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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 07-17-2017, 14:49   #1 (permalink)
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SM-G925T FRP help needed.


Hi guys, a phone came into my shop last week and it's giving me a headache. I need to remove the FRP on it. It also came with a aqua screen with this message on it,'An error has occured while updating the device software. Use the Emergency recovery function in the Smart Switch PC software. Any assistance would be greatly appreciated.
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Old 07-17-2017, 14:56   #2 (permalink)
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Flash the device with Odin and then use Octoplus to remove frp.
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Old 07-17-2017, 15:04   #3 (permalink)
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Hello.

Please reflash the phone with Smart Switch, or manually, using an original firmware. After this You can reset FRP via "Reset FRP/Reactivation/EE" operation.
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Old 07-17-2017, 15:07   #4 (permalink)
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Quote:
Originally Posted by cwcast View Post
Flash the device with Odin and then use Octoplus to remove frp.
FRP is activated on the phone. When I use Odin I get this error: SW REV CHECK FAIL. DEVIC: 5 BINARY: 3
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Old 07-17-2017, 15:36   #5 (permalink)
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Hello the problem you did the firmware flash with binary 3 revision when the phone had a binary revision firmware 5 so to make it fuse again make the original firmware flash you had on the phone using smartswitch or flashing with odin then If you want to rewrite the firmware flash you need to have a firmware with binary 5 compatible revision otherwise the phone locks
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Old 07-17-2017, 16:02   #6 (permalink)
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Quote:
SW REV CHECK FAIL. DEVIC: 5 BINARY: 3
This error means that You are trying to downgrade phone firmware version. Try to reflash the phone via Smart Switch, it should automatically pick a compatible firmware for your phone.
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Old 07-17-2017, 16:18   #7 (permalink)
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Smart Switch is saying that the device is not supported.
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Old 07-17-2017, 16:49   #8 (permalink)
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If it is not supported by smartswitch you must download the original stock firmware that you had before trying to flash another firmware otherwise you root with cf autoroot the phone resumes
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Old 07-17-2017, 16:55   #9 (permalink)
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Download later version of software that will solve it.
look for this G925TUVU5FQE1

Last edited by cwcast; 07-17-2017 at 17:00.
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Old 07-19-2017, 01:13   #10 (permalink)
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The g925t should be supported by smart switch. Are you putting the device in download mode, in smart switch going to Emergency Recovery mode device initialization, entering the model number shown like this SM-G925T, search, then entering the serial number?
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