SM-G800F emergency call only - GSM-Forum

layek_khan · 11-06-2014, 13:49

Platform: Samsung Android
Selected port: COM34
Selected model: SM-G800F
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-G800F
Firmware compiled date: Wed Aug 6 18:59:42 KST 2014
PDA version: G800FXXU1ANH1
CSC version: G800FO2U1ANG1
SW version: G800FXXU1ANH6
Phone IMEI: 3500----------
Phone SN: R58F810C2MP
Android version: 4.4.2 (KOT49H)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM34
Selected model: SM-G800F
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-G800F
Firmware compiled date: Wed Aug 6 18:59:42 KST 2014
PDA version: G800FXXU1ANH1
CSC version: G800FO2U1ANG1
SW version: G800FXXU1ANH6
Phone IMEI: 3500----------
Phone SN: R58F810C2MP
Android version: 4.4.2 (KOT49H)
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G800F-Unknown06-11-2014_18-22-50-.asec
file
Unlocking phone. This can take some time. Please wait...
Phone will restart now
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu
(don't disconnect the battery!)

-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM34
Selected model: SM-G800F
Detected phone model: SM-G800F
Firmware compiled date: Wed Aug 6 18:59:42 KST 2014
PDA version: G800FXXU1ANH1
CSC version: G800FO2U1ANG1
SW version: G800FXXU1ANH6
Phone IMEI: 35069---------
Phone SN: R58F810C2MP
Android version: 4.4.2 (KOT49H)
Reading EFS, please wait...
EFS read successfully.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM34
Selected model: SM-G800F
Searching for a phone. Please wait...
Phone found.
Firmware compiled date: Wed Aug 6 18:59:42 KST 2014
PDA version: G800FXXU1ANH1
CSC version: G800FO2U1ANG1
SW version: G800FXXU1ANH6
Phone IMEI: 350695--------
Phone SN: R58F810C2MP
Android version: 4.4.2 (KOT49H)

SM-G800F emergency call only help me

Octopus box · 11-06-2014, 13:57

Do the next:

1. Write back into the phone the first Security backup "Security-SM-G800F-Unknown06-11-2014_18-22-50-.asec" to return the device to previous state.
2. Close the Software.
3. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\".
4. Run the Software.
5. Take out SIM and SD cards from the phone.
6. Make Unlock again.
7. Close the Software.
8. Upload somewhere the latest created "*.log" and "*.logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" together with new Security backup file and post here the link, we will research, where can be the problem with your device.

layek_khan · 11-07-2014, 10:14

Quote:

Originally Posted by Octopus box

Do the next:

1. Write back into the phone the first Security backup "Security-SM-G800F-Unknown06-11-2014_18-22-50-.asec" to return the device to previous state.
2. Close the Software.
3. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\".
4. Run the Software.
5. Take out SIM and SD cards from the phone.
6. Make Unlock again.
7. Close the Software.
8. Upload somewhere the latest created "*.log" and "*.logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" together with new Security backup file and post here the link, we will research, where can be the problem with your device.

i try to but same problem

ralel · 11-07-2014, 11:03

Quote:

i try to but same problem

follow this procedure.

Quote:

1. Write back into the phone the first Security backup "Security-SM-G800F-Unknown06-11-2014_18-22-50-.asec" to return the device to previous state.
2. Close the Software.
3. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\".
4. Run the Software.
5. Take out SIM and SD cards from the phone.
6. Make Unlock again.
7. Close the Software.
8. Upload somewhere the latest created "*.log" and "*.logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" together with new Security backup file and post here the link, we will research, where can be the problem with your device.

then post full operation logs here.

layek_khan · 11-07-2014, 12:31

Quote:

Originally Posted by layek_khan

i try to but same problem

backup file

Security-SM-G800F-Unknown07-11-2014_15-05-30- - Download - 4shared - layek ahmed

Octopus box · 11-07-2014, 14:29

Write here, whether IMEI is correct by *#06# or it is damaged.

Also, please upload here the first Security bakcup file "Security-SM-G800F-Unknown06-11-2014_18-22-50-.asec".

layek_khan · 11-14-2014, 12:14

Please add sm-g800f imei sulotion ?
Please help me

Octopus box · 11-14-2014, 13:48

Write here, whether IMEI is correct by *#06# or it is damaged. Also, upload here the first Security bakcup file "Security-SM-G800F-Unknown06-11-2014_18-22-50-.asec", we need to research it where can be the problem with your device.

khuramhk · 04-10-2015, 12:05

hi i got same problem in 40pcs

Octopus box · 04-10-2015, 13:52

Do the next:

1. Write back into the phone the first Security backup, to return the device to initial state.
2. Close the Software.
3. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\".
4. Run the Software.
5. Take out SIM and SD cards from the phone.
6. Make Unlock again.
7. Close the Software.
8. Upload somewhere the latest created "*.log" and "*.logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" together with new Security backup file and post here the link, we will research, where can be the problem with your device.

Also, what IMEI has the phone after "Unlock" operation, is it correct?

elsamady · 11-22-2015, 21:44

Hello
i have same problem here

here is the log as u say

http://forum.gsmhosting.com/vbb/atta...1&d=1448225026

Octopus box · 11-23-2015, 10:40

Try to do the next:
1. Make a backup of phone's Cert file (perform "Read Cert" operation).
2. Try to write Cert file from the Support Area.
3. Try to find and select Network manually.

Post here result and full Software log of performed operations.

11-06-2014, 13:49	#1 (permalink)
layek_khan Freak Poster Join Date: Nov 2009 Location: Greece Posts: 239 Member: 1168412 Status: Offline Sonork: 100.1679510 Thanks Meter: 85	SM-G800F emergency call only Platform: Samsung Android Selected port: COM34 Selected model: SM-G800F Reading info, please wait... Please, press "OK" button on the phone to allow USB debugging.. Please, press "OK" button on the phone to allow USB debugging.. Detected phone model: SM-G800F Firmware compiled date: Wed Aug 6 18:59:42 KST 2014 PDA version: G800FXXU1ANH1 CSC version: G800FO2U1ANG1 SW version: G800FXXU1ANH6 Phone IMEI: 3500---------- Phone SN: R58F810C2MP Android version: 4.4.2 (KOT49H) ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM34 Selected model: SM-G800F Please, press "OK" button on the phone to allow USB debugging.. Please, press "OK" button on the phone to allow USB debugging.. Detected phone model: SM-G800F Firmware compiled date: Wed Aug 6 18:59:42 KST 2014 PDA version: G800FXXU1ANH1 CSC version: G800FO2U1ANG1 SW version: G800FXXU1ANH6 Phone IMEI: 3500---------- Phone SN: R58F810C2MP Android version: 4.4.2 (KOT49H) Checking Root: Phone is Rooted. Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-G800F-Unknown06-11-2014_18-22-50-.asec file Unlocking phone. This can take some time. Please wait... Phone will restart now Phone is successfully unlocked To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!) ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM34 Selected model: SM-G800F Detected phone model: SM-G800F Firmware compiled date: Wed Aug 6 18:59:42 KST 2014 PDA version: G800FXXU1ANH1 CSC version: G800FO2U1ANG1 SW version: G800FXXU1ANH6 Phone IMEI: 35069--------- Phone SN: R58F810C2MP Android version: 4.4.2 (KOT49H) Reading EFS, please wait... EFS read successfully. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM34 Selected model: SM-G800F Searching for a phone. Please wait... Phone found. Firmware compiled date: Wed Aug 6 18:59:42 KST 2014 PDA version: G800FXXU1ANH1 CSC version: G800FO2U1ANG1 SW version: G800FXXU1ANH6 Phone IMEI: 350695-------- Phone SN: R58F810C2MP Android version: 4.4.2 (KOT49H) SM-G800F emergency call only help me Last edited by Octopus box; 11-06-2014 at 13:58.

11-07-2014, 14:29	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Write here, whether IMEI is correct by #06# or it is damaged. Also, please upload here the first Security bakcup file "Security-SM-G800F-Unknown06-11-2014_18-22-50-.asec". Last edited by Octopus box; 11-07-2014 at 14:52.*

11-06-2014, 13:57	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Do the next: 1. Write back into the phone the first Security backup "Security-SM-G800F-Unknown06-11-2014_18-22-50-.asec" to return the device to previous state. 2. Close the Software. 3. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\". 4. Run the Software. 5. Take out SIM and SD cards from the phone. 6. Make Unlock again. 7. Close the Software. 8. Upload somewhere the latest created ".log" and ".logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" together with new Security backup file and post here the link, we will research, where can be the problem with your device.

11-14-2014, 12:14	#7 (permalink)
layek_khan Freak Poster Join Date: Nov 2009 Location: Greece Posts: 239 Member: 1168412 Status: Offline Sonork: 100.1679510 Thanks Meter: 85	Please add sm-g800f imei sulotion ? Please help me

11-14-2014, 13:48	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Write here, whether IMEI is correct by *#06# or it is damaged. Also, upload here the first Security bakcup file "Security-SM-G800F-Unknown06-11-2014_18-22-50-.asec", we need to research it where can be the problem with your device.

04-10-2015, 12:05	#9 (permalink)
khuramhk Insane Poster Join Date: Jul 2009 Location: lantau island Posts: 64 Member: 1085062 Status: Offline Thanks Meter: 6	hi i got same problem in 40pcs

04-10-2015, 13:52	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Do the next: 1. Write back into the phone the first Security backup, to return the device to initial state. 2. Close the Software. 3. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\". 4. Run the Software. 5. Take out SIM and SD cards from the phone. 6. Make Unlock again. 7. Close the Software. 8. Upload somewhere the latest created ".log" and ".logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" together with new Security backup file and post here the link, we will research, where can be the problem with your device. Also, what IMEI has the phone after "Unlock" operation, is it correct?

11-23-2015, 10:40	#12 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Try to do the next: 1. Make a backup of phone's Cert file (perform "Read Cert" operation). 2. Try to write Cert file from the Support Area. 3. Try to find and select Network manually. Post here result and full Software log of performed operations.