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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 12-03-2019, 13:13   #1 (permalink)
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SM-J260F Read codes fail [Answered]


Hi there I had trouble reading SM-J260F read codes 100 cridit removed octoplus support please help
Quote:
Platform: Samsung Android
Selected port: COM3
Selected model: SM-J260F
Operation: Read Codes - Diag ADB - Server
Detected phone model: SM-J260F
Firmware compiled date: Thu Apr 4 20:51:03 KST 2019
PDA version: J260FXXS2ASD1
CSC version: J260FOJM2ASD1
SW version: J260FXXU2ASD1
Phone SN: RZ8M630CK0F
Android version: 8.1.0 (M1AJB)
Sales code: KSA
Country: KSA
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2019-04-01
Warranty Void: 0
SIM 1 status: network locked
SIM 2 status: absent
Codename: j2coreltecis
Searching for USB diagnostic port...OK
Connecting...OK
-----------------------------------------------------------------------------------
Connecting to server ..
Username: azamxon_gsm
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Checking operation...OK
Your balance: 105 credits.
-----------------------------------------------------------------------------------
Initializing...OK
Security checking...OK
Reading data from phone...OK
Reading codes...failed
Read codes failed
Performed by 2.8.3 Software version.
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Old 12-03-2019, 13:58   #2 (permalink)
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Quote:
Performed by 2.8.3 Software version.
Hello.

Looks like You've troubls with updating Software! You should download and install the latest Software version after repeat operation again
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Old 12-04-2019, 07:50   #3 (permalink)
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Hello.

Please repeat Read codes operation once again with latest software version, we added you one more attempt.
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Old 12-04-2019, 08:15   #4 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Please repeat Read codes operation once again with latest software version, we added you one more attempt.
Thanks octoplus support
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