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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-09-2018, 07:02   #1 (permalink)
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SM-J327VP "Read Codes" problem [Answered]


Platform: Samsung Android
Selected port: COM9
Selected model: SM-J327VPP
Operation: Read Codes
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!

Make sure device requests to enter unlock code and only then perform “Read Codes” operation!"

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-J327VPP
Firmware compiled date: Tue Mar 6 15:17:55 KST 2018
PDA version: J327VPPVRU2ARC1
CSC version: J327VPPVZW2ARC1
SW version: J327VPPVRU2ARC1
Phone SN: R28JA3W5GLV
Android version: 7.0 (NRD90M)
Sales code: VZW
Country: USA
HW platform: msm8937
HW Chip: MSM8937
HW Modem: MSM8917
Security patch level: 2018-03-01
Warranty Void: 0
SIM 1 status: absent
Codename: j3popltevzwpp
-----------------------------------------------------------------------------------
Connecting to server ..
Username: airjordans
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 100 credits.
-----------------------------------------------------------------------------------
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...OK
Searching for signatures...OK
Sending request...OK
Codes calculating failed!
Read codes failed
Performed by 2.7.0.3 Software version.



is downgrade needed? would some type of eng boot file be the cause?

please help

Last edited by Octopus box; 08-09-2018 at 07:11.
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Old 08-09-2018, 07:11   #2 (permalink)
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Hello.

Please re-start the device and repeat "Read Codes" operation. Post here Software log.
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Old 08-09-2018, 08:02   #3 (permalink)
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already tried twice the process
arc1 version
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Old 08-09-2018, 08:17   #4 (permalink)
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Please disable firewall and antivirus on your PC, re-boot PC and try again.
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Old 08-09-2018, 17:55   #5 (permalink)
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i already done that before
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Old 08-09-2018, 20:40   #6 (permalink)
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Join Date: Jan 2016
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Continue?
Searching for a phone. Please wait...
Detected phone model: SM-J327VPP
Firmware compiled date: Tue Mar 6 15:17:55 KST 2018
PDA version: J327VPPVRU2ARC1
CSC version: J327VPPVZW2ARC1
SW version: J327VPPVRU2ARC1
Phone SN: R28JA3W5GLV
Android version: 7.0 (NRD90M)
Sales code: VZW
Country: USA
HW platform: msm8937
HW Chip: MSM8937
HW Modem: MSM8917
Security patch level: 2018-03-01
Warranty Void: 0
SIM 1 status: network locked
Codename: j3popltevzwpp
-----------------------------------------------------------------------------------
Connecting to server ..
Username: airjordans
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 100 credits.
-----------------------------------------------------------------------------------
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...
Performed by 2.7.0.3 Software version.



now its doing this
i even put auto reconnect the phone

btw im doing this remotely
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Old 08-10-2018, 02:01   #7 (permalink)
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disregard
i used a different method since it was remotel
did the nv item unlock sprint
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Old 08-10-2018, 05:04   #8 (permalink)
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If You still have problem, please contact us to Skype, we will check, where can be the problem and will try to help You.
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