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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 05-27-2017, 06:26   #1 (permalink)
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SM-G386F help


Hi I need help repair imei null
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Old 05-27-2017, 07:50   #2 (permalink)
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Hello.

Please enable USB Debugging, then read phone info from "Android/EFS manager" tab of the Software. Post here full Software log of "Read Info" operation.
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Old 05-27-2017, 08:06   #3 (permalink)
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Welcome to Octoplus/Octopus Box Samsung software version 2.5.4
-----------------------------------------------------------------------------------
To connect SM-G386T phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G386T
Reading info, please wait...
Warning: Selected model (SM-G386T) differs from the detected one
(SM-G386F)!
If you want select (SM-G386F) as (SM-G386T) model, please check
"manual select".
Performed by 2.5.4 Software version.
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Old 05-27-2017, 08:09   #4 (permalink)
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The device not supported possible solution?
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Old 05-27-2017, 08:13   #5 (permalink)
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You can try to reflash the phone with different original firmwares via Odin.
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Old 05-27-2017, 08:18   #6 (permalink)
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I did everything I tried six firmware but always the same problem Sorry my bad english
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Old 05-27-2017, 08:46   #7 (permalink)
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Unfortunately no other solution that we can suggest for this model at the moment.
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Old 05-27-2017, 08:54   #8 (permalink)
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Last question about sm-510fn for qcn but i have no reply you can check please thanks
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Old 05-27-2017, 08:58   #9 (permalink)
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We don't have QCN of SM-J510FN at the moment. You can read QCN of another, correctly working SM-J510FN, then use it for your phone.
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Old 05-27-2017, 09:08   #10 (permalink)
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Ok thanks for help Now try
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