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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-28-2016, 16:05   #1 (permalink)
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SM-N9005 problem while changing cert file


Welcome to Octoplus/Octopus Box Samsung software version 2.1.8
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM9
Selected model: SM-N9005
Detected phone model: SM-N9005
Firmware compiled date: Thu Nov 19 23:44:06 KST 2015
PDA version: N9005XXUGBOK6
CSC version: N9005ITVGBOJ1
SW version: N9005XXUGBOJ1
Phone SN: RF1D93MXCEJ
Android version: 5.0 (LRX21V)
Reading info...
Mode: Normal
Firmware compiled date: Nov 26 2014
Firmware compiled time: 18:00:00
Firmware released date: Oct 16 2015
Firmware released time: 19:39:36
SW Version: M8974A-AAAANAZM-1.0.180102.1.01635940.3604.1.9251.2
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-N9005-28-01-2016_16-01-38-.asec file
Wiping EFS...
.
Keep stucked at this point, i tried several times and sometimes the software crashes also...
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Old 01-28-2016, 16:29   #2 (permalink)
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Hello.

Please make Factory Reset and Wipe cache partition from Recovery Mode, then try to perform "Wipe Security" operation again.
Post here result and full Software log of the operation.
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