SM-J710F IMEI damaged after unlocking [solution] - GSM-Forum

jonpulat · 10-13-2016, 17:02

Hello team! client bring galaxy SM-J710F and I do unlock with Octopus box after unlock... Dial *#06# not show imei,I havn't backup ! how to solve samsung sm-j710f IMEI baseband unknown android version 6.0.1 ?

Octopus box · 10-14-2016, 07:19

Hello.

Please post here full Software logs of all operations, which You've performed with the phone.

jonpulat · 10-14-2016, 09:12

download any flash files repair and other problem not sloved! HW Modem: unknown

COMBINATION_OXA_FA60_J710FXXU1APD2_OXA1APD2_2
COMBINATION_OXA_FA60_J710FXXU1APG1_OXA1APG1
COMBINATION_OXA_FA60_J710FXXU1API2_OXAFAC
india J710FN J710FXXU1APG5_J710FODD1APF6_INS
J710FXXU1APE5_J710FOJK1APG3
J710FXXU1APE5_SER_20160616145701_2
Rom Deodex Root J710FXXU1APG2
SM-J710FN Emergency Restore If Any problems in Device During Root
SKZ_J710F_XXU1APE5_OXY1APE5_XXU1APE5_XXU1APE5
SKZ_J710FXXU1APG2
J710FXXU1APD5_J710FOXY1APD5_J710FXXU1APD5_HOME.tar

Info - [Click to open]

Octopus box · 10-14-2016, 09:27

Where's Software log of "Unlock" operation?

jonpulat · 10-14-2016, 10:58

two days ago unlocked phone havn't old "Unlock" operation log

Platform: Samsung Android
Selected port: COM1
Selected model: SM-J710F
Reading info, please wait...
Detected phone model: SM-J710F
Firmware compiled date: Tue May 17 20:17:18 KST 2016
PDA version: J710FXXU1APE5
CSC version: J710FOXY1APE5
SW version: unknown
Phone SN: RZ8H9159HFV
Android version: 6.0.1 (MMB29K)
Sales code: SER
Country: Russia
HW platform: exynos5
HW Chip: exynos7870
HW Modem: unknown
Codename: j7xeltexx
Performed by 2.3.8 Software version.

absalut not have backup security because I check hard disk C/Octoplus/Octoplus_Samsung/backup

Octopus box · 10-14-2016, 11:02

All logs are saved in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
All backups are saved in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP" folder.

Security backup is being created automatically during "Unlock" operation and can't simply disappear. To restore the phone to it's initial condition You need to write first Security backup of the phone, which You have, back into the phone.

jonpulat · 10-14-2016, 15:32

Thank you for answer quickly answer! I check hard dick and find logs

INFO : 05.10.2016 18:17:28 > PDA version: J710FXXU1APD9
INFO : 05.10.2016 18:17:28 > CSC version: J710FODD1APDB
INFO : 05.10.2016 18:17:28 > SW version: J710FXXU1APDD
INFO : 05.10.2016 18:17:28 > Phone SN: RZ8H911ER9K
INFO : 05.10.2016 18:17:28 > Android version: 6.0.1 (MMB29K)
INFO : 05.10.2016 18:17:28 > Sales code: INS
INFO : 05.10.2016 18:17:28 > Country: India
INFO : 05.10.2016 18:17:28 > HW platform: exynos5
INFO : 05.10.2016 18:17:28 > HW Chip: exynos7870
INFO : 05.10.2016 18:17:29 > HW Modem: SHANNON315
INFO : 05.10.2016 18:17:29 > Codename: j7xeltexx
INFO : 05.10.2016 18:17:38 > Performed by 2.3.7 Software version.
INFO : 05.10.2016 18:17:39 > -----------------------------------------------------------------------------------
INFO : 05.10.2016 18:17:40 > Platform: Samsung Android
INFO : 05.10.2016 18:17:40 > Selected port: COM29
INFO : 05.10.2016 18:17:40 > Selected model: SM-J710F
INFO : 05.10.2016 18:17:42 > Detected phone model: SM-J710F
INFO : 05.10.2016 18:17:42 > Firmware compiled date: Fri Apr 8 23:16:21 KST 2016
INFO : 05.10.2016 18:17:42 > PDA version: J710FXXU1APD9
INFO : 05.10.2016 18:17:42 > CSC version: J710FODD1APDB
INFO : 05.10.2016 18:17:42 > SW version: J710FXXU1APDD
INFO : 05.10.2016 18:17:43 > Phone SN: RZ8H911ER9K
INFO : 05.10.2016 18:17:43 > Android version: 6.0.1 (MMB29K)
INFO : 05.10.2016 18:17:43 > Sales code: INS
INFO : 05.10.2016 18:17:43 > Country: India
INFO : 05.10.2016 18:17:43 > HW platform: exynos5
INFO : 05.10.2016 18:17:43 > HW Chip: exynos7870
INFO : 05.10.2016 18:17:43 > HW Modem: SHANNON315
INFO : 05.10.2016 18:17:43 > Codename: j7xeltexx
INFO : 05.10.2016 18:17:43 > Checking Root:
ERROR : 05.10.2016 18:17:44 > Phone is not Rooted.
ERROR : 05.10.2016 18:17:44 > Phone unlocking failed
ERROR : 05.10.2016 18:17:52 > Program can’t be closed right now
INFO : 05.10.2016 18:17:53 > Performed by 2.3.7 Software version.
Log file "C:\PROGRA~1\Octoplus\OCTOPL~1\LOG\05-10-2016_18-14-44.log" closed (05.10.2016 18:18:02).

sneha · 10-14-2016, 15:49

ERROR : 05.10.2016 18:17:44 > Phone unlocking failed

if unlocking failed how u say after unlock imei damage ?

Octopus box · 10-14-2016, 15:50

As You can see from Software log, Software only read phone info. "Read Info" operation can't affect a thing on phone.

jonpulat · 10-14-2016, 15:59

client brought simultaneously three phones for unlock sorry! find Security backup and write now then imei 0000000000000/01 what should I do now?
sorry again!

INFO : 05.10.2016 18:44:02 > Platform: Samsung Android
INFO : 05.10.2016 18:44:02 > Selected port: COM29
INFO : 05.10.2016 18:44:02 > Selected model: SM-J710F
INFO : 05.10.2016 18:44:08 > Detected phone model: SM-J710F
INFO : 05.10.2016 18:44:08 > Firmware compiled date: Fri Apr 8 23:16:21 KST 2016
INFO : 05.10.2016 18:44:08 > PDA version: J710FXXU1APD9
INFO : 05.10.2016 18:44:08 > CSC version: J710FODD1APDB
INFO : 05.10.2016 18:44:08 > SW version: J710FXXU1APDD
INFO : 05.10.2016 18:44:09 > Phone SN: RZ8H911ER9K
INFO : 05.10.2016 18:44:09 > Android version: 6.0.1 (MMB29K)
INFO : 05.10.2016 18:44:09 > Sales code: INS
INFO : 05.10.2016 18:44:09 > Country: India
INFO : 05.10.2016 18:44:09 > HW platform: exynos5
INFO : 05.10.2016 18:44:09 > HW Chip: exynos7870
INFO : 05.10.2016 18:44:09 > HW Modem: SHANNON315
INFO : 05.10.2016 18:44:09 > Codename: j7xeltexx
INFO : 05.10.2016 18:44:09 > Checking Root:
INFO : 05.10.2016 18:44:13 > Phone is Rooted.
INFO : 05.10.2016 18:44:13 > Reading security backup, please wait...
INFO : 05.10.2016 18:44:47 > Backup saved as C:\PROGRA~1\Octoplus\OCTOPL~1\BACKUP\Security-SM-J710F-Unknown05-10-2016_18-44-02-.asec file
INFO : 05.10.2016 18:44:47 > Initializing exploit...
INFO : 05.10.2016 18:44:56 > Executing exploit...
INFO : 05.10.2016 18:45:13 > Exploit has been executed successfully
INFO : 05.10.2016 18:45:13 > Unlocking phone...
INFO : 05.10.2016 18:45:35 > Phone is successfully unlocked
WARN : 05.10.2016 18:45:35 > To finish the operation, please restart the phone via phone's menu.
INFO : 05.10.2016 18:45:35 > Performed by 2.3.7 Software version.

after write secruity backup

Platform: Samsung Android
Selected port: COM15
Selected model: SM-J710F
Reading info, please wait...
Detected phone model: SM-J710F
Firmware compiled date: Tue May 17 20:17:18 KST 2016
PDA version: J710FXXU1APE5
CSC version: J710FOXY1APE5
SW version: J710FXXU1APF1
Phone SN: RZ8H9159HFV
Android version: 6.0.1 (MMB29K)
Sales code: SER
Country: Russia
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Codename: j7xeltexx
Performed by 2.3.8 Software version.

lalitjsraks · 10-14-2016, 16:03

https://www.androidfilehost.com/?fid=24591023225176896
flash this firmware and then try unlock .

Octopus box · 10-14-2016, 16:04

Writing of Security backup restores the phone to its initial condition. If IMEI is 0000000000000/01 after You wrote a backup - it was damaged before processing.

Try to reflash the phone with older (by release date) firmware, then try to make "Unlock"/"Read Codes" again. Also, please use the latest Software version.

jonpulat · 10-14-2016, 16:11

Quote:

Originally Posted by lalitjsraks

https://www.androidfilehost.com/?fid=24591023225176896
flash this firmware and then try unlock .

I write second post flashed many frimwares Repair firmwares and Indian stock! if I flash now with this file imei will be back are you sure mate?

lalitjsraks · 10-14-2016, 16:22

Quote:

Originally Posted by jonpulat

I write second post flashed many frimwares Repair firmwares and Indian stock! if I flash now with this file imei will be back are you sure mate?

hello .
this firmware is for unlocking .
higher version firmwares failed to unlock .
but this firmware works perfect for unlock .

jonpulat · 10-14-2016, 16:30

thank you! downloading firmware I say the answer....

10-13-2016, 17:02	#1 (permalink)
jonpulat Freak Poster Join Date: Mar 2012 Location: Sweden/Stockholm Posts: 229 Member: 1736454 Status: Offline Thanks Meter: 82	SM-J710F IMEI damaged after unlocking [solution] Hello team! client bring galaxy SM-J710F and I do unlock with Octopus box after unlock... Dial #06# not show imei,I havn't backup ! how to solve samsung sm-j710f IMEI baseband unknown android version 6.0.1 ? Last edited by Octopus box; 11-23-2017 at 08:47.*

10-14-2016, 09:12	#3 (permalink)
jonpulat Freak Poster Join Date: Mar 2012 Location: Sweden/Stockholm Posts: 229 Member: 1736454 Status: Offline Thanks Meter: 82	download any flash files repair and other problem not sloved! HW Modem: unknown COMBINATION_OXA_FA60_J710FXXU1APD2_OXA1APD2_2 COMBINATION_OXA_FA60_J710FXXU1APG1_OXA1APG1 COMBINATION_OXA_FA60_J710FXXU1API2_OXAFAC india J710FN J710FXXU1APG5_J710FODD1APF6_INS J710FXXU1APE5_J710FOJK1APG3 J710FXXU1APE5_SER_20160616145701_2 Rom Deodex Root J710FXXU1APG2 SM-J710FN Emergency Restore If Any problems in Device During Root SKZ_J710F_XXU1APE5_OXY1APE5_XXU1APE5_XXU1APE5 SKZ_J710FXXU1APG2 J710FXXU1APD5_J710FOXY1APD5_J710FXXU1APD5_HOME.tar Info - [Click to open] Selected model: SM-J710F Reading info, please wait... Detected phone model: SM-J710F Firmware compiled date: Tue May 17 20:17:18 KST 2016 PDA version: J710FXXU1APE5 CSC version: J710FOXY1APE5 SW version: unknown Phone SN: RZ8H9159HFV Android version: 6.0.1 (MMB29K) Sales code: SER Country: Russia HW platform: exynos5 HW Chip: exynos7870 HW Modem: unknown Codename: j7xeltexx Performed by 2.3.8 Software version.

10-14-2016, 07:19	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. Please post here full Software logs of all operations, which You've performed with the phone.

10-14-2016, 09:27	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Where's Software log of "Unlock" operation?

10-14-2016, 10:58	#5 (permalink)
jonpulat Freak Poster Join Date: Mar 2012 Location: Sweden/Stockholm Posts: 229 Member: 1736454 Status: Offline Thanks Meter: 82	two days ago unlocked phone havn't old "Unlock" operation log Platform: Samsung Android Selected port: COM1 Selected model: SM-J710F Reading info, please wait... Detected phone model: SM-J710F Firmware compiled date: Tue May 17 20:17:18 KST 2016 PDA version: J710FXXU1APE5 CSC version: J710FOXY1APE5 SW version: unknown Phone SN: RZ8H9159HFV Android version: 6.0.1 (MMB29K) Sales code: SER Country: Russia HW platform: exynos5 HW Chip: exynos7870 HW Modem: unknown Codename: j7xeltexx Performed by 2.3.8 Software version. absalut not have backup security because I check hard disk C/Octoplus/Octoplus_Samsung/backup

10-14-2016, 11:02	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	All logs are saved in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder. All backups are saved in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP" folder. Security backup is being created automatically during "Unlock" operation and can't simply disappear. To restore the phone to it's initial condition You need to write first Security backup of the phone, which You have, back into the phone.

10-14-2016, 15:32	#7 (permalink)
jonpulat Freak Poster Join Date: Mar 2012 Location: Sweden/Stockholm Posts: 229 Member: 1736454 Status: Offline Thanks Meter: 82	Thank you for answer quickly answer! I check hard dick and find logs INFO : 05.10.2016 18:17:28 > PDA version: J710FXXU1APD9 INFO : 05.10.2016 18:17:28 > CSC version: J710FODD1APDB INFO : 05.10.2016 18:17:28 > SW version: J710FXXU1APDD INFO : 05.10.2016 18:17:28 > Phone SN: RZ8H911ER9K INFO : 05.10.2016 18:17:28 > Android version: 6.0.1 (MMB29K) INFO : 05.10.2016 18:17:28 > Sales code: INS INFO : 05.10.2016 18:17:28 > Country: India INFO : 05.10.2016 18:17:28 > HW platform: exynos5 INFO : 05.10.2016 18:17:28 > HW Chip: exynos7870 INFO : 05.10.2016 18:17:29 > HW Modem: SHANNON315 INFO : 05.10.2016 18:17:29 > Codename: j7xeltexx INFO : 05.10.2016 18:17:38 > Performed by 2.3.7 Software version. INFO : 05.10.2016 18:17:39 > ----------------------------------------------------------------------------------- INFO : 05.10.2016 18:17:40 > Platform: Samsung Android INFO : 05.10.2016 18:17:40 > Selected port: COM29 INFO : 05.10.2016 18:17:40 > Selected model: SM-J710F INFO : 05.10.2016 18:17:42 > Detected phone model: SM-J710F INFO : 05.10.2016 18:17:42 > Firmware compiled date: Fri Apr 8 23:16:21 KST 2016 INFO : 05.10.2016 18:17:42 > PDA version: J710FXXU1APD9 INFO : 05.10.2016 18:17:42 > CSC version: J710FODD1APDB INFO : 05.10.2016 18:17:42 > SW version: J710FXXU1APDD INFO : 05.10.2016 18:17:43 > Phone SN: RZ8H911ER9K INFO : 05.10.2016 18:17:43 > Android version: 6.0.1 (MMB29K) INFO : 05.10.2016 18:17:43 > Sales code: INS INFO : 05.10.2016 18:17:43 > Country: India INFO : 05.10.2016 18:17:43 > HW platform: exynos5 INFO : 05.10.2016 18:17:43 > HW Chip: exynos7870 INFO : 05.10.2016 18:17:43 > HW Modem: SHANNON315 INFO : 05.10.2016 18:17:43 > Codename: j7xeltexx INFO : 05.10.2016 18:17:43 > Checking Root: ERROR : 05.10.2016 18:17:44 > Phone is not Rooted. ERROR : 05.10.2016 18:17:44 > Phone unlocking failed ERROR : 05.10.2016 18:17:52 > Program can’t be closed right now INFO : 05.10.2016 18:17:53 > Performed by 2.3.7 Software version. Log file "C:\PROGRA~1\Octoplus\OCTOPL~1\LOG\05-10-2016_18-14-44.log" closed (05.10.2016 18:18:02).

10-14-2016, 15:49	#8 (permalink)
sneha No Life Poster Join Date: Aug 2006 Location: BHARAT Posts: 3,076 Member: 327043 Status: Offline Sonork: 100.1587811 Thanks Meter: 1,514	ERROR : 05.10.2016 18:17:44 > Phone unlocking failed if unlocking failed how u say after unlock imei damage ?

10-14-2016, 15:50	#9 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	As You can see from Software log, Software only read phone info. "Read Info" operation can't affect a thing on phone.

10-14-2016, 15:59	#10 (permalink)
jonpulat Freak Poster Join Date: Mar 2012 Location: Sweden/Stockholm Posts: 229 Member: 1736454 Status: Offline Thanks Meter: 82	client brought simultaneously three phones for unlock sorry! find Security backup and write now then imei 0000000000000/01 what should I do now? sorry again! INFO : 05.10.2016 18:44:02 > Platform: Samsung Android INFO : 05.10.2016 18:44:02 > Selected port: COM29 INFO : 05.10.2016 18:44:02 > Selected model: SM-J710F INFO : 05.10.2016 18:44:08 > Detected phone model: SM-J710F INFO : 05.10.2016 18:44:08 > Firmware compiled date: Fri Apr 8 23:16:21 KST 2016 INFO : 05.10.2016 18:44:08 > PDA version: J710FXXU1APD9 INFO : 05.10.2016 18:44:08 > CSC version: J710FODD1APDB INFO : 05.10.2016 18:44:08 > SW version: J710FXXU1APDD INFO : 05.10.2016 18:44:09 > Phone SN: RZ8H911ER9K INFO : 05.10.2016 18:44:09 > Android version: 6.0.1 (MMB29K) INFO : 05.10.2016 18:44:09 > Sales code: INS INFO : 05.10.2016 18:44:09 > Country: India INFO : 05.10.2016 18:44:09 > HW platform: exynos5 INFO : 05.10.2016 18:44:09 > HW Chip: exynos7870 INFO : 05.10.2016 18:44:09 > HW Modem: SHANNON315 INFO : 05.10.2016 18:44:09 > Codename: j7xeltexx INFO : 05.10.2016 18:44:09 > Checking Root: INFO : 05.10.2016 18:44:13 > Phone is Rooted. INFO : 05.10.2016 18:44:13 > Reading security backup, please wait... INFO : 05.10.2016 18:44:47 > Backup saved as C:\PROGRA~1\Octoplus\OCTOPL~1\BACKUP\Security-SM-J710F-Unknown05-10-2016_18-44-02-.asec file INFO : 05.10.2016 18:44:47 > Initializing exploit... INFO : 05.10.2016 18:44:56 > Executing exploit... INFO : 05.10.2016 18:45:13 > Exploit has been executed successfully INFO : 05.10.2016 18:45:13 > Unlocking phone... INFO : 05.10.2016 18:45:35 > Phone is successfully unlocked WARN : 05.10.2016 18:45:35 > To finish the operation, please restart the phone via phone's menu. INFO : 05.10.2016 18:45:35 > Performed by 2.3.7 Software version. after write secruity backup Platform: Samsung Android Selected port: COM15 Selected model: SM-J710F Reading info, please wait... Detected phone model: SM-J710F Firmware compiled date: Tue May 17 20:17:18 KST 2016 PDA version: J710FXXU1APE5 CSC version: J710FOXY1APE5 SW version: J710FXXU1APF1 Phone SN: RZ8H9159HFV Android version: 6.0.1 (MMB29K) Sales code: SER Country: Russia HW platform: exynos5 HW Chip: exynos7870 HW Modem: SHANNON315 Codename: j7xeltexx Performed by 2.3.8 Software version.

10-14-2016, 16:03	#11 (permalink)
lalitjsraks No Life Poster Join Date: Mar 2004 Location: jamshedpur Age: 38 Posts: 4,303 Member: 59185 Status: Offline Sonork: 100.1593175 Thanks Meter: 4,911	https://www.androidfilehost.com/?fid=24591023225176896 flash this firmware and then try unlock .

10-14-2016, 16:04	#12 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Writing of Security backup restores the phone to its initial condition. If IMEI is 0000000000000/01 after You wrote a backup - it was damaged before processing. Try to reflash the phone with older (by release date) firmware, then try to make "Unlock"/"Read Codes" again. Also, please use the latest Software version.

10-14-2016, 16:30	#15 (permalink)
jonpulat Freak Poster Join Date: Mar 2012 Location: Sweden/Stockholm Posts: 229 Member: 1736454 Status: Offline Thanks Meter: 82	thank you! downloading firmware I say the answer....