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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 12-14-2017, 16:43   #1 (permalink)
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SM-G610F IMEI Repair problem [Answered]


Hi,

I am trying to repair IMEI of G610F with Octopus Samsung Tool. It is giving error. Set is on Android Nougat 7.0 but I have downgraded Modem to 6.0.1. Baseband is Unknown and this is Log.

Code:
Platform: Samsung Android
Selected port: COM15
Selected model: SM-G610FD
Detected phone model: SM-G610F
Firmware compiled date: Thu Oct 26 18:45:19 KST 2017
PDA version: G610FDDU1BQJ7
CSC version: G610FOJV1BQJ7
SW version: unknown
Phone SN: R58J5312TNV
Android version: 7.0 (NRD90M)
Sales code: XSG
Country: UAE
HW platform: exynos5
HW Chip: exynos7870
HW Modem: unknown
Security patch level: 2017-08-01
SIM 1 status: not ready
SIM 2 status: not ready
Codename: on7xeltedd
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as E:\Box Soft\Octopus\Octoplus_Samsung\BACKUP\Security-SM-G610FD-Unknown14-12-2017_20-36-46-.asec file
Connecting to modem port...
Modem port was not found!
Initializing exploit...
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Phone found.
Executing exploit...
Write IMEI failed
Performed by 2.6.2 Software version.
Can AnyBody Help me Out?

Thanks

Last edited by Octopus box; 12-14-2017 at 20:47.
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Old 12-14-2017, 20:47   #2 (permalink)
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Hello.

You have downgraded phone's firmware and as a result baseband became "Unknown" - modem part is damaged and is not working:
Quote:
SW version: unknown
Quote:
HW Modem: unknown
It it impossible to repair IMEI, if modem is not working. Try to write another firmwares and check, whether modem part is not unknown, and olny then (when modem part will be correct), try to repair IMEI.
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Old 12-16-2017, 09:57   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

You have downgraded phone's firmware and as a result baseband became "Unknown" - modem part is damaged and is not working:


It it impossible to repair IMEI, if modem is not working. Try to write another firmwares and check, whether modem part is not unknown, and olny then (when modem part will be correct), try to repair IMEI.
Actually, before downgrade, Baseband was still Unknown. I have flashed latest 3 firmwares but the problem was still the same then I downgraded modem. Can it be HW issue?
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Old 12-16-2017, 10:03   #4 (permalink)
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Here can be a few reasons of this problem - HW problem or Software problem - EFS/Security is damaged or written incorrect/unsuitable firmware.
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