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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 01-15-2020, 16:31   #1 (permalink)
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Join Date: Sep 2008
Posts: 5
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SM-A202F read codes issue [Answered]


First read:
Quote:
Welcome to Octoplus Box Samsung software version 2.8.6
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-A202F
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Please, press "OK" button on the phone to allow USB debugging.
Proper android device not found. Make sure that "USB debug" option on
the device is turned on.
Performed by 2.8.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-A202F
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-A202F
Firmware compiled date: Tue Jul 9 16:22:56 KST 2019
PDA version: A202FXXU2ASG1
CSC version: A202FBOG2ASG1
SW version: A202FXXU2ASH1
Build number: QB13493820
Phone SN: R58MB38F0RT
Android version: 9 (PPR1.180610.011)
Sales code: BOG
Country: France
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON327
Security patch level: 2019-07-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a20eeea
Performed by 2.8.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-A202F
Operation: Read Codes - Server
Detected phone model: SM-A202F
Firmware compiled date: Tue Jul 9 16:22:56 KST 2019
PDA version: A202FXXU2ASG1
CSC version: A202FBOG2ASG1
SW version: A202FXXU2ASH1
Build number: QB13493820
Phone SN: R58MB38F0RT
Android version: 9 (PPR1.180610.011)
Sales code: BOG
Country: France
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON327
Security patch level: 2019-07-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a20eeea
Rebooting phone
Searching for a phone. Please wait...OK
-----------------------------------------------------------------------------------
Connecting to server ..
Username: stenn
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Checking operation...OK
Your balance: 100 credits.
-----------------------------------------------------------------------------------
Reading codes...failed
Read codes failed
Performed by 2.8.6 Software version.
Error but get 50 credit

Second attempt
Quote:
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-A202F
Operation: Read Codes - Server
Detected phone model: SM-A202F
Firmware compiled date: Tue Jul 9 16:22:56 KST 2019
PDA version: A202FXXU2ASG1
CSC version: A202FBOG2ASG1
SW version: A202FXXU2ASH1
Build number: QB13493820
Phone SN: R58MB38F0RT
Android version: 9 (PPR1.180610.011)
Sales code: BOG
Country: France
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON327
Security patch level: 2019-07-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a20eeea
-----------------------------------------------------------------------------------
Connecting to server ..
Username: stenn
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Checking operation...OK
Your balance: 50 credits.
-----------------------------------------------------------------------------------
Reading codes...OK
FREEZE: 15805389
NET LOCK: 61151811
SUB LOCK: 00000000
SP LOCK: 00000000
CP LOCK: 00000000
SIM LOCK: 00000000
Performed by 2.8.6 Software version.
Codes read, but phone says wrong.
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Old 01-16-2020, 07:36   #2 (permalink)
Product Supporter
 
Join Date: Jan 2019
Posts: 2,024
Member: 2891705
Status: Online
Thanks Meter: 368
Hello.

Please download and install latest test software version 2.8.6.5 from the Support Area (Samsung/TEST SOFTWARE/), then do hard reset and repeat the Read codes operation once again. We added you one more attempt.

Quote:
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
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