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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 06-12-2018, 21:14   #1 (permalink)
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Thumbs up SM-J330F Unlock question [Solved]


hi to hosting community

please i need help how to unlock j330f by factory unlock


Knox phone is 0 ===== OK

my only problem is how to connect phone successfully by samsung UART Com port

is it the cable becom with boxes Rj type or shoud i buy new cable USB type ?

here is the log

Octoplus Samsung Factory Services v.2.6.9
-----------------------------------------------------------------------
Connecting to server..OK
Username: ashraf77160
Authorization..OK
Checking smart card...
Smart card successfully checked.
Checking balance..OK
Your balance: 58 credits.
Requesting history..OK
History not found!
Requesting service status..OK
Service status successfully obtained!
-----------------------------------------------------------------------
Selected interface: USB
Searching for device. Please wait...
Waiting for device...
Found device on COM746
Reading info...
Detected device model: SM-J330F
HW Version: ROM
PDA version: J330FXXU3ARA3
CSC version: J330FOXX3ARA1
CP version: J330FXXU3ARA4
Device SN: R58K362X3EV
Device IMEI: 356075-09-xxxxxx-3
FRP/Reactivation: UNLOCK
-----------------------------------------------------------------------
Factory Unlock Notice:
- Galaxy S9/S9+ are not supported and credits will not be
refunded!
- Devices which DON'T ASK FOR UNLOCK CODE are not
supported and credits will not be refunded!
- Devices with triggered KNOX in most cases are not eligible
for Factory Unlock! Credits will not be refunded!
- Devices with "Device Unlock App" (T-Mobile, MetroPCS and
AT&T) are not supported and credits will not be refunded!
- Sprint devices are not supported and credits will not be
refunded!
- Verizon devices, which IMEIs starting with 99xx are not
supported and credits will not be refunded!
-----------------------------------------------------------------------
Selected interface: USB
Searching for device. Please wait...
Waiting for device...
Found device on COM746
Reading info...
Detected device model: SM-J330F
HW Version: ROM
PDA version: J330FXXU3ARA3
CSC version: J330FOXX3ARA1
CP version: J330FXXU3ARA4
Device SN: unknown
Device IMEI: 356075-09-xxxxxx-3
FRP/Reactivation: UNLOCK
Cannot read necessary data from phone via USB!
Please select UART interface, connect the phone via UART
cable and repeat then "Factory Unlock" operation.
-----------------------------------------------------------------------
Factory Unlock Notice:
- Galaxy S9/S9+ are not supported and credits will not be
refunded!
- Devices which DON'T ASK FOR UNLOCK CODE are not
supported and credits will not be refunded!
- Devices with triggered KNOX in most cases are not eligible
for Factory Unlock! Credits will not be refunded!
- Devices with "Device Unlock App" (T-Mobile, MetroPCS and
AT&T) are not supported and credits will not be refunded!
- Sprint devices are not supported and credits will not be
refunded!
- Verizon devices, which IMEIs starting with 99xx are not
supported and credits will not be refunded!
-----------------------------------------------------------------------
Selected interface: USB
Searching for device. Please wait...
Waiting for device...
Device was not found!
Could not read info
-----------------------------------------------------------------------
Selected interface: USB
Searching for device. Please wait...
Waiting for device...
Device was not found!
Could not read info
-----------------------------------------------------------------------
Selected interface: UART
Note: Type *#0*# on the phone and connect UART cable.
Searching for device. Please wait...
Device not found!
Could not read info
-----------------------------------------------------------------------
Selected interface: UART
Note: Type *#0*# on the phone and connect UART cable.
Searching for device. Please wait...
Device not found!
Could not read info
-----------------------------------------------------------------------
Connecting to server..OK
Username: ashraf77160
Authorization..OK
Checking smart card...
Smart card successfully checked.
Checking balance..OK
Your balance: 58 credits.
Requesting history..OK
History not found!
Requesting service status..OK
Service status successfully obtained!
-----------------------------------------------------------------------
Factory Unlock Notice:
- Galaxy S9/S9+ are not supported and credits will not be
refunded!
- Devices which DON'T ASK FOR UNLOCK CODE are not
supported and credits will not be refunded!
- Devices with triggered KNOX in most cases are not eligible
for Factory Unlock! Credits will not be refunded!
- Devices with "Device Unlock App" (T-Mobile, MetroPCS and
AT&T) are not supported and credits will not be refunded!
- Sprint devices are not supported and credits will not be
refunded!
- Verizon devices, which IMEIs starting with 99xx are not
supported and credits will not be refunded!
-----------------------------------------------------------------------
Selected interface: UART
Note: Type *#0*# on the phone and connect UART cable.
Searching for device. Please wait...
Device not found!
Could not read info
Operation was cancelled!
-----------------------------------------------------------------------
Factory Unlock Notice:
- Galaxy S9/S9+ are not supported and credits will not be
refunded!
- Devices which DON'T ASK FOR UNLOCK CODE are not
supported and credits will not be refunded!
- Devices with triggered KNOX in most cases are not eligible
for Factory Unlock! Credits will not be refunded!
- Devices with "Device Unlock App" (T-Mobile, MetroPCS and
AT&T) are not supported and credits will not be refunded!
- Sprint devices are not supported and credits will not be
refunded!
- Verizon devices, which IMEIs starting with 99xx are not
supported and credits will not be refunded!
-----------------------------------------------------------------------
Selected interface: USB
Searching for device. Please wait...
Waiting for device...
Found device on COM746
Reading info...
Detected device model: SM-J330F
HW Version: ROM
PDA version: J330FXXU3ARA3
CSC version: J330FOXX3ARA1
CP version: J330FXXU3ARA4
Device SN: unknown
Device IMEI: 356075-09-xxxxxx-3
FRP/Reactivation: UNLOCK
Cannot read necessary data from phone via USB!
Please select UART interface, connect the phone via UART
cable and repeat then "Factory Unlock" operation.


is ther solution without buying uart usb cable ?

like downgrade firmware ? without risk of course because the phone is new

i have 2 RJ uart cable but nothing happen when i attache the working ON phone to box

please any advice or help will be appreciated

thanks in advance

WBR
ashraf

Last edited by Octopus box; 06-13-2018 at 11:01.
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Old 06-12-2018, 21:55   #2 (permalink)
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Their is no way to downgrade because its already the oldest firmware U3
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Old 06-12-2018, 23:29   #3 (permalink)
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Octoplus / Octopus Box Samsung Software v.2.6.8 Release Notes:
Added support for the following models:
SM-G960U TMB - added world’s first Unlock via server (without erasing/wiping data, no root needed, fast factory algo)
SM-G960U1 TMB - added world’s first Unlock via server (without erasing/wiping data, no root needed, fast factory algo)
SM-G965U TMB - added world’s first Unlock via server (without erasing/wiping data, no root needed, fast factory algo)
SM-G965U1 TMB - added world’s first Unlock via server (without erasing/wiping data, no root needed, fast factory algo)
SM-J330F - added Unlock (damaged KNOX and all firmware versions/Security patch levels are supported) (credits required

that mean the phone is fully supported and now my phone knox is ok and cannot unlock it also its not the latest firmware so it must be ok

please support answer all my questions

thanks in advance
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Old 06-13-2018, 04:50   #4 (permalink)
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Hello.

Just perform general "Unlock" (not "Factory Unlock") via server operation or "Read Codes" operation. Post here the result.
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Old 06-13-2018, 09:10   #5 (permalink)
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from exynos tab after chosen the correct model J330F

Platform: Samsung Android
Selected port: COM3
Selected model: SM-J330F
Operation: Read Codes - Diag port
Searching for a phone. Please wait...
Found phone on COM746
Reading info...
Detected phone model: SM-J330F
HW Version: ROM
PDA version: J330FXXU3ARA3
CSC version: J330FOXX3ARA1
CP version: J330FXXU3ARA4
Phone SN: R58K362X3EV
Phone IMEI: 356075-09-469894-3
Searching for USB diagnostic port...OK
Connecting...OK
Reading HWID...
Could not read data (HWID)!
Read codes failed
Performed by 2.6.9 Software version.

when i check imei by code *#0011# it give me imei ok in both option & the phone is new of course no one use it before

and Unlock operation from same table exynos ask for root and iam afraid that after root

if unlock failed so knox will be void for nothing so will be not possible to unlock it via any other method





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Old 06-13-2018, 09:15   #6 (permalink)
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Yes, you should root the device.
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Old 06-13-2018, 09:37   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Yes, you should root the device.
i will tray root it and make unlock but i need root files please

ther is sticky thread but the link is crypted with key in mega server


it need twrp & supersu.zip & dmverity file so if you have please upload them

http://forum.gsmhosting.com/vbb/f684...msung-2363093/
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Old 06-13-2018, 10:57   #8 (permalink)
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big thanks to the team after rooting the phone via twrp

the phone is unlocked successfully via unlock server method
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Old 06-27-2018, 07:33   #9 (permalink)
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Welcome to Octoplus Box Samsung software version 2.6.9
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM189
Selected model: SM-J330F
Operation: Unlock
Detected phone model: SM-J330F
Firmware compiled date: Mon Jan 8 11:07:47 KST 2018
PDA version: J330FXXU3ARA3
CSC version: J330FDBT3ARA1
SW version: J330FXXU3ARA4
Phone SN: R58K50KWHKK
Android version: 7.0 (NRD90M)
Sales code: DBT
Country: Germany
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2018-01-01
SIM 1 status: absent
SIM 2 status: absent
Codename: j3y17lteser
Checking Root:
Phone is Rooted.
-----------------------------------------------------------------------------------
Connecting to server ..
Username: thineshking
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 0 credits.
-----------------------------------------------------------------------------------
Too low balance to provide the security operation!
Your balance: 0 credits. Need: 50 credits.
Phone unlocking failed
Performed by 2.6.9 Software version.

Want Credit ???? how Much ?
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Old 06-27-2018, 07:42   #10 (permalink)
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Quote:
Want Credit ???? how Much ?
Read attentively Software log:
Quote:
Your balance: 0 credits. Need: 50 credits.
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Old 01-07-2019, 19:41   #11 (permalink)
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If leaked knox warranty void 1 (0x0500) how much credits needed?
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Old 01-08-2019, 11:14   #12 (permalink)
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50 credits with any KNOX.
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