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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 10-14-2016, 18:23   #1 (permalink)
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SM-G531H Qcn file Need Plz Any One Help


SM-G531H Qcn File Need Plz Any One Help
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The Following User Says Thank You to zulfqarali For This Useful Post:
Old 10-15-2016, 08:53   #2 (permalink)
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Hello.

SM-G531H is Spreadtrum-based phone and it doesn't have a QCN. If your device has problem with Network - try to make "Repair Network".
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Old 10-15-2016, 10:24   #3 (permalink)
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Platform: Samsung Android
Selected port: COM18
Selected model: SM-G531H
Reading info, please wait...
Detected phone model: SM-G531H
Firmware compiled date: Tue May 3 10:24:04 KST 2016
PDA version: G531HXXU0APE1
CSC version: G531HOJV0APE1
SW version: G531HXXU0APE1
Phone SN: R51G83D5PET
Android version: 5.1.1 (LMY48B)
Sales code: PAK
Country: PAKISTAN
HW platform: sc8830
HW Chip: SC7730SE
HW Modem: SC7730SE
Codename: grandprimeve3gxx
Performed by 2.3.8 Software version.
---------------------------------------------
network failed


--------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-G531H
Detected phone model: SM-G531H
Firmware compiled date: Tue May 3 10:24:04 KST 2016
PDA version: G531HXXU0APE1
CSC version: G531HOJV0APE1
SW version: G531HXXU0APE1
Phone SN: R51G83D5PET
Android version: 5.1.1 (LMY48B)
Sales code: PAK
Country: PAKISTAN
HW platform: sc8830
HW Chip: SC7730SE
HW Modem: SC7730SE
Codename: grandprimeve3gxx
Checking Root:
Phone is Rooted.
Repairing network. Please wait, this can take some time...
Unknown security, please write firmware from support
Repairing network failed.
Performed by 2.3.8 Software version.

WRITE SECURITY

Platform: Samsung Android
Selected port: COM18
Selected model: SM-G531H
Detected phone model: SM-G531H
Firmware compiled date: Tue May 3 10:24:04 KST 2016
PDA version: G531HXXU0APE1
CSC version: G531HOJV0APE1
SW version: G531HXXU0APE1
Phone SN: R51G83D5PET
Android version: 5.1.1 (LMY48B)
Sales code: PAK
Country: PAKISTAN
HW platform: sc8830
HW Chip: SC7730SE
HW Modem: SC7730SE
Codename: grandprimeve3gxx
Checking Root:
Phone is Rooted.
Writing security backup, please wait...
Phone will restart now. Please don't disconnect cable!
Security write successfully.
Performed by 2.3.8 Software version.

But same Network Problam
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Old 10-15-2016, 10:26   #4 (permalink)
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Try to perform "Repair Network" operation with test Software version from "samsung/TEST SOFTWARE" folder of the Support Area, as for SM-J320F and post here the result.
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Old 10-15-2016, 12:37   #5 (permalink)
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Repairing network failed



Code:
Welcome to Octoplus/Octopus Box Samsung software version 2.3.9
-----------------------------------------------------------------------------------
To connect SM-J320F phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-J320F
Reading info, please wait...
Warning: Selected model (SM-J320F) differs from the detected one 
(SM-G531H)!
If you want select (SM-G531H) as (SM-J320F) model, please check 
"manual select".
Performed by 2.3.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-J320F
Reading info, please wait...
Proper android device not found. Make shure that "USB debug" option 
on the device is turned on.
Performed by 2.3.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-J320F
Reading info, please wait...
Proper android device not found. Make shure that "USB debug" option 
on the device is turned on.
Performed by 2.3.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-J320F
Reading info, please wait...
Proper android device not found. Make shure that "USB debug" option 
on the device is turned on.
Performed by 2.3.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-J320F
Reading info, please wait...
Proper android device not found. Make shure that "USB debug" option 
on the device is turned on.
Performed by 2.3.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-J320F
Reading info, please wait...
Warning: Selected model (SM-J320F) differs from the detected one 
(SM-G531H)!
If you want select (SM-G531H) as (SM-J320F) model, please check 
"manual select".
Performed by 2.3.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-J320F
Detected phone model: SM-G531H
Firmware compiled date: Tue May  3 10:24:04 KST 2016
PDA version: G531HXXU0APE1
CSC version: G531HOJV0APE1
SW version: G531HXXU0APE1
Phone SN: R51G83D5PET
Android version: 5.1.1 (LMY48B)
Sales code: PAK
Country: PAKISTAN
HW platform: sc8830
HW Chip: SC7730SE
HW Modem: SC7730SE
Codename: grandprimeve3gxx
Checking Root:
Phone is Rooted.
Repairing network. Please wait, this can take some time...
Unknown security, please write firmware from support
Repairing network failed.
Performed by 2.3.9 Software version.
-----------------------------------------------------------------------------------
To connect SM-G531H phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-G531H
Reading info, please wait...
Detected phone model: SM-G531H
Firmware compiled date: Tue May  3 10:24:04 KST 2016
PDA version: G531HXXU0APE1
CSC version: G531HOJV0APE1
SW version: G531HXXU0APE1
Phone SN: R51G83D5PET
Android version: 5.1.1 (LMY48B)
Sales code: PAK
Country: PAKISTAN
HW platform: sc8830
HW Chip: SC7730SE
HW Modem: SC7730SE
Codename: grandprimeve3gxx
Performed by 2.3.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-G531H
Detected phone model: SM-G531H
Firmware compiled date: Tue May  3 10:24:04 KST 2016
PDA version: G531HXXU0APE1
CSC version: G531HOJV0APE1
SW version: G531HXXU0APE1
Phone SN: R51G83D5PET
Android version: 5.1.1 (LMY48B)
Sales code: PAK
Country: PAKISTAN
HW platform: sc8830
HW Chip: SC7730SE
HW Modem: SC7730SE
Codename: grandprimeve3gxx
Checking Root:
Phone is Rooted.
Repairing network. Please wait, this can take some time...
Unknown security, please write firmware from support
Repairing network failed.
Performed by 2.3.9 Software version.
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Old 10-15-2016, 13:09   #6 (permalink)
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Please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link. We will check what causes the problem.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
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Old 10-15-2016, 13:34   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link. We will check what causes the problem.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
All LOG Folder




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Old 10-17-2016, 08:34   #8 (permalink)
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Please read out phone Security as for SM-J320F (with enabled "Manual select" option), upload received file and post here download link.
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