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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 09-30-2018, 04:40   #1 (permalink)
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SM-G930F Emergency [Answered]


Hello people how are you? I tell you recently that I have my box Octoplus, and I do not know much, I read and read but something is going badly for me, it's the first time I ask.
I have a Samsung S7 with the IMEI denied. I had it on Android 8.0 and I downloaded it to 7.0. According to I read to get a signal I have to demote the modem but I do not know how and I want to get rid of doubts to know how to find the one that is compatible or some things to consider before trying.
It is rooted.

Thank you very much for your answers.

PD: Sry for my bad english.

Last edited by Octopus box; 09-30-2018 at 09:47.
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Old 09-30-2018, 05:14   #2 (permalink)
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Here a log

Plataforma: Samsung Android
Puerto seleccionado: COM10
Modelo seleccionado: SM-G930FD
Operation: Read info
Lectura de informacion, por favor, espere...
Modelo del telefono detectado: SM-G930F
Fecha de creacion del firmware: Tue Apr 17 09:46:30 KST 2018
Version PDA: G930FXXS2DRDI
Version CSC: G930FITV2DRB5
Version de software: G930FXXU2DRB6
Numero de serie de telefono: R38JC02T7NM
Android version: 7.0 (NRD90M)
Sales code: ITV
Country: ITALY
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2018-04-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: heroltexx
Realizado con ayuda de 2.7.2 version de software
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Old 09-30-2018, 09:46   #3 (permalink)
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Hello.

What exactly the problem is with your devcie? Is it locked or network is not available? Please describe the problem in more details.
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Old 10-01-2018, 04:10   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

What exactly the problem is with your devcie? Is it locked or network is not available? Please describe the problem in more details.
Hi Sir thx for answer, this is imei reported, im from Argentina i try to downgrade Android to 6.0 but is binary 2 and i dont find any firmware for this
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Old 10-01-2018, 07:39   #5 (permalink)
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All firmware, which we have at the moment You can find on the Support Area. To go into the Support Area, just press "Go to Support" button at "Support & Options" tab in Software. Also You can use built-in "Files downloader" at "Support & Options" tab.
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Old 10-01-2018, 09:17   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
All firmware, which we have at the moment You can find on the Support Area. To go into the Support Area, just press "Go to Support" button at "Support & Options" tab in Software. Also You can use built-in "Files downloader" at "Support & Options" tab.
But when i try to flash it give me error binary and bootloader exception
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Old 10-01-2018, 10:01   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
All firmware, which we have at the moment You can find on the Support Area. To go into the Support Area, just press "Go to Support" button at "Support & Options" tab in Software. Also You can use built-in "Files downloader" at "Support & Options" tab.
My correct question is: how can downgrade from oreo to marshmallow when i got error binary?
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Old 10-01-2018, 10:19   #8 (permalink)
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Unfortunately, not possible to downgrade firmware.
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