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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 12-05-2017, 16:07   #1 (permalink)
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SM-J710F no DRK


hy
after flash phone (stock on logo), phone not have DRK.
after hard reset, phone go on but no imei, baseband (unknown)
how repair this phone?
thx

Detected phone model: SM-J710F
Firmware compiled date: Tue Jul 25 15:57:25 KST 2017
PDA version: J710FXXS3AQG2
CSC version: J710FOJW3AQD1
SW version: unknown
Phone SN: 00000000000
Android version: 6.0.1 (MMB29K)
Sales code: MWD
Country: MOROCCO
HW platform: exynos5
HW Chip: exynos7870
HW Modem: unknown
Security patch level: 2017-07-01
SIM 1 status: not ready
SIM 2 status: not ready
Codename: j7xeltexx
Performed by 2.6.2 Software version.
Attached Images
File Type: jpg J7.jpg (642.4 KB, 13 views)

Last edited by Octopus box; 12-05-2017 at 16:21.
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Old 12-05-2017, 16:15   #2 (permalink)
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Hello.

You should re-flash the device with different firmwares and check, whether modem is correct (not Unknown).
If after of writing all firmwares, which You have, phone's baseband is still null or unknown (SW version is Unknown) - probably, this is HW problem (problem with eMMC flash chip).

Last edited by Octopus box; 12-05-2017 at 16:20.
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