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02-27-2016, 08:52
| #1 (permalink) |
| No Life Poster   Join Date: Apr 2007 Location: India
Posts: 1,998
Member: 481609 Status: Offline Sonork: 100.1659889 Thanks Meter: 367 | sm-b350e unlock failed -------------------------------------------------------------------------- Platform: Samsung Spreadtrum Selected port: COM1 Selected model: SM-B350E Selected port: USB To connect SM-B350E phone perform the following steps: 1. Disconnect phone battery. 2. Press and hold "1" button, connect USB cable. 3. Connect battery. Connecting... Phone found. Sending preloader... Preloader send successfully Sending mainloader... Mainloader send successfully Unlocking phone. This can take some time. Please wait... Unlocking phone... Reading NV section section... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-B350E_27-02-2016_12-59-14-.nv file Phone unlocking failed Performed by 2.2.1 software version ----------------------------------------------------------------------------------- Platform: Samsung Spreadtrum Selected port: COM1 Selected model: SM-B350E Selected port: USB To connect SM-B350E phone perform the following steps: 1. Disconnect phone battery. 2. Press and hold "1" button, connect USB cable. 3. Connect battery. Connecting... Phone found. Sending preloader... Preloader send successfully Sending mainloader... Mainloader send successfully Reading phone unlock codes. It can take some time, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-B350E_27-02-2016_13-00-00-.nv file Calculating codes. Please wait... Can't find NCK code! Can't find NSCK code! Can't find SPCK code! Can't find CPCK code! Can't find SIM code! Work time: 0:02:51 Performed by 2.2.1 software version -------------------------------------------------------------------------- |
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02-27-2016, 09:02
| #2 (permalink) |
| Product Supporter   Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,813
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | sHello. Software can't find unlocking signature and codes in the phone. There can be a few reasonsns of the problem - phone's security is damaged or phone has unsupported security type. Please upload "Security-SM-B350E_27-02-2016_13-00-00-.nv" backup to any file-sharing service and post here download link. We will check what causes the problem. |
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10-31-2016, 09:35
| #5 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,813
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | Please upload the following files to any file-sharing service: 1. Security backup of the phone. You can make a backup via "Read Security" operation. 2. *.log and *.logx files of performed operations. Files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder. Post here download link for these 3 files and we will check what causes the problem. |
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