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01-08-2019, 22:55 | #1 (permalink) |
Freak Poster Join Date: Jul 2018 Location: Your sister´s room
Posts: 141
Member: 2854680 Status: Offline Thanks Meter: 63 | SM-J327A (bit 2, Android 8) "Read codes" problem [Answered] Platform: Samsung Android Selected port: COM155 Selected model: SM-J327A Operation: Read info Reading info, please wait... Please, press "OK" button on the phone to allow USB debugging. Detected phone model: SM-J327A Firmware compiled date: Fri Sep 7 23:17:09 KST 2018 PDA version: J327AUCU2BRI3 CSC version: J327AATT2BRI3 SW version: J327AUCU2BRI3 Phone SN: R28J90WXYPW Android version: 8.1.0 (M1AJQ) Sales code: ATT Country: USA HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2018-09-01 Warranty Void: 0 SIM 1 status: absent Codename: j3popelteuc Performed by 2.7.7 Software version. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM155 Selected model: SM-J327A Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Detected phone model: SM-J327A Firmware compiled date: Fri Sep 7 23:17:09 KST 2018 PDA version: J327AUCU2BRI3 CSC version: J327AATT2BRI3 SW version: J327AUCU2BRI3 Phone SN: R28J90WXYPW Android version: 8.1.0 (M1AJQ) Sales code: ATT Country: USA HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2018-09-01 Warranty Void: 0 SIM 1 status: absent Codename: j3popelteuc ----------------------------------------------------------------------------------- Connecting to server .. Username: tfo3kbs Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 58 credits. ----------------------------------------------------------------------------------- Rebooting phone Searching for a phone. Please wait...OK Rebooting phone Searching for a phone. Please wait...OK Rebooting phone in Upload Mode... Searching for a phone. Please wait... Last edited by Octopus box; 01-09-2019 at 05:57. |
01-09-2019, 05:56 | #2 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,702
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,389 | Hello. What device appear in Windows Device Manager when the phone goes into Upload Mode? Also please install the latest Software version 2.7.7.1 (https://octoplusbox.com/en/download/software/), do Factory data reset and repeat "Read Codes" operation and post here the result. |
05-14-2019, 08:47 | #3 (permalink) |
Freak Poster Join Date: Sep 2007 Location: Jamaica ,manchester
Posts: 133
Member: 588329 Status: Offline Thanks Meter: 17 | Welcome to Octoplus Box Samsung software version 2.8.0 ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM664 Selected model: SM-J327A Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Can't kill external ADB references. Please, close all programs that use ADB server. Detected phone model: SM-J327A Firmware compiled date: Tue Jan 9 18:45:37 KST 2018 PDA version: J327AUCS2ARA1 CSC version: J327AATT2ARA1 SW version: J327AUCS2ARA1 Phone SN: R28K12XB53R Android version: 7.0 (NRD90M) Sales code: ATT Country: USA HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2018-01-01 Warranty Void: 0 SIM 1 status: absent Codename: j3popelteuc ----------------------------------------------------------------------------------- Connecting to server .. Username: Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: credits. ----------------------------------------------------------------------------------- Rebooting phone Searching for a phone. Please wait... Can't kill external ADB references. Please, close all programs that use ADB server. Can't kill external ADB references. Please, close all programs that use ADB server.OK Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data... Dump error (0x00000002) Read codes failed Performed by 2.8.0 Software version. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM667 Selected model: SM-J327A Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Can't kill external ADB references. Please, close all programs that use ADB server. Detected phone model: SM-J327A Firmware compiled date: Tue Jan 9 18:45:37 KST 2018 PDA version: J327AUCS2ARA1 CSC version: J327AATT2ARA1 SW version: J327AUCS2ARA1 Phone SN: R28K12XB53R Android version: 7.0 (NRD90M) Sales code: ATT Country: USA HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2018-01-01 Warranty Void: 0 SIM 1 status: absent Codename: j3popelteuc ----------------------------------------------------------------------------------- Connecting to server .. Username: Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: credits. ----------------------------------------------------------------------------------- Rebooting phone Searching for a phone. Please wait... Can't kill external ADB references. Please, close all programs that use ADB server.OK Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data... Dump error (0x00000002) Read codes failed Performed by 2.8.0 Software version. plz advise!!!!! |
05-14-2019, 09:56 | #4 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,702
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,389 | Hello. Please, try to install correct drivers, check Software manual attentive, link are there, after repeat Read Codes operation again |
05-25-2019, 09:40 | #5 (permalink) |
Freak Poster Join Date: Sep 2007 Location: Jamaica ,manchester
Posts: 133
Member: 588329 Status: Offline Thanks Meter: 17 | ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM667 Selected model: SM-J327A Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Can't kill external ADB references. Please, close all programs that use ADB server. Detected phone model: SM-J327A Firmware compiled date: Tue Jan 9 18:45:37 KST 2018 PDA version: J327AUCS2ARA1 CSC version: J327AATT2ARA1 SW version: J327AUCU2ARA1 Phone SN: R28K12XB53R Android version: 7.0 (NRD90M) Sales code: ATT Country: USA HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2018-01-01 Warranty Void: 0 SIM 1 status: absent Codename: j3popelteuc ----------------------------------------------------------------------------------- Connecting to server .. Username: Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: credits. ----------------------------------------------------------------------------------- Rebooting phone Searching for a phone. Please wait... Can't kill external ADB references. Please, close all programs that use ADB server.OK Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data... Dump error (0x00000002) Read codes failed Performed by 2.8.0.1 Software version. |
06-12-2019, 11:01 | #6 (permalink) |
Product Supporter Join Date: Jan 2019 Location: USA, New York
Posts: 10,107
Member: 2891705 Status: Offline Thanks Meter: 2,128 | Hello. Most likely You have some issue with ADB drivers or with USB cable, please try to re-install ADB drivers manually and try to use another USB cable and port, then post here full Software log. |
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