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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 09-15-2019, 02:43   #1 (permalink)
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SM-A920F read codes question [Answered]


Welcome to Octoplus Box Samsung software version 2.8.2.3
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-A920F
Operation: Read Codes
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not
supported!

Make sure device requests to enter unlock code and only then perform
“Read Codes” operation!"

Continue?
Searching for a phone. Please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-A920F
Firmware compiled date: Thu Jul 25 03:50:11 KST 2019
PDA version: A920FXXU2BSG7
CSC version: A920FOWE2BSG6
SW version: A920FXXU2BSFB
Phone SN: R58KB537STF
Android version: 9 (PPR1.180610.011)
Sales code: ANC
Country: Uruguay
HW platform: sdm660
HW Chip: unknown
HW Modem: SDM660
Security patch level: 2019-07-01
Warranty Void: 0
SIM 1 status: network locked
Codename: a9y18qltexx
-----------------------------------------------------------------------------------
Connecting to server ..
Username: nrti45w
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 50 credits.
-----------------------------------------------------------------------------------
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone
Searching for a phone. Please wait...OK
Initializing...OK
Sending request...OK
Reading phone unlock codes. This can take some time, please wait...
FREEZE: 9845253705774404
NET LOCK: 4390708250229959
SUB LOCK: 0000000000000000
SP LOCK: 0000000000000000
CP LOCK: 0000000000000000
SIM LOCK: 00000000
Performed by 2.8.2.3 Software version.
-----------------------------------------------------------------------------------

16 dig no work!!!
freeze code first 8 work ok
but net lock no!!!
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Old 09-16-2019, 06:44   #2 (permalink)
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Hello.

Please make a video where You enter the codes from the list then send us we will check it.

UPD: Please, contact with us via Skype, we will check where can be the problem remotely

Last edited by Octopus box; 09-16-2019 at 08:15.
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Old 09-16-2019, 21:39   #3 (permalink)
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the customer took the phone!!!
but he said he brought it to me again im waiting.
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