SM-G730W8 Problem

[kcyyk]

After unlock only gsm can work. LTE not working can't call in and out only internet data working.

[Octopus box]

Hello.
Please post here Software log with "Unlock" operation and post here link to first NVM backup from your phone (which was read before of unlocking), we will research where is the problem.

[kcyyk]

INFO : 07/01/2014 10:26:23 PM > Platform: Samsung Android
INFO : 07/01/2014 10:26:23 PM > Selected port: COM36
INFO : 07/01/2014 10:26:23 PM > Selected model: SM-G730W8
INFO : 07/01/2014 10:26:23 PM > Mode: Normal
INFO : 07/01/2014 10:26:23 PM > Phone model: SM-G730W8
INFO : 07/01/2014 10:26:23 PM > Firmware compiled date: Aug 22 2013
INFO : 07/01/2014 10:26:23 PM > Firmware compiled time: 03:00:00
INFO : 07/01/2014 10:26:23 PM > Firmware released date: Sep 5 2013
INFO : 07/01/2014 10:26:23 PM > Firmware released time: 00:42:43
INFO : 07/01/2014 10:26:23 PM > Phone IMEI: 357749-05-071651-4
INFO : 07/01/2014 10:26:23 PM > SW version: M8930B-AAAATAZM-5.0.060120
INFO : 07/01/2014 10:26:23 PM > Unlocking phone...
INFO : 07/01/2014 10:26:23 PM > Creating NVM backup
INFO : 07/01/2014 10:27:25 PM > Reading NVM done!
INFO : 07/01/2014 10:27:26 PM > ADB server killed.
INFO : 07/01/2014 10:27:32 PM > Firmware compiled date: Thu Sep 5 00:13:36 KST 2013
INFO : 07/01/2014 10:27:33 PM > PDA version: G730W8VLUAMI2
INFO : 07/01/2014 10:27:33 PM > CSC version: G730W8OYAAMI2
INFO : 07/01/2014 10:27:34 PM > SW version: G730W8VLUAMI2
INFO : 07/01/2014 10:27:35 PM > Phone IMEI: 357749050716514
INFO : 07/01/2014 10:27:36 PM > Phone SN: R31DB12G7AA
INFO : 07/01/2014 10:27:36 PM > Android version: 4.2.2 (JDQ39)
INFO : 07/01/2014 10:27:36 PM > Cheking Root
INFO : 07/01/2014 10:27:37 PM > Reading security backup, please wait...
INFO : 07/01/2014 10:27:48 PM > Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-G730W8-357749050716514-07-01-2014_22-27-37-.asec file
INFO : 07/01/2014 10:27:48 PM > Deactivating MSL...
INFO : 07/01/2014 10:28:09 PM > MSL deactivate successfully
WARN : 07/01/2014 10:28:09 PM > Phone will restart now. Please don't disconnect cable!
INFO : 07/01/2014 10:28:39 PM > Firmware compiled date: Aug 22 2013
INFO : 07/01/2014 10:28:39 PM > Firmware compiled time: 03:00:00
INFO : 07/01/2014 10:28:39 PM > Firmware released date: Sep 5 2013
INFO : 07/01/2014 10:28:39 PM > Firmware released time: 00:42:43
WARN : 07/01/2014 10:28:39 PM > Incorrect IMEI
INFO : 07/01/2014 10:28:39 PM > SW version: M8930B-AAAATAZM-5.0.060120
INFO : 07/01/2014 10:28:39 PM > Found phone on COM36
INFO : 07/01/2014 10:28:40 PM > Repairing NVM for SM-G730W8 phone...
INFO : 07/01/2014 10:28:45 PM > Phone is successfully unlocked
WARN : 07/01/2014 10:28:45 PM > To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)
INFO : 07/01/2014 10:44:19 PM > -----------------------------------------------------------------------------------
INFO : 07/01/2014 10:44:19 PM > Platform: Samsung Android
INFO : 07/01/2014 10:44:19 PM > Selected port: COM36
INFO : 07/01/2014 10:44:19 PM > Selected model: SM-G730W8
INFO : 07/01/2014 10:44:19 PM > Mode: Normal
INFO : 07/01/2014 10:44:19 PM > Phone model: SM-G730W8
INFO : 07/01/2014 10:44:19 PM > Firmware compiled date: Aug 22 2013
INFO : 07/01/2014 10:44:19 PM > Firmware compiled time: 03:00:00
INFO : 07/01/2014 10:44:19 PM > Firmware released date: Sep 5 2013
INFO : 07/01/2014 10:44:19 PM > Firmware released time: 00:42:43
INFO : 07/01/2014 10:44:19 PM > Phone IMEI: 357749-05-071651-4
INFO : 07/01/2014 10:44:19 PM > SW version: M8930B-AAAATAZM-5.0.060120
Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\07-01-2014_22-20-43.log" closed (07/01/2014 10:44:49 PM).

[jason557]

after unlock you should fix IMEI
because the unlock process will kill the IMEI
after repaire IMEI, your phone should be fine.