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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 12-07-2015, 14:41   #1 (permalink)
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SM-A500H Phone IMEI: Unknown


plz help...share a500h cert file and tell rooting metod



----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM15
Selected model: SM-A500H
Reading info, please wait...
Detected phone model: SM-A500H
Firmware compiled date: Mon Oct 12 22:50:07 KST 2015
PDA version: A500HXXU1BOJ2
CSC version: A500HOJV1BOJ1
SW version: A500HXXU1BOF6
Phone IMEI: Unknown
Phone SN: 00000000000
Android version: 5.0.2 (LRX22G)
 
Old 12-07-2015, 15:08   #2 (permalink)
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Hello.

Phones on Android 5.x are not responding on Software CMDs, hence IMEI is displayed as Unknown. Check phone's IMEI by *#06# command.

Unfortunately we don't have Cert files for SM-A500H at the moment. When we manage to obtain Certificates for this model - files will be available in the Support Area.

You can try to root the phone with latest versions of IRoot and Kingo Root tools.
 
Old 12-07-2015, 15:23   #3 (permalink)
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*#06# it shows 01 01
 
Old 09-02-2016, 12:34   #4 (permalink)
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do you already have Cert files for SM-A500H

only sm-a500f in support is it the same
 
Old 09-02-2016, 12:54   #5 (permalink)
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Quote:
Originally Posted by ricson View Post
do you already have Cert files for SM-A500H

only sm-a500f in support is it the same
Unfortunately we don't have Cert files for SM-A500H at the moment. When we manage to obtain Certificates for this model - files will be available in the Support Area.
 
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