO  : 13.01.2014 11:57:02 > 1. Go to dial window.
INFO  : 13.01.2014 11:57:02 > 2. Enter "319712358" number.
INFO  : 13.01.2014 11:57:02 > 3. Enter "996412" password. 
INFO  : 13.01.2014 11:57:02 > 4. Go to System->SIO mode. 
INFO  : 13.01.2014 11:57:02 > 5. Select "Modem" radio button for USB section. 
INFO  : 13.01.2014 11:57:02 > 6. Go to dial window.
INFO  : 13.01.2014 11:57:02 > 7. Enter "*#9090#" number.
INFO  : 13.01.2014 11:57:02 > 8. Set "Diag config" to "USB" value.
INFO  : 13.01.2014 11:57:02 > 9. Restart phone.
INFO  : 13.01.2014 11:57:02 > 10. Press "Read Info" in software.
INFO  : 13.01.2014 11:57:29 > -----------------------------------------------------------------------------------
INFO  : 13.01.2014 11:57:29 > Platform: Samsung Anycall
INFO  : 13.01.2014 11:57:29 > Selected port: COM39
INFO  : 13.01.2014 11:57:29 > Selected model: SHV-E160S
INFO  : 13.01.2014 11:57:30 > Detected phone model: SHV-E160S
INFO  : 13.01.2014 11:57:30 > HW Version: SKT
INFO  : 13.01.2014 11:57:30 > Phone was not found on the selected port!
INFO  : 13.01.2014 11:57:30 > Searching for USB diagnostic port...
INFO  : 13.01.2014 11:57:30 > Connecting to phone on COM39
WARN  : 13.01.2014 11:57:34 > Phone connection failed
WARN  : 13.01.2014 11:57:34 > No diagnostic ports found!
INFO  : 13.01.2014 11:57:34 > Connecting to phone on COM35
INFO  : 13.01.2014 11:57:34 > Mode: Normal
INFO  : 13.01.2014 11:57:35 > Phone model: SHV-E160S
INFO  : 13.01.2014 11:57:35 > Firmware compiled date: May 03 2012
INFO  : 13.01.2014 11:57:35 > Firmware compiled time: 10:00:00
INFO  : 13.01.2014 11:57:35 > Firmware released date: Jul 31 2012
INFO  : 13.01.2014 11:57:35 > Firmware released time: 13:16:06
INFO  : 13.01.2014 11:57:35 > SW version: M9200B-SCAQCSZD-3.4.706025
INFO  : 13.01.2014 11:57:35 > Old IMEI: 000000-00-000000-0
INFO  : 13.01.2014 11:57:35 > New IMEI: xxxxxxxxxx
INFO  : 13.01.2014 11:57:42 > Firmware compiled date: Fri Aug 24 19:23:19 KST 2012
INFO  : 13.01.2014 11:57:42 > PDA version: E160S.UH24.1912
INFO  : 13.01.2014 11:57:43 > CSC version: Unknown
INFO  : 13.01.2014 11:57:43 > SW version: E160S.UG31.1316.ST
INFO  : 13.01.2014 11:57:45 > Phone IMEI: 000000000000000
INFO  : 13.01.2014 11:57:45 > Phone SN: 00000000000
INFO  : 13.01.2014 11:57:45 > Android version: 4.0.4 (IMM76D)
INFO  : 13.01.2014 11:57:45 > Deactivating MSL...
INFO  : 13.01.2014 11:59:06 > MSL deactivate successfully
WARN  : 13.01.2014 11:59:06 > Phone will restart now. Please don't disconnect cable!
INFO  : 13.01.2014 11:59:08 > Searching for a phone. Please wait...
INFO  : 13.01.2014 12:03:09 > Firmware compiled date: May 03 2012
INFO  : 13.01.2014 12:03:09 > Firmware compiled time: 10:00:00
INFO  : 13.01.2014 12:03:09 > Firmware released date: Jul 31 2012
INFO  : 13.01.2014 12:03:09 > Firmware released time: 13:16:06
INFO  : 13.01.2014 12:03:09 > SW version: M9200B-SCAQCSZD-3.4.706025
INFO  : 13.01.2014 12:03:09 > Repairing IMEI ...
INFO  : 13.01.2014 12:03:10 > IMEI successfully repaired.
WARN  : 13.01.2014 12:03:10 > To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)
INFO  : 13.01.2014 12:05:17 > -----------------------------------------------------------------------------------
INFO  : 13.01.2014 12:05:17 > Platform: Samsung Anycall
INFO  : 13.01.2014 12:05:17 > Selected port: COM35
INFO  : 13.01.2014 12:05:17 > Selected model: SHV-E160S
INFO  : 13.01.2014 12:05:17 > Mode: Normal
INFO  : 13.01.2014 12:05:17 > Phone was not found on the selected port!
INFO  : 13.01.2014 12:05:17 > Searching for USB diagnostic port...
WARN  : 13.01.2014 12:05:17 > No diagnostic ports found!
INFO  : 13.01.2014 12:05:17 > Connecting to phone on COM35
INFO  : 13.01.2014 12:05:17 > Mode: Normal
INFO  : 13.01.2014 12:05:18 > Phone model: SHV-E160S
INFO  : 13.01.2014 12:05:18 > Firmware compiled date: May 03 2012
INFO  : 13.01.2014 12:05:18 > Firmware compiled time: 10:00:00
INFO  : 13.01.2014 12:05:18 > Firmware released date: Jul 31 2012
INFO  : 13.01.2014 12:05:18 > Firmware released time: 13:16:06
INFO  : 13.01.2014 12:05:18 > Phone IMEI: 353267xxxxxxxxx
INFO  : 13.01.2014 12:05:18 > SW version: M9200B-SCAQCSZD-3.4.706025
INFO  : 13.01.2014 12:05:18 > Creating NVM backup
INFO  : 13.01.2014 12:13:01 > Reading NVM done!
INFO  : 13.01.2014 12:13:01 > Repairing NVM for SHV-E160S phone...
INFO  : 13.01.2014 12:13:16 > NVM repair completed successfully
WARN  : 13.01.2014 12:13:17 > To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)

Phone İnfo Logs:



Code:
Platform: Samsung Anycall
Selected port: COM35
Selected model: SHV-E160S
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM35
Mode: Normal
Phone model: SHV-E160S
Firmware compiled date: May 03 2012
Firmware compiled time: 10:00:00
Firmware released date: Jul 31 2012
Firmware released time: 13:16:06
Phone IMEI: 353267-xxxxxxxxxxx
SW version: M9200B-SCAQCSZD-3.4.706025
 
Old 01-13-2014, 14:31   #2 (permalink)
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Hello.
Please re-flash the phone with the firmware from the Support Area and then make Factory data reset.
 
Old 01-13-2014, 14:34   #3 (permalink)
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i make re-flash firmware E160S.UH24.1912_CL966809_REV02_ROOTED.oct but problem
 
Old 01-13-2014, 14:37   #4 (permalink)
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Write firmware logs:

Code:
INFO  : 13.01.2014 11:13:50 > To connect SHV-E160S phone you have to perform the following steps:
INFO  : 13.01.2014 11:13:50 > 1. Go to dial window.
INFO  : 13.01.2014 11:13:50 > 2. Enter "319712358" number.
INFO  : 13.01.2014 11:13:50 > 3. Enter "996412" password. 
INFO  : 13.01.2014 11:13:50 > 4. Go to System->SIO mode. 
INFO  : 13.01.2014 11:13:50 > 5. Select "Modem" radio button for USB section. 
INFO  : 13.01.2014 11:13:50 > 6. Go to dial window.
INFO  : 13.01.2014 11:13:50 > 7. Enter "*#9090#" number.
INFO  : 13.01.2014 11:13:50 > 8. Set "Diag config" to "USB" value.
INFO  : 13.01.2014 11:13:50 > 9. Restart phone.
INFO  : 13.01.2014 11:13:50 > 10. Press "Read Info" in software.
INFO  : 13.01.2014 11:13:54 > Selected firmware file: E160S.UH24.1912_CL966809_REV02_ROOTED.oct
WARN  : 13.01.2014 11:13:58 > Please switch your phone to the download mode and connect it to a PC.
WARN  : 13.01.2014 11:13:58 > To put SHV-E160S phone into download mode you have to perform the following steps:
WARN  : 13.01.2014 11:13:58 > 1. Reconnect phone battery.
WARN  : 13.01.2014 11:13:58 > 2. Press and hold "Volume - "  + "Home" + "Power" buttons.
WARN  : 13.01.2014 11:13:58 > 3. When phone turns on press "Volume+" button.
INFO  : 13.01.2014 11:13:58 > Found phone on 
INFO  : 13.01.2014 11:13:58 > Firmware write started.
INFO  : 13.01.2014 11:13:58 > Writing BOOT section...
INFO  : 13.01.2014 11:14:02 > BOOT section has been written successfully.
INFO  : 13.01.2014 11:14:02 > Writing RECOVERY section...
INFO  : 13.01.2014 11:14:05 > RECOVERY section has been written successfully.
INFO  : 13.01.2014 11:14:05 > Writing MODEM section...
INFO  : 13.01.2014 11:14:15 > MODEM section has been written successfully.
INFO  : 13.01.2014 11:14:15 > Writing MDM section...
INFO  : 13.01.2014 11:14:26 > MDM section has been written successfully.
INFO  : 13.01.2014 11:14:26 > Writing SYSTEM section...
INFO  : 13.01.2014 11:18:27 > SYSTEM section has been written successfully.
INFO  : 13.01.2014 11:18:33 > Firmware writing successfully completed.
 
Old 01-13-2014, 14:39   #5 (permalink)
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After of writing firmware, make Factory data reset and check whether the network is (available) active.
 
Old 01-13-2014, 14:42   #6 (permalink)
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yeah after write firmware i make factory reset
 
Old 01-13-2014, 14:45   #7 (permalink)
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What is your advice?
 
Old 01-13-2014, 14:51   #8 (permalink)
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Try to change the imei
 
Old 01-13-2014, 14:55   #9 (permalink)
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Quote:
Originally Posted by unlock phones View Post
Try to change the imei
I tried unfortunately the problem continues
 
Old 01-13-2014, 15:01   #10 (permalink)
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Please do the next:
1. Close the Software.
2. Delete all logs from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\".
3. Run the Software again.
4. Make "Repair IMEI".
5. Re-flash the phone.
6. Make "Repair NVM".
7. Close the Software.
8. Upload somewhere the last created "*.log" and "*.logx" files for the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" and post here the link, we will research where can be the problem with the phone.
 
Old 01-13-2014, 15:05   #11 (permalink)
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okay i come back again
 
Old 01-13-2014, 15:49   #12 (permalink)
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I did what you said you do not get results

Logs zip file
Attached Files
File Type: rar LOG.rar (11.7 KB, 186 views)
 
Old 01-13-2014, 17:12   #13 (permalink)
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What was the state of your device before?
Quote:
CSC version: Unknown
Phone IMEI: 000000000000000
Phone SN: 00000000000
Which actions and with which tool You have performed? Some data in your device is damaged, so it is necessary to know which actions You have performed with the phone before.
 
Old 01-13-2014, 17:28   #14 (permalink)
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no no only SN number unknown or xxxxxxxxx i make *1234#





 
Old 01-13-2014, 17:31   #15 (permalink)
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phone SN:00000000 and CSC unknown phone damaged HW?


Code:
INFO  : 13.01.2014 16:20:51 > Platform: Samsung Anycall
INFO  : 13.01.2014 16:20:51 > Selected port: COM39
INFO  : 13.01.2014 16:20:51 > Selected model: SHV-E160S
INFO  : 13.01.2014 16:20:53 > Detected phone model: SHV-E160S
INFO  : 13.01.2014 16:20:53 > HW Version: SKT
INFO  : 13.01.2014 16:20:53 > Phone was not found on the selected port!
INFO  : 13.01.2014 16:20:53 > Searching for USB diagnostic port...
INFO  : 13.01.2014 16:20:53 > Connecting to phone on COM39
INFO  : 13.01.2014 16:20:54 > Detected phone model: SHV-E160S
INFO  : 13.01.2014 16:20:54 > HW Version: SKT
WARN  : 13.01.2014 16:20:54 > Phone connection failed
WARN  : 13.01.2014 16:20:54 > No diagnostic ports found!
INFO  : 13.01.2014 16:20:54 > Connecting to phone on COM35
INFO  : 13.01.2014 16:20:58 > Mode: Normal
INFO  : 13.01.2014 16:20:58 > Phone model: SHV-E160S
INFO  : 13.01.2014 16:20:58 > Firmware compiled date: May 03 2012
INFO  : 13.01.2014 16:20:58 > Firmware compiled time: 10:00:00
INFO  : 13.01.2014 16:20:58 > Firmware released date: Jul 31 2012
INFO  : 13.01.2014 16:20:58 > Firmware released time: 13:16:06
INFO  : 13.01.2014 16:20:58 > SW version: M9200B-SCAQCSZD-3.4.706025
INFO  : 13.01.2014 16:20:58 > Old IMEI: 353267-01-129499-6
INFO  : 13.01.2014 16:20:58 > New IMEI: 353267-01-129493-9
INFO  : 13.01.2014 16:21:04 > Firmware compiled date: Fri Aug 24 19:23:19 KST 2012
INFO  : 13.01.2014 16:21:05 > PDA version: E160S.UH24.1912
INFO  : 13.01.2014 16:21:06 > CSC version: Unknown
INFO  : 13.01.2014 16:21:06 > SW version: E160S.UG31.1316.ST
INFO  : 13.01.2014 16:21:07 > Phone IMEI: 353267011294996
INFO  : 13.01.2014 16:21:08 > Phone SN: 00000000000
INFO  : 13.01.2014 16:21:08 > Android version: 4.0.4 (IMM76D)
INFO  : 13.01.2014 16:21:08 > Deactivating MSL...
INFO  : 13.01.2014 16:22:32 > MSL deactivate successfully
WARN  : 13.01.2014 16:22:32 > Phone will restart now. Please don't disconnect cable!
INFO  : 13.01.2014 16:22:34 > Searching for a phone. Please wait...
INFO  : 13.01.2014 16:23:54 > Repairing IMEI ...
INFO  : 13.01.2014 16:23:55 > IMEI successfully repaired.
WARN  : 13.01.2014 16:23:55 > To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)
 
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