SM-G950U "Read Codes" problem [Answered] - GSM-Forum

MFKilla · 06-06-2018, 23:19

Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\06-06-2018_23-20-56.log" created (06.06.2018 23:21:03).
INFO : 06.06.2018 23:21:22 > Set up system language Russian (file: Russian.ini)
INFO : 06.06.2018 23:21:22 > Welcome to Octoplus Box Samsung software version 2.6.9 (Lite)
INFO : 06.06.2018 23:21:58 > -----------------------------------------------------------------------------------
INFO : 06.06.2018 23:21:58 > Platform: Samsung Android
INFO : 06.06.2018 23:21:58 > Selected port: COM12
INFO : 06.06.2018 23:21:58 > Selected model: SM-G950U
INFO : 06.06.2018 23:21:59 > Phone was not found on the selected port!
INFO : 06.06.2018 23:21:59 > Searching for USB diagnostic port...
INFO : 06.06.2018 23:21:59 > Connecting to phone on COM12
WARN : 06.06.2018 23:22:00 > Phone connection failed
WARN : 06.06.2018 23:22:00 > No diagnostic ports found!
INFO : 06.06.2018 23:22:00 > Performed by 2.6.9 (Lite) Software version.
INFO : 06.06.2018 23:22:16 > -----------------------------------------------------------------------------------
INFO : 06.06.2018 23:22:18 > Platform: Samsung Android
INFO : 06.06.2018 23:22:18 > Selected port: COM12
INFO : 06.06.2018 23:22:18 > Selected model: SM-G950U
INFO : 06.06.2018 23:22:18 > Operation: Read Codes
ERROR : 06.06.2018 23:22:18 > Proper android device not found. Make shure that "USB debug" option on the device is turned on.
ERROR : 06.06.2018 23:22:18 > Read codes failed
INFO : 06.06.2018 23:22:18 > Performed by 2.6.9 (Lite) Software version.
INFO : 06.06.2018 23:23:55 > -----------------------------------------------------------------------------------
INFO : 06.06.2018 23:23:57 > Platform: Samsung Android
INFO : 06.06.2018 23:23:57 > Selected port: COM12
INFO : 06.06.2018 23:23:57 > Selected model: SM-G950U
INFO : 06.06.2018 23:23:57 > Operation: Read Codes
WARN : 06.06.2018 23:23:58 > Please, press "OK" button on the phone to allow USB debugging.
INFO : 06.06.2018 23:24:09 > Detected phone model: SM-G950U
INFO : 06.06.2018 23:24:09 > Firmware compiled date: Tue Dec 5 17:06:40 KST 2017
INFO : 06.06.2018 23:24:09 > PDA version: G950USQS2BQL1
INFO : 06.06.2018 23:24:09 > CSC version: G950UOYN2BQL1
INFO : 06.06.2018 23:24:09 > SW version: G950USQU2BQK5
INFO : 06.06.2018 23:24:14 > Phone SN: R38J30FJGQB
INFO : 06.06.2018 23:24:14 > Android version: 7.0 (NRD90M)
INFO : 06.06.2018 23:24:14 > Sales code: ATT
INFO : 06.06.2018 23:24:14 > Country: USA
INFO : 06.06.2018 23:24:14 > HW platform: msm8998
INFO : 06.06.2018 23:24:14 > HW Chip: MSM8998
INFO : 06.06.2018 23:24:14 > HW Modem: MSM8998
INFO : 06.06.2018 23:24:14 > Security patch level: 2017-12-01
INFO : 06.06.2018 23:24:14 > SIM 1 status: absent
INFO : 06.06.2018 23:24:14 > Codename: dreamqltesq
INFO : 06.06.2018 23:24:14 > Searching for USB diagnostic port...
INFO : 06.06.2018 23:24:14 > Reading info...
WARN : 06.06.2018 23:24:14 > Phone was not found on the selected port!
ERROR : 06.06.2018 23:24:14 > No diagnostic ports found!
WARN : 06.06.2018 23:24:14 > Type *#0808# and select "DM+ACM+ADB"!
ERROR : 06.06.2018 23:24:14 > Read codes failed
INFO : 06.06.2018 23:24:15 > Performed by 2.6.9 (Lite) Software version.
INFO : 06.06.2018 23:24:56 > -----------------------------------------------------------------------------------
INFO : 06.06.2018 23:24:56 > Connecting to server...
INFO : 06.06.2018 23:24:57 > Username: mfkilla13
INFO : 06.06.2018 23:24:57 > Authorizing...
INFO : 06.06.2018 23:24:57 > Checking balance...
WARN : 06.06.2018 23:24:57 > Your balance: 101 credits.
INFO : 06.06.2018 23:24:57 > Performed by 2.6.9 (Lite) Software version.
INFO : 06.06.2018 23:25:04 > -----------------------------------------------------------------------------------
INFO : 06.06.2018 23:25:05 > Platform: Samsung Android
INFO : 06.06.2018 23:25:05 > Selected port: COM12
INFO : 06.06.2018 23:25:05 > Selected model: SM-G950U
INFO : 06.06.2018 23:25:05 > Operation: Read Codes
ERROR : 06.06.2018 23:25:05 > Proper android device not found. Make shure that "USB debug" option on the device is turned on.
ERROR : 06.06.2018 23:25:05 > Read codes failed
INFO : 06.06.2018 23:25:05 > Performed by 2.6.9 (Lite) Software version.
INFO : 06.06.2018 23:26:01 > -----------------------------------------------------------------------------------
INFO : 06.06.2018 23:26:02 > Platform: Samsung Android
INFO : 06.06.2018 23:26:02 > Selected port: COM12
INFO : 06.06.2018 23:26:02 > Selected model: SM-G950U
INFO : 06.06.2018 23:26:02 > Operation: Read Codes
INFO : 06.06.2018 23:26:03 > Detected phone model: SM-G950U
INFO : 06.06.2018 23:26:03 > Firmware compiled date: Tue Dec 5 17:06:40 KST 2017
INFO : 06.06.2018 23:26:03 > PDA version: G950USQS2BQL1
INFO : 06.06.2018 23:26:03 > CSC version: G950UOYN2BQL1
INFO : 06.06.2018 23:26:03 > SW version: G950USQU2BQK5
INFO : 06.06.2018 23:26:04 > Phone SN: R38J30FJGQB
INFO : 06.06.2018 23:26:04 > Android version: 7.0 (NRD90M)
INFO : 06.06.2018 23:26:04 > Sales code: ATT
INFO : 06.06.2018 23:26:04 > Country: USA
INFO : 06.06.2018 23:26:04 > HW platform: msm8998
INFO : 06.06.2018 23:26:04 > HW Chip: MSM8998
INFO : 06.06.2018 23:26:04 > HW Modem: MSM8998
INFO : 06.06.2018 23:26:04 > Security patch level: 2017-12-01
INFO : 06.06.2018 23:26:04 > SIM 1 status: absent
INFO : 06.06.2018 23:26:04 > Codename: dreamqltesq
INFO : 06.06.2018 23:26:04 > Searching for USB diagnostic port...
INFO : 06.06.2018 23:26:04 > Reading info...
INFO : 06.06.2018 23:26:04 > Mode: Normal
INFO : 06.06.2018 23:26:04 > Firmware compiled date: Oct 31 2017
INFO : 06.06.2018 23:26:04 > Firmware compiled time: 06:00:00
INFO : 06.06.2018 23:26:04 > Firmware released date: Nov 10 2017
INFO : 06.06.2018 23:26:04 > Firmware released time: 18:13:06
INFO : 06.06.2018 23:26:04 > SW Version: MPSS.AT.2.0.c5-00539-8998_GEN_PACK-1.120304.1.123007.1
INFO : 06.06.2018 23:26:04 > Reading data...
ERROR : 06.06.2018 23:26:33 > Codes not found!
ERROR : 06.06.2018 23:26:33 > Read codes failed
INFO : 06.06.2018 23:26:39 > Performed by 2.6.9 (Lite) Software version.
INFO : 06.06.2018 23:26:59 > -----------------------------------------------------------------------------------
INFO : 06.06.2018 23:27:00 > Platform: Samsung Android
INFO : 06.06.2018 23:27:00 > Selected port: COM12
INFO : 06.06.2018 23:27:00 > Selected model: SM-G950U
INFO : 06.06.2018 23:27:00 > Operation: Read Codes
INFO : 06.06.2018 23:27:01 > Detected phone model: SM-G950U
INFO : 06.06.2018 23:27:01 > Firmware compiled date: Tue Dec 5 17:06:40 KST 2017
INFO : 06.06.2018 23:27:01 > PDA version: G950USQS2BQL1
INFO : 06.06.2018 23:27:01 > CSC version: G950UOYN2BQL1
INFO : 06.06.2018 23:27:01 > SW version: G950USQU2BQK5
INFO : 06.06.2018 23:27:02 > Phone SN: R38J30FJGQB
INFO : 06.06.2018 23:27:02 > Android version: 7.0 (NRD90M)
INFO : 06.06.2018 23:27:02 > Sales code: ATT
INFO : 06.06.2018 23:27:02 > Country: USA
INFO : 06.06.2018 23:27:02 > HW platform: msm8998
INFO : 06.06.2018 23:27:02 > HW Chip: MSM8998
INFO : 06.06.2018 23:27:02 > HW Modem: MSM8998
INFO : 06.06.2018 23:27:02 > Security patch level: 2017-12-01
INFO : 06.06.2018 23:27:02 > SIM 1 status: absent
INFO : 06.06.2018 23:27:02 > Codename: dreamqltesq
INFO : 06.06.2018 23:27:02 > Searching for USB diagnostic port...
INFO : 06.06.2018 23:27:02 > Reading info...
INFO : 06.06.2018 23:27:02 > Mode: Normal
INFO : 06.06.2018 23:27:02 > Firmware compiled date: Oct 31 2017
INFO : 06.06.2018 23:27:02 > Firmware compiled time: 06:00:00
INFO : 06.06.2018 23:27:02 > Firmware released date: Nov 10 2017
INFO : 06.06.2018 23:27:02 > Firmware released time: 18:13:06
INFO : 06.06.2018 23:27:02 > SW Version: MPSS.AT.2.0.c5-00539-8998_GEN_PACK-1.120304.1.123007.1
INFO : 06.06.2018 23:27:02 > Reading data...
ERROR : 06.06.2018 23:27:31 > Codes not found!
ERROR : 06.06.2018 23:27:31 > Read codes failed
INFO : 06.06.2018 23:27:37 > Performed by 2.6.9 (Lite) Software version.
INFO : 06.06.2018 23:28:53 > -----------------------------------------------------------------------------------
INFO : 06.06.2018 23:28:54 > Platform: Samsung Android
INFO : 06.06.2018 23:28:54 > Selected port: COM12
INFO : 06.06.2018 23:28:54 > Selected model: SM-G950U
INFO : 06.06.2018 23:28:54 > Operation: Read Codes
INFO : 06.06.2018 23:28:56 > Detected phone model: SM-G950U
INFO : 06.06.2018 23:28:56 > Firmware compiled date: Tue Dec 5 17:06:40 KST 2017
INFO : 06.06.2018 23:28:56 > PDA version: G950USQS2BQL1
INFO : 06.06.2018 23:28:56 > CSC version: G950UOYN2BQL1
INFO : 06.06.2018 23:28:56 > SW version: G950USQU2BQK5
INFO : 06.06.2018 23:28:56 > Phone SN: R38J30FJGQB
INFO : 06.06.2018 23:28:56 > Android version: 7.0 (NRD90M)
INFO : 06.06.2018 23:28:56 > Sales code: ATT
INFO : 06.06.2018 23:28:56 > Country: USA
INFO : 06.06.2018 23:28:56 > HW platform: msm8998
INFO : 06.06.2018 23:28:56 > HW Chip: MSM8998
INFO : 06.06.2018 23:28:56 > HW Modem: MSM8998
INFO : 06.06.2018 23:28:56 > Security patch level: 2017-12-01
INFO : 06.06.2018 23:28:56 > SIM 1 status: absent
INFO : 06.06.2018 23:28:56 > Codename: dreamqltesq
INFO : 06.06.2018 23:28:57 > Searching for USB diagnostic port...
INFO : 06.06.2018 23:28:57 > Reading info...
INFO : 06.06.2018 23:28:57 > Mode: Normal
INFO : 06.06.2018 23:28:57 > Firmware compiled date: Oct 31 2017
INFO : 06.06.2018 23:28:57 > Firmware compiled time: 06:00:00
INFO : 06.06.2018 23:28:57 > Firmware released date: Nov 10 2017
INFO : 06.06.2018 23:28:57 > Firmware released time: 18:13:06
INFO : 06.06.2018 23:28:57 > SW Version: MPSS.AT.2.0.c5-00539-8998_GEN_PACK-1.120304.1.123007.1
INFO : 06.06.2018 23:28:57 > Reading data...
ERROR : 06.06.2018 23:29:15 > Codes not found!
ERROR : 06.06.2018 23:29:15 > Read codes failed
INFO : 06.06.2018 23:29:16 > Performed by 2.6.9 (Lite) Software version.

Octopus box · 06-07-2018, 05:04

Hello.

At first try to do Factory/Hard Reset and repeat "Read Codes" operation again. Also try to install previous (v.2.6.8.2) Software version and perform "Read Codes" operation. If codes will be still not found, write latest firmware version and repeat the operation again. Post here the result.

06-06-2018, 23:19	#1 (permalink)
MFKilla Freak Poster Join Date: Dec 2016 Posts: 142 Member: 2666708 Status: Offline Thanks Meter: 62	SM-G950U "Read Codes" problem [Answered] Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\06-06-2018_23-20-56.log" created (06.06.2018 23:21:03). INFO : 06.06.2018 23:21:22 > Set up system language Russian (file: Russian.ini) INFO : 06.06.2018 23:21:22 > Welcome to Octoplus Box Samsung software version 2.6.9 (Lite) INFO : 06.06.2018 23:21:58 > ----------------------------------------------------------------------------------- INFO : 06.06.2018 23:21:58 > Platform: Samsung Android INFO : 06.06.2018 23:21:58 > Selected port: COM12 INFO : 06.06.2018 23:21:58 > Selected model: SM-G950U INFO : 06.06.2018 23:21:59 > Phone was not found on the selected port! INFO : 06.06.2018 23:21:59 > Searching for USB diagnostic port... INFO : 06.06.2018 23:21:59 > Connecting to phone on COM12 WARN : 06.06.2018 23:22:00 > Phone connection failed WARN : 06.06.2018 23:22:00 > No diagnostic ports found! INFO : 06.06.2018 23:22:00 > Performed by 2.6.9 (Lite) Software version. INFO : 06.06.2018 23:22:16 > ----------------------------------------------------------------------------------- INFO : 06.06.2018 23:22:18 > Platform: Samsung Android INFO : 06.06.2018 23:22:18 > Selected port: COM12 INFO : 06.06.2018 23:22:18 > Selected model: SM-G950U INFO : 06.06.2018 23:22:18 > Operation: Read Codes ERROR : 06.06.2018 23:22:18 > Proper android device not found. Make shure that "USB debug" option on the device is turned on. ERROR : 06.06.2018 23:22:18 > Read codes failed INFO : 06.06.2018 23:22:18 > Performed by 2.6.9 (Lite) Software version. INFO : 06.06.2018 23:23:55 > ----------------------------------------------------------------------------------- INFO : 06.06.2018 23:23:57 > Platform: Samsung Android INFO : 06.06.2018 23:23:57 > Selected port: COM12 INFO : 06.06.2018 23:23:57 > Selected model: SM-G950U INFO : 06.06.2018 23:23:57 > Operation: Read Codes WARN : 06.06.2018 23:23:58 > Please, press "OK" button on the phone to allow USB debugging. INFO : 06.06.2018 23:24:09 > Detected phone model: SM-G950U INFO : 06.06.2018 23:24:09 > Firmware compiled date: Tue Dec 5 17:06:40 KST 2017 INFO : 06.06.2018 23:24:09 > PDA version: G950USQS2BQL1 INFO : 06.06.2018 23:24:09 > CSC version: G950UOYN2BQL1 INFO : 06.06.2018 23:24:09 > SW version: G950USQU2BQK5 INFO : 06.06.2018 23:24:14 > Phone SN: R38J30FJGQB INFO : 06.06.2018 23:24:14 > Android version: 7.0 (NRD90M) INFO : 06.06.2018 23:24:14 > Sales code: ATT INFO : 06.06.2018 23:24:14 > Country: USA INFO : 06.06.2018 23:24:14 > HW platform: msm8998 INFO : 06.06.2018 23:24:14 > HW Chip: MSM8998 INFO : 06.06.2018 23:24:14 > HW Modem: MSM8998 INFO : 06.06.2018 23:24:14 > Security patch level: 2017-12-01 INFO : 06.06.2018 23:24:14 > SIM 1 status: absent INFO : 06.06.2018 23:24:14 > Codename: dreamqltesq INFO : 06.06.2018 23:24:14 > Searching for USB diagnostic port... INFO : 06.06.2018 23:24:14 > Reading info... WARN : 06.06.2018 23:24:14 > Phone was not found on the selected port! ERROR : 06.06.2018 23:24:14 > No diagnostic ports found! WARN : 06.06.2018 23:24:14 > Type #0808# and select "DM+ACM+ADB"! ERROR : 06.06.2018 23:24:14 > Read codes failed INFO : 06.06.2018 23:24:15 > Performed by 2.6.9 (Lite) Software version. INFO : 06.06.2018 23:24:56 > ----------------------------------------------------------------------------------- INFO : 06.06.2018 23:24:56 > Connecting to server... INFO : 06.06.2018 23:24:57 > Username: mfkilla13 INFO : 06.06.2018 23:24:57 > Authorizing... INFO : 06.06.2018 23:24:57 > Checking balance... WARN : 06.06.2018 23:24:57 > Your balance: 101 credits. INFO : 06.06.2018 23:24:57 > Performed by 2.6.9 (Lite) Software version. INFO : 06.06.2018 23:25:04 > ----------------------------------------------------------------------------------- INFO : 06.06.2018 23:25:05 > Platform: Samsung Android INFO : 06.06.2018 23:25:05 > Selected port: COM12 INFO : 06.06.2018 23:25:05 > Selected model: SM-G950U INFO : 06.06.2018 23:25:05 > Operation: Read Codes ERROR : 06.06.2018 23:25:05 > Proper android device not found. Make shure that "USB debug" option on the device is turned on. ERROR : 06.06.2018 23:25:05 > Read codes failed INFO : 06.06.2018 23:25:05 > Performed by 2.6.9 (Lite) Software version. INFO : 06.06.2018 23:26:01 > ----------------------------------------------------------------------------------- INFO : 06.06.2018 23:26:02 > Platform: Samsung Android INFO : 06.06.2018 23:26:02 > Selected port: COM12 INFO : 06.06.2018 23:26:02 > Selected model: SM-G950U INFO : 06.06.2018 23:26:02 > Operation: Read Codes INFO : 06.06.2018 23:26:03 > Detected phone model: SM-G950U INFO : 06.06.2018 23:26:03 > Firmware compiled date: Tue Dec 5 17:06:40 KST 2017 INFO : 06.06.2018 23:26:03 > PDA version: G950USQS2BQL1 INFO : 06.06.2018 23:26:03 > CSC version: G950UOYN2BQL1 INFO : 06.06.2018 23:26:03 > SW version: G950USQU2BQK5 INFO : 06.06.2018 23:26:04 > Phone SN: R38J30FJGQB INFO : 06.06.2018 23:26:04 > Android version: 7.0 (NRD90M) INFO : 06.06.2018 23:26:04 > Sales code: ATT INFO : 06.06.2018 23:26:04 > Country: USA INFO : 06.06.2018 23:26:04 > HW platform: msm8998 INFO : 06.06.2018 23:26:04 > HW Chip: MSM8998 INFO : 06.06.2018 23:26:04 > HW Modem: MSM8998 INFO : 06.06.2018 23:26:04 > Security patch level: 2017-12-01 INFO : 06.06.2018 23:26:04 > SIM 1 status: absent INFO : 06.06.2018 23:26:04 > Codename: dreamqltesq INFO : 06.06.2018 23:26:04 > Searching for USB diagnostic port... INFO : 06.06.2018 23:26:04 > Reading info... INFO : 06.06.2018 23:26:04 > Mode: Normal INFO : 06.06.2018 23:26:04 > Firmware compiled date: Oct 31 2017 INFO : 06.06.2018 23:26:04 > Firmware compiled time: 06:00:00 INFO : 06.06.2018 23:26:04 > Firmware released date: Nov 10 2017 INFO : 06.06.2018 23:26:04 > Firmware released time: 18:13:06 INFO : 06.06.2018 23:26:04 > SW Version: MPSS.AT.2.0.c5-00539-8998_GEN_PACK-1.120304.1.123007.1 INFO : 06.06.2018 23:26:04 > Reading data... ERROR : 06.06.2018 23:26:33 > Codes not found! ERROR : 06.06.2018 23:26:33 > Read codes failed INFO : 06.06.2018 23:26:39 > Performed by 2.6.9 (Lite) Software version. INFO : 06.06.2018 23:26:59 > ----------------------------------------------------------------------------------- INFO : 06.06.2018 23:27:00 > Platform: Samsung Android INFO : 06.06.2018 23:27:00 > Selected port: COM12 INFO : 06.06.2018 23:27:00 > Selected model: SM-G950U INFO : 06.06.2018 23:27:00 > Operation: Read Codes INFO : 06.06.2018 23:27:01 > Detected phone model: SM-G950U INFO : 06.06.2018 23:27:01 > Firmware compiled date: Tue Dec 5 17:06:40 KST 2017 INFO : 06.06.2018 23:27:01 > PDA version: G950USQS2BQL1 INFO : 06.06.2018 23:27:01 > CSC version: G950UOYN2BQL1 INFO : 06.06.2018 23:27:01 > SW version: G950USQU2BQK5 INFO : 06.06.2018 23:27:02 > Phone SN: R38J30FJGQB INFO : 06.06.2018 23:27:02 > Android version: 7.0 (NRD90M) INFO : 06.06.2018 23:27:02 > Sales code: ATT INFO : 06.06.2018 23:27:02 > Country: USA INFO : 06.06.2018 23:27:02 > HW platform: msm8998 INFO : 06.06.2018 23:27:02 > HW Chip: MSM8998 INFO : 06.06.2018 23:27:02 > HW Modem: MSM8998 INFO : 06.06.2018 23:27:02 > Security patch level: 2017-12-01 INFO : 06.06.2018 23:27:02 > SIM 1 status: absent INFO : 06.06.2018 23:27:02 > Codename: dreamqltesq INFO : 06.06.2018 23:27:02 > Searching for USB diagnostic port... INFO : 06.06.2018 23:27:02 > Reading info... INFO : 06.06.2018 23:27:02 > Mode: Normal INFO : 06.06.2018 23:27:02 > Firmware compiled date: Oct 31 2017 INFO : 06.06.2018 23:27:02 > Firmware compiled time: 06:00:00 INFO : 06.06.2018 23:27:02 > Firmware released date: Nov 10 2017 INFO : 06.06.2018 23:27:02 > Firmware released time: 18:13:06 INFO : 06.06.2018 23:27:02 > SW Version: MPSS.AT.2.0.c5-00539-8998_GEN_PACK-1.120304.1.123007.1 INFO : 06.06.2018 23:27:02 > Reading data... ERROR : 06.06.2018 23:27:31 > Codes not found! ERROR : 06.06.2018 23:27:31 > Read codes failed INFO : 06.06.2018 23:27:37 > Performed by 2.6.9 (Lite) Software version. INFO : 06.06.2018 23:28:53 > ----------------------------------------------------------------------------------- INFO : 06.06.2018 23:28:54 > Platform: Samsung Android INFO : 06.06.2018 23:28:54 > Selected port: COM12 INFO : 06.06.2018 23:28:54 > Selected model: SM-G950U INFO : 06.06.2018 23:28:54 > Operation: Read Codes INFO : 06.06.2018 23:28:56 > Detected phone model: SM-G950U INFO : 06.06.2018 23:28:56 > Firmware compiled date: Tue Dec 5 17:06:40 KST 2017 INFO : 06.06.2018 23:28:56 > PDA version: G950USQS2BQL1 INFO : 06.06.2018 23:28:56 > CSC version: G950UOYN2BQL1 INFO : 06.06.2018 23:28:56 > SW version: G950USQU2BQK5 INFO : 06.06.2018 23:28:56 > Phone SN: R38J30FJGQB INFO : 06.06.2018 23:28:56 > Android version: 7.0 (NRD90M) INFO : 06.06.2018 23:28:56 > Sales code: ATT INFO : 06.06.2018 23:28:56 > Country: USA INFO : 06.06.2018 23:28:56 > HW platform: msm8998 INFO : 06.06.2018 23:28:56 > HW Chip: MSM8998 INFO : 06.06.2018 23:28:56 > HW Modem: MSM8998 INFO : 06.06.2018 23:28:56 > Security patch level: 2017-12-01 INFO : 06.06.2018 23:28:56 > SIM 1 status: absent INFO : 06.06.2018 23:28:56 > Codename: dreamqltesq INFO : 06.06.2018 23:28:57 > Searching for USB diagnostic port... INFO : 06.06.2018 23:28:57 > Reading info... INFO : 06.06.2018 23:28:57 > Mode: Normal INFO : 06.06.2018 23:28:57 > Firmware compiled date: Oct 31 2017 INFO : 06.06.2018 23:28:57 > Firmware compiled time: 06:00:00 INFO : 06.06.2018 23:28:57 > Firmware released date: Nov 10 2017 INFO : 06.06.2018 23:28:57 > Firmware released time: 18:13:06 INFO : 06.06.2018 23:28:57 > SW Version: MPSS.AT.2.0.c5-00539-8998_GEN_PACK-1.120304.1.123007.1 INFO : 06.06.2018 23:28:57 > Reading data... ERROR : 06.06.2018 23:29:15 > Codes not found! ERROR : 06.06.2018 23:29:15 > Read codes failed INFO : 06.06.2018 23:29:16 > Performed by 2.6.9 (Lite) Software version. Last edited by Octopus box; 06-07-2018 at 05:04.*

06-07-2018, 05:04	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. At first try to do Factory/Hard Reset and repeat "Read Codes" operation again. Also try to install previous (v.2.6.8.2) Software version and perform "Read Codes" operation. If codes will be still not found, write latest firmware version and repeat the operation again. Post here the result.