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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 03-29-2017, 11:47   #1 (permalink)
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Smile Sm-925f new security damaged need help [Solved]


INFO : 29-Mar-17 3:26:20 PM > Platform: Samsung Android
INFO : 29-Mar-17 3:26:20 PM > Selected port: COM3
INFO : 29-Mar-17 3:26:20 PM > Selected model: SM-G925F
INFO : 29-Mar-17 3:26:22 PM > Selected file: G:\Galaxy\SM-G925F\cert\SM-G925F_357460064756989_0346.cert
INFO : 29-Mar-17 3:26:26 PM > Detected phone model: SM-G925F
INFO : 29-Mar-17 3:26:26 PM > Firmware compiled date: Wed Feb 22 15:33:20 KST 2017
INFO : 29-Mar-17 3:26:26 PM > PDA version: G925FXXU5DQBC
INFO : 29-Mar-17 3:26:26 PM > CSC version: G925FOLB4DQB1
INFO : 29-Mar-17 3:26:26 PM > SW version: unknown
INFO : 29-Mar-17 3:26:27 PM > Phone SN: RF1D45EJGGR
INFO : 29-Mar-17 3:26:27 PM > Android version: 6.0.1 (MMB29K)
INFO : 29-Mar-17 3:26:27 PM > Sales code: XXV
INFO : 29-Mar-17 3:26:27 PM > Country: VIETNAM
INFO : 29-Mar-17 3:26:27 PM > HW platform: exynos5
INFO : 29-Mar-17 3:26:27 PM > HW Chip: exynos7420
INFO : 29-Mar-17 3:26:27 PM > HW Modem: unknown
INFO : 29-Mar-17 3:26:27 PM > Security patch level: 2017-02-01
INFO : 29-Mar-17 3:26:27 PM > Codename: zeroltexx
INFO : 29-Mar-17 3:26:27 PM > Checking Root:
INFO : 29-Mar-17 3:26:27 PM > Phone is Rooted.
INFO : 29-Mar-17 3:26:27 PM > Reading security backup, please wait...
INFO : 29-Mar-17 3:26:53 PM > Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-G925F-Unknown29-03-2017_15-26-22-.asec file
INFO : 29-Mar-17 3:26:53 PM > Checking Certificate file...
INFO : 29-Mar-17 3:26:53 PM > Certificate file successfully checked
INFO : 29-Mar-17 3:26:57 PM > Initializing exploit...
INFO : 29-Mar-17 3:27:05 PM > OK
INFO : 29-Mar-17 3:27:14 PM > Executing exploit...
ERROR : 29-Mar-17 3:28:05 PM > Please remove SIM card if it is inserted and try again!
ERROR : 29-Mar-17 3:28:05 PM > Executing exploit failed
ERROR : 29-Mar-17 3:28:05 PM > Writing Certificate failed
INFO : 29-Mar-17 3:28:05 PM > Performed by 2.4.9 Software version.

Last edited by Octopus box; 03-29-2017 at 16:18.
 
Old 03-29-2017, 11:57   #2 (permalink)
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Hello.

As You can see from Software log, phone's modem part is damaged:
Quote:
SW version: unknown
HW Modem: unknown
This can be Software (modem firmware or EFS is damaged, or You have written unsuitable firmware) or HW problem.

You should re-flash the device with different firmwares one by one and check, whether modem is correct (not Unknown). And only then (when phone's modem part will be correct) perform "Repair EFS" and "Write Cert"/"Repair IMEI" operations. It is not possible to repair IMEI, if phone's modem part is damaged.
 
Old 03-29-2017, 12:02   #3 (permalink)
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WHEN I REPAIR EFS PHONE BASEBAND BECAME OK BUT WHEN TRYING REPAIR SECURITY THEN IMEI NULL
SECURITY REPAIR POSSIBLE (Security patch level: 2017-02-01) ??
I WILL TRY WITH ANOTHER FIRMWARE TOO
 
Old 03-29-2017, 12:49   #4 (permalink)
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Your phone has firmware with new type of Security. If You want to write a Cert file - You need to write older by release date firmware, or its modem first. "Repair Security" is not needed to write a Cert file.
You can try to use standard "Repair IMEI" operation without downgrading of firmware/modem.
 
Old 03-29-2017, 16:12   #5 (permalink)
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done with Combination file thnxx team for Quick Response
 
Old 04-17-2017, 18:19   #6 (permalink)
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Quote:
Originally Posted by tayyabshah View Post
done with Combination file thnxx team for Quick Response
i have same prob
can u give me link for file combination pls
 
Old 04-18-2017, 08:42   #7 (permalink)
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Combination firmwares, which we have at the moment, are available in "Samsung/Combination" folder of the Support Area.
To access Support Area, press "Go to support" button on "Support & options" tab of the Software. Also You can use Files Downloader on "Support & options" tab of the Software to browse, search and download files from the Support Area.
 
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Old 04-20-2017, 03:30   #8 (permalink)
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ty team problem solved
 
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