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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-22-2018, 16:21   #1 (permalink)
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Join Date: Oct 2011
Location: Pakistan
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SM-J710F IMEI repair problem [Answered]


Welcome to Octoplus Box Samsung software version 2.6.8
-----------------------------------------------------------------------------------
To connect SM-G570F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
To connect SM-J710F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
Selected firmware file:
J710FXXU3BQHE_J710FOJV3BQHE_XSG_Android_7.0.oct
Please put the phone into Download Mode and connect USB cable.
To put SM-J710F into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Advanced mode!
Firmware write started.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing HIDDEN section...
HIDDEN section has been written successfully.
Firmware writing successfully completed.
Performed by 2.6.8 Software version.
-----------------------------------------------------------------------------------
To connect SM-J710FD phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM22
Selected model: SM-J710FD
Operation: Repair IMEI A
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
IMEI successfully repaired.
To finish the operation, please restart the phone via phone's menu.
Performed by 2.6.8 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM22
Selected model: SM-J710FD
Operation: Repair IMEI A
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J710F
Firmware compiled date: Wed Jan 10 14:49:27 KST 2018
PDA version: J710FXXU4BRA2
CSC version: J710FOJV4BRA1
SW version: J710FXXU4BRA5
Phone SN: RF8H60QNGWP
Android version: 7.0 (NRD90M)
Sales code: PAK
Country: PAKISTAN
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-01-01
SIM 1 status: ready
SIM 2 status: absent
Codename: j7xeltexx
Checking Root:
Write IMEI failed
Performed by 2.6.8 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM22
Selected model: SM-J710FD
Operation: Repair IMEI A
Detected phone model: SM-J710F
Firmware compiled date: Wed Jan 10 14:49:27 KST 2018
PDA version: J710FXXU4BRA2
CSC version: J710FOJV4BRA1
SW version: J710FXXU4BRA5
Phone SN: RF8H60QNGWP
Android version: 7.0 (NRD90M)
Sales code: PAK
Country: PAKISTAN
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-01-01
SIM 1 status: ready
SIM 2 status: absent
Codename: j7xeltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-J710FD-RF8H60QNGWP-22-04-2018_18-43-
13-.asec file
Connecting to modem port...
Found phone on COM329
Reading data from phone...
Could not read data from modem port, trying with exploit..
Initializing exploit...
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Phone found.
Executing exploit...
Exploit has been executed successfully
New IMEI: 350175534345455
Writing new phone IMEI...
Invalid security image!
Write IMEI failed
Performed by 2.6.8 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM329
Selected model: SM-J710FD
Operation: Repair IMEI B
Detected phone model: SM-J710F
Firmware compiled date: Wed Jan 10 14:49:27 KST 2018
PDA version: J710FXXU4BRA2
CSC version: J710FOJV4BRA1
SW version: J710FXXU4BRA5
Phone SN: RF8H60QNGWP
Android version: 7.0 (NRD90M)
Sales code: PAK
Country: PAKISTAN
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-01-01
SIM 1 status: ready
SIM 2 status: absent
Codename: j7xeltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-J710FD-RF8H60QNGWP-22-04-2018_18-47-
41-.asec file
Connecting to modem port...
Found phone on COM329
Reading data from phone...
Could not read data from modem port, trying with exploit..
Initializing exploit...
Executing exploit...
Exploit has been executed successfully
New IMEI: 350145354487901
Writing new phone IMEI...
Invalid security image!
Write IMEI failed
Performed by 2.6.8 Software version.

Last edited by Octopus box; 04-22-2018 at 18:00.
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Old 04-22-2018, 17:59   #2 (permalink)
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Location: Romania, Bucharest
Posts: 99,810
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Hello.

As You can see from your Software log, security of your device is damaged:
Quote:
Invalid security image!
Unfortunately, it is not possible to repair IMEI, if security is damaged. Repair Security is not supported for this device model at the moment. If You have an original Security backup for this device, You can write it back into the phone and then try to repair IMEI again.

Also try to re-flash the phone with different firmwares, root it using TWRP + SuperSU and then repeat "Repair IMEI" operation.
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