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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-02-2014, 06:08   #1 (permalink)
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SHW-M110s Writing NVM failed


SHW-M110s Writing NVM failed

Welcome to Octoplus/Octopus Box Samsung software version 1.4.1
-----------------------------------------------------------------------------------
To connect SHW-M110S phone you have to perform the following
steps:
1. Go to dial window.
2. Enter "*#7284#" number.
3. Set "USB" radio button to "Modem" value.
4. Close the window.
5. Go to dial window.
6. Enter "*#9090#" number.
7. Set "Diag config" to "USB" value.
8. Restart the phone.
9. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM1
Selected model: SHW-M110S
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM91
Mode: Normal
Phone model: MF190
Phone model is not supported
Phone connection failed
Connecting to phone on COM92
Port is busy
Connecting to phone on COM93
Port is busy
Connecting to phone on COM68
Mode: Normal
Phone model: SHW-M110S
Firmware compiled date: Sep 28 2010
Firmware compiled time: 13:00:00
Firmware released date: Apr 05 2011
Firmware released time: 01:40:03
Phone IMEI: 355918-04-964604-9
Bluetooth MAC: D4:E8:B2:766:B5
WiFi MAC: D4:E8:B2:766:B6
SW Version: SBAM6290A-KPRZL-2.4.012503_8S
-----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM68
Selected model: SHW-M110S
Mode: Normal
Phone model: SHW-M110S
Firmware compiled date: Sep 28 2010
Firmware compiled time: 13:00:00
Firmware released date: Apr 05 2011
Firmware released time: 01:40:03
Phone IMEI: 355918-04-964604-9
Bluetooth MAC: D4:E8:B2:766:B5
WiFi MAC: D4:E8:B2:766:B6
SW Version: SBAM6290A-KPRZL-2.4.012503_8S
Creating NVM backup
Reading NVM done!
Repairing NVM for SHW-M110S phone...
Writing NVM failed
NVM repair completed successfully
Phone will restart now


please help Octopus Team.thx
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Old 01-02-2014, 08:23   #2 (permalink)
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Hello.
What is the problem with your device exactly? Why You want to perform Repair NVM?

Please install the latest Software version, disconnect all other devices from your PC and try to perform "Repair NVM" operation once again.

Don't use USB hubs and PCI USB cards. Uninstall all modem dashboard software, BB software and PC suites software. The best way is to use totally cleaned PC.

Try on another PC also.
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