SM-N9005 Repair NVM ok but no network, and cannot recognize UART cable - GSM-Forum

Delux9364 · 05-01-2014, 18:40

As I explained in the title, I managed to repair NVM to my SM-N9005, imei changed but still can't access network (no 2g, no 3g, only emergency calls).

I already tried to repair 3G/4G, with no success.

Another problem I have is the box doesn't recognize the phone while the unlocking procedure (I use the UART cable with 525-530 khom resistor, with which I repaired dozens of I9300 and N7100).

Please HELP!!

Octopus box · 05-01-2014, 19:01

Hello.
Which IMEI has the phone at the moment?
Please post here software log of Unlock operation.

Delux9364 · 05-01-2014, 23:15

At the moment the phone IMEI is 35750705001407/8 (service IMEI)

Here's the Repair NVM log (without spaces)

h t t p s : / / d r i v e . g o o g l e . c o m /file/d/0B6_s30xwHn6PUWZlWE9qbURGbkk/edit?usp=sharing

Here's the unlock log

h t t p s : / / d r iv e . g o o g l e . c o m /file/d/0B6_s30xwHn6PV2ZzeWNiREpmTjQ/edit?usp=sharing

Gambitv01 · 05-01-2014, 23:58

Welcome to Octoplus/Octopus Box Samsung software version 1.5.5
-----------------------------------------------------------------------------------
To connect SC-01C phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When the message appears press "Yes".
5. Connect USB cable to the phone.
6. Press "Read Info" in software.
-----------------------------------------------------------------------------------
To connect SM-N900T phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Detected phone model: SM-N900T
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: 358917052974741
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Rebooting phone in Download mode...
Rebooting phone failed.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Reading info, please wait...
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM8
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
Phone IMEI: 358917-05-297474-1
SW version: SET_BY_CM
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 358917-05-297474-1
New IMEI: 357507-05-006324-0
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
ADB server killed.
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: 358917052974741
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N900T-358917052974741-01-05-2014_18-15-
24-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following
steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Write IMEI failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Port is busy
Mode: Emergency
Write IMEI failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 004400-15-202000-0
New IMEI: 357507-05-006558-3
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: Unknown
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N900T-01-05-2014_18-22-51-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following
steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Write IMEI failed

Gambitv01 · 05-02-2014, 00:41

ok i finally got i used the z3xbox uart auto cable i got form the asansam box then it successfully wrote the imei

Welcome to Octoplus/Octopus Box Samsung software version 1.5.5
-----------------------------------------------------------------------------------
To connect SC-01C phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When the message appears press "Yes".
5. Connect USB cable to the phone.
6. Press "Read Info" in software.
-----------------------------------------------------------------------------------
To connect SM-N900T phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Detected phone model: SM-N900T
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: 358917052974741
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Rebooting phone in Download mode...
Rebooting phone failed.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Reading info, please wait...
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM8
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
Phone IMEI: 358917-05-297474-1
SW version: SET_BY_CM
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 358917-05-297474-1
New IMEI: 357507-05-006324-0
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
ADB server killed.
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: 358917052974741
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N900T-358917052974741-01-05-2014_18-15-
24-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following
steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Write IMEI failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Port is busy
Mode: Emergency
Write IMEI failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 004400-15-202000-0
New IMEI: 357507-05-006558-3
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: Unknown
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N900T-01-05-2014_18-22-51-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following
steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Write IMEI failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM10
Phone connection failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM10
Phone connection failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM6
Mode: Emergency
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM6
Selected model: SM-N900T
Port is busy
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM8
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
Incorrect IMEI
SW version: SET_BY_CM
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 004400-15-202000-0
New IMEI: 004400-15-202000-0
Please, enter the new IMEI
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 004400-15-202000-0
New IMEI: 357507-05-001989-5
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: Unknown
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N900T-01-05-2014_19-21-14-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following
steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Write IMEI failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 004400-15-202000-0
New IMEI: 357507-05-000050-7
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: Unknown
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N900T-01-05-2014_19-31-09-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following
steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Please connect phone to USB cable and press OK button.
Serching phone...
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Found phone on COM8
Repairing NVM for SM-N900T phone...
Repairing 3G/4G...
3G/4G repair successfully
IMEI successfully repaired.
To finish the operation, please restart the phone via phone's menu
(don't disconnect the battery!)

Gambitv01 · 05-02-2014, 01:42

Welcome to Octoplus/Octopus Box Samsung software version 1.5.5
-----------------------------------------------------------------------------------
To connect SC-01C phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When the message appears press "Yes".
5. Connect USB cable to the phone.
6. Press "Read Info" in software.
-----------------------------------------------------------------------------------
To connect SM-N900T phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Detected phone model: SM-N900T
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: 358917052974741
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Rebooting phone in Download mode...
Rebooting phone failed.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Reading info, please wait...
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM8
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
Phone IMEI: 358917-05-297474-1
SW version: SET_BY_CM
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 358917-05-297474-1
New IMEI: 357507-05-006324-0
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
ADB server killed.
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: 358917052974741
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N900T-358917052974741-01-05-2014_18-15-
24-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following
steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Write IMEI failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Port is busy
Mode: Emergency
Write IMEI failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 004400-15-202000-0
New IMEI: 357507-05-006558-3
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: Unknown
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N900T-01-05-2014_18-22-51-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following
steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Write IMEI failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM10
Phone connection failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM10
Phone connection failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM6
Mode: Emergency
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM6
Selected model: SM-N900T
Port is busy
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM8
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
Incorrect IMEI
SW version: SET_BY_CM
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 004400-15-202000-0
New IMEI: 004400-15-202000-0
Please, enter the new IMEI
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 004400-15-202000-0
New IMEI: 357507-05-001989-5
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: Unknown
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N900T-01-05-2014_19-21-14-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following
steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Write IMEI failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 004400-15-202000-0
New IMEI: 357507-05-000050-7
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: Unknown
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N900T-01-05-2014_19-31-09-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following
steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Please connect phone to USB cable and press OK button.
Serching phone...
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Found phone on COM8
Repairing NVM for SM-N900T phone...
Repairing 3G/4G...
3G/4G repair successfully
IMEI successfully repaired.
To finish the operation, please restart the phone via phone's menu
(don't disconnect the battery!)
it worked buy this cable
Z3X Micro UART Auto Ignition Cable

Delux9364 · 05-02-2014, 02:17

Thank you for the advice, but since I manage to change IMEI through Repair NVM I just want to know if there's a solution to let me make phone calls

Octopus box · 05-02-2014, 06:34

@ Delux9364

Install the latest Software version (Software), make Repair IMEI, make Repair 3G/4G, insert SIM card, wait 3-5 minutes and select network manually. Post here full Software log with all of your actions.

If the phone doesn't connect via your Samsung Micro UART C3300k/C3303k cable, try to use another cable, maybe, the problem with your cable.

Delux9364 · 05-02-2014, 13:31

I already posted the full log, if I try to repair imei it simply stays on "Searching phone" when I connect it with my UART cable (the same cable I used to repair dozens of i9300, n7100 and i9505 imeis). The only thing I can do is Repair NVM, but even if I repair 3G/4g network the phone says "only emergency calls"

Delux9364 · 05-02-2014, 19:51

Ok I changed OS to Win XP.
Now everything works fine but still only emergency calls.

I followed these steps

1. Install the latest Software version (Software).
2. Re-flash the phone.
3. Make Repair NVM.
4. Make Factory data reset.
5. Make Repair IMEI (write service IMEI from the Software list).
6. Make Repair 3G/4G.

Delux9364 · 05-02-2014, 20:07

Here's the full log. Please HELP!

h t t p s : / / d r i v e . g o o g l e . c o m /file/d/0B6_s30xwHn6PLVdOcFdlUTVTREU/edit?usp=sharing

Delux9364 · 05-02-2014, 22:04

I'm experiencing this problem
http://forum.gsmhosting.com/vbb/f684...53/index2.html
But I'm on 1.5.5, so the problem should be fixed. Why it's not for me?

Octopus box · 05-03-2014, 07:42

Try to write other service IMEI (try to write several different IMEIs) from the list, then make Repair 3G/4G and post here full SOftware log with these actions (don't upload log somewhere, post it directly here).

Delux9364 · 05-03-2014, 13:08

I tried different service imeis on the same phone. All the logs are pretty like this last one. The result is "only emergency calls"

INFO : 03/05/2014 10.28.08 > To connect SM-N9005 phone you have to perform the following steps:
INFO : 03/05/2014 10.28.08 > 1. Disconnect USB cable from phone.
INFO : 03/05/2014 10.28.08 > 2. Go to Menu->Settings->More->About Device.
INFO : 03/05/2014 10.28.08 > 3.Tap on "Build number" 7 times to enable developer options.
INFO : 03/05/2014 10.28.08 > 4. Go to Menu->Settings->More->Developer options.
INFO : 03/05/2014 10.28.08 > 5. Turn on "USB Debugging" option.
INFO : 03/05/2014 10.28.08 > 6. Go to dial window.
INFO : 03/05/2014 10.28.08 > 7. Enter "*#0808#" number.
INFO : 03/05/2014 10.28.08 > 8. Select "DM+Modem+ADB".
INFO : 03/05/2014 10.28.08 > 9. Press Home button.
INFO : 03/05/2014 10.28.08 > 10. Go to dial window.
INFO : 03/05/2014 10.28.08 > 11. Enter "*#9090#" number.
INFO : 03/05/2014 10.28.08 > 12. Set "Diag config" to "USB" value.
INFO : 03/05/2014 10.28.08 > 13. Restart phone.
INFO : 03/05/2014 10.28.08 > 14. Press "Read Info" in software.
INFO : 03/05/2014 10.28.13 > -----------------------------------------------------------------------------------
INFO : 03/05/2014 10.28.13 > Platform: Samsung Android
INFO : 03/05/2014 10.28.13 > Selected port: COM7
INFO : 03/05/2014 10.28.13 > Selected model: SM-N9005
INFO : 03/05/2014 10.28.13 > Mode: Normal
INFO : 03/05/2014 10.28.14 > Phone model: SM-N9005
INFO : 03/05/2014 10.28.14 > Firmware compiled date: Dec 19 2013
INFO : 03/05/2014 10.28.14 > Firmware compiled time: 11:00:00
INFO : 03/05/2014 10.28.14 > Firmware released date: Mar 4 2014
INFO : 03/05/2014 10.28.14 > Firmware released time: 14:17:12
INFO : 03/05/2014 10.28.14 > Phone IMEI: 357507-05-008253-9
INFO : 03/05/2014 10.28.14 > SW version: M8974A-AAAANAZM-1.0.180102
INFO : 03/05/2014 10.28.19 > -----------------------------------------------------------------------------------
INFO : 03/05/2014 10.28.20 > Platform: Samsung Android
INFO : 03/05/2014 10.28.20 > Selected port: COM7
INFO : 03/05/2014 10.28.20 > Selected model: SM-N9005
INFO : 03/05/2014 10.28.30 > Detected phone model: SM-N9005
INFO : 03/05/2014 10.28.30 > Firmware compiled date: Mon Apr 14 17:38:48 KST 2014
INFO : 03/05/2014 10.28.31 > PDA version: N9005XXUEND3
INFO : 03/05/2014 10.28.31 > CSC version: N9005ITVEND1
INFO : 03/05/2014 10.28.32 > SW version: N9005XXUENC2
INFO : 03/05/2014 10.28.33 > Phone IMEI: 357507050082539
INFO : 03/05/2014 10.28.34 > Phone SN: RF8DC0AYBSJ
INFO : 03/05/2014 10.28.34 > Android version: 4.4.2 (KOT49H)
INFO : 03/05/2014 10.28.35 > Writing security backup, please wait...
WARN : 03/05/2014 10.29.06 > Phone will restart now
INFO : 03/05/2014 10.29.06 > Security write successfully.
INFO : 03/05/2014 10.31.04 > -----------------------------------------------------------------------------------
INFO : 03/05/2014 10.31.04 > Platform: Samsung Android
INFO : 03/05/2014 10.31.04 > Selected port: COM7
INFO : 03/05/2014 10.31.04 > Selected model: SM-N9005
INFO : 03/05/2014 10.31.05 > Mode: Normal
INFO : 03/05/2014 10.31.05 > Phone model: SM-N9005
INFO : 03/05/2014 10.31.05 > Firmware compiled date: Dec 19 2013
INFO : 03/05/2014 10.31.06 > Firmware compiled time: 11:00:00
INFO : 03/05/2014 10.31.06 > Firmware released date: Mar 4 2014
INFO : 03/05/2014 10.31.06 > Firmware released time: 14:17:12
INFO : 03/05/2014 10.31.06 > SW version: M8974A-AAAANAZM-1.0.180102
INFO : 03/05/2014 10.31.06 > Old IMEI: 351776-06-xxxxxx-x
INFO : 03/05/2014 10.31.06 > New IMEI: 357507-05-004910-8
INFO : 03/05/2014 10.31.06 > Creating NVM backup
INFO : 03/05/2014 10.33.16 > Reading NVM done!
INFO : 03/05/2014 10.33.17 > Connecting to ADB, please waite...
INFO : 03/05/2014 10.33.20 > Firmware compiled date: Mon Apr 14 17:38:48 KST 2014
INFO : 03/05/2014 10.33.20 > PDA version: N9005XXUEND3
INFO : 03/05/2014 10.33.21 > CSC version: N9005ITVEND1
INFO : 03/05/2014 10.33.21 > SW version: N9005XXUENC2
INFO : 03/05/2014 10.33.23 > Phone IMEI: 351776062492830
INFO : 03/05/2014 10.33.23 > Phone SN: RF8DC0AYBSJ
INFO : 03/05/2014 10.33.23 > Android version: 4.4.2 (KOT49H)
INFO : 03/05/2014 10.33.23 > Cheking Root
INFO : 03/05/2014 10.33.26 > Erasing old IMEI. It can take some time. Please wait...
INFO : 03/05/2014 10.33.26 > Reading security backup, please wait...
INFO : 03/05/2014 10.33.40 > Backup saved as C:\Programmi\Octoplus\Octoplus_Samsung\BACKUP\Secu rity-SM-N9005-351776062492830-03-05-2014_10-33-26-.asec file
WARN : 03/05/2014 10.34.06 > Phone will restart now. Please don't disconnect cable!
WARN : 03/05/2014 10.35.47 > After phone being rebooted and powered on perform the following steps:
WARN : 03/05/2014 10.35.47 > 1. Disconnect USB cable.
WARN : 03/05/2014 10.35.47 > 2. Wait for 1-2 minutes.
WARN : 03/05/2014 10.35.47 > 3. Connect phone via UART cable to the Box.
INFO : 03/05/2014 10.35.47 > Serching phone...
INFO : 03/05/2014 10.35.57 > Phone found.
INFO : 03/05/2014 10.35.57 > Writing new IMEI. Please wait...
WARN : 03/05/2014 10.36.25 > Please connect phone to USB cable and press OK button.
INFO : 03/05/2014 10.36.25 > Serching phone...
INFO : 03/05/2014 10.36.35 > Firmware compiled date: Dec 19 2013
INFO : 03/05/2014 10.36.35 > Firmware compiled time: 11:00:00
INFO : 03/05/2014 10.36.35 > Firmware released date: Mar 4 2014
INFO : 03/05/2014 10.36.35 > Firmware released time: 14:17:12
INFO : 03/05/2014 10.36.36 > SW version: M8974A-AAAANAZM-1.0.180102
INFO : 03/05/2014 10.36.36 > Found phone on COM7
INFO : 03/05/2014 10.36.36 > Repairing NVM for SM-N9005 phone...
INFO : 03/05/2014 10.36.52 > Repairing 3G/4G...
INFO : 03/05/2014 10.37.15 > 3G/4G repair successfully
INFO : 03/05/2014 10.37.15 > IMEI successfully repaired.
WARN : 03/05/2014 10.37.16 > To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)

Delux9364 · 05-04-2014, 13:01

Please HELP!

I don't think that's a hardware issue.

05-01-2014, 18:40	#1 (permalink)
Delux9364 Junior Member Join Date: Sep 2013 Posts: 17 Member: 2024631 Status: Offline Thanks Meter: 0	SM-N9005 Repair NVM ok but no network, and cannot recognize UART cable As I explained in the title, I managed to repair NVM to my SM-N9005, imei changed but still can't access network (no 2g, no 3g, only emergency calls). I already tried to repair 3G/4G, with no success. Another problem I have is the box doesn't recognize the phone while the unlocking procedure (I use the UART cable with 525-530 khom resistor, with which I repaired dozens of I9300 and N7100). Please HELP!!

05-01-2014, 23:15	#3 (permalink)
Delux9364 Junior Member Join Date: Sep 2013 Posts: 17 Member: 2024631 Status: Offline Thanks Meter: 0	At the moment the phone IMEI is 35750705001407/8 (service IMEI) Here's the Repair NVM log (without spaces) h t t p s : / / d r i v e . g o o g l e . c o m /file/d/0B6_s30xwHn6PUWZlWE9qbURGbkk/edit?usp=sharing Here's the unlock log h t t p s : / / d r iv e . g o o g l e . c o m /file/d/0B6_s30xwHn6PV2ZzeWNiREpmTjQ/edit?usp=sharing Last edited by Delux9364; 05-01-2014 at 23:24.

05-01-2014, 23:58	#4 (permalink)
Gambitv01 No Life Poster Join Date: Dec 2010 Location: Romania Posts: 1,532 Member: 1475064 Status: Offline Thanks Meter: 347	imei write failed Welcome to Octoplus/Octopus Box Samsung software version 1.5.5 ----------------------------------------------------------------------------------- To connect SC-01C phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Applications->Development. 3. Turn on "USB Debugging" option. 4. When the message appears press "Yes". 5. Connect USB cable to the phone. 6. Press "Read Info" in software. ----------------------------------------------------------------------------------- To connect SM-N900T phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Go to dial window. 11. Enter "#9090#" number. 12. Set "Diag config" to "USB" value. 13. Restart phone. 14. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Detected phone model: SM-N900T Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: 358917052974741 Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Rebooting phone in Download mode... Rebooting phone failed. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Reading info, please wait... Proper android device not found. Make shure that "USB debug" option on the device is turned on. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM8 Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 Phone IMEI: 358917-05-297474-1 SW version: SET_BY_CM ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Old IMEI: 358917-05-297474-1 New IMEI: 357507-05-006324-0 Creating NVM backup Reading NVM done! Connecting to ADB, please waite... ADB server killed. Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: 358917052974741 Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Cheking Root Erasing old IMEI. It can take some time. Please wait... Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-N900T-358917052974741-01-05-2014_18-15- 24-.asec file Phone will restart now. Please don't disconnect cable! After phone being rebooted and powered on perform the following steps: 1. Disconnect USB cable. 2. Wait for 1-2 minutes. 3. Connect phone via UART cable to the Box. Serching phone... Phone found. Writing new IMEI. Please wait... Write IMEI failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Port is busy Mode: Emergency Write IMEI failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Old IMEI: 004400-15-202000-0 New IMEI: 357507-05-006558-3 Creating NVM backup Reading NVM done! Connecting to ADB, please waite... Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: Unknown Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Cheking Root Erasing old IMEI. It can take some time. Please wait... Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-N900T-01-05-2014_18-22-51-.asec file Phone will restart now. Please don't disconnect cable! After phone being rebooted and powered on perform the following steps: 1. Disconnect USB cable. 2. Wait for 1-2 minutes. 3. Connect phone via UART cable to the Box. Serching phone... Phone found. Writing new IMEI. Please wait... Write IMEI failed

05-02-2014, 00:41	#5 (permalink)
Gambitv01 No Life Poster Join Date: Dec 2010 Location: Romania Posts: 1,532 Member: 1475064 Status: Offline Thanks Meter: 347	ok i finally got it ok i finally got i used the z3xbox uart auto cable i got form the asansam box then it successfully wrote the imei Welcome to Octoplus/Octopus Box Samsung software version 1.5.5 ----------------------------------------------------------------------------------- To connect SC-01C phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Applications->Development. 3. Turn on "USB Debugging" option. 4. When the message appears press "Yes". 5. Connect USB cable to the phone. 6. Press "Read Info" in software. ----------------------------------------------------------------------------------- To connect SM-N900T phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Go to dial window. 11. Enter "#9090#" number. 12. Set "Diag config" to "USB" value. 13. Restart phone. 14. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Detected phone model: SM-N900T Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: 358917052974741 Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Rebooting phone in Download mode... Rebooting phone failed. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Reading info, please wait... Proper android device not found. Make shure that "USB debug" option on the device is turned on. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM8 Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 Phone IMEI: 358917-05-297474-1 SW version: SET_BY_CM ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Old IMEI: 358917-05-297474-1 New IMEI: 357507-05-006324-0 Creating NVM backup Reading NVM done! Connecting to ADB, please waite... ADB server killed. Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: 358917052974741 Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Cheking Root Erasing old IMEI. It can take some time. Please wait... Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-N900T-358917052974741-01-05-2014_18-15- 24-.asec file Phone will restart now. Please don't disconnect cable! After phone being rebooted and powered on perform the following steps: 1. Disconnect USB cable. 2. Wait for 1-2 minutes. 3. Connect phone via UART cable to the Box. Serching phone... Phone found. Writing new IMEI. Please wait... Write IMEI failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Port is busy Mode: Emergency Write IMEI failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Old IMEI: 004400-15-202000-0 New IMEI: 357507-05-006558-3 Creating NVM backup Reading NVM done! Connecting to ADB, please waite... Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: Unknown Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Cheking Root Erasing old IMEI. It can take some time. Please wait... Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-N900T-01-05-2014_18-22-51-.asec file Phone will restart now. Please don't disconnect cable! After phone being rebooted and powered on perform the following steps: 1. Disconnect USB cable. 2. Wait for 1-2 minutes. 3. Connect phone via UART cable to the Box. Serching phone... Phone found. Writing new IMEI. Please wait... Write IMEI failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Phone was not found on the selected port! Searching for USB diagnostic port... No diagnostic ports found! Connecting to phone on COM10 Phone connection failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Phone was not found on the selected port! Searching for USB diagnostic port... No diagnostic ports found! Connecting to phone on COM10 Phone connection failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM6 Mode: Emergency ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM6 Selected model: SM-N900T Port is busy Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM8 Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 Incorrect IMEI SW version: SET_BY_CM ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Old IMEI: 004400-15-202000-0 New IMEI: 004400-15-202000-0 Please, enter the new IMEI ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Old IMEI: 004400-15-202000-0 New IMEI: 357507-05-001989-5 Creating NVM backup Reading NVM done! Connecting to ADB, please waite... Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: Unknown Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Cheking Root Erasing old IMEI. It can take some time. Please wait... Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-N900T-01-05-2014_19-21-14-.asec file Phone will restart now. Please don't disconnect cable! After phone being rebooted and powered on perform the following steps: 1. Disconnect USB cable. 2. Wait for 1-2 minutes. 3. Connect phone via UART cable to the Box. Serching phone... Phone found. Writing new IMEI. Please wait... Write IMEI failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Old IMEI: 004400-15-202000-0 New IMEI: 357507-05-000050-7 Creating NVM backup Reading NVM done! Connecting to ADB, please waite... Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: Unknown Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Cheking Root Erasing old IMEI. It can take some time. Please wait... Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-N900T-01-05-2014_19-31-09-.asec file Phone will restart now. Please don't disconnect cable! After phone being rebooted and powered on perform the following steps: 1. Disconnect USB cable. 2. Wait for 1-2 minutes. 3. Connect phone via UART cable to the Box. Serching phone... Phone found. Writing new IMEI. Please wait... Please connect phone to USB cable and press OK button. Serching phone... Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Found phone on COM8 Repairing NVM for SM-N900T phone... Repairing 3G/4G... 3G/4G repair successfully IMEI successfully repaired. To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)

05-01-2014, 19:01	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Which IMEI has the phone at the moment? Please post here software log of Unlock operation.

05-02-2014, 01:42	#6 (permalink)
Gambitv01 No Life Poster Join Date: Dec 2010 Location: Romania Posts: 1,532 Member: 1475064 Status: Offline Thanks Meter: 347	Welcome to Octoplus/Octopus Box Samsung software version 1.5.5 ----------------------------------------------------------------------------------- To connect SC-01C phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Applications->Development. 3. Turn on "USB Debugging" option. 4. When the message appears press "Yes". 5. Connect USB cable to the phone. 6. Press "Read Info" in software. ----------------------------------------------------------------------------------- To connect SM-N900T phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Go to dial window. 11. Enter "#9090#" number. 12. Set "Diag config" to "USB" value. 13. Restart phone. 14. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Detected phone model: SM-N900T Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: 358917052974741 Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Rebooting phone in Download mode... Rebooting phone failed. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Reading info, please wait... Proper android device not found. Make shure that "USB debug" option on the device is turned on. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM8 Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 Phone IMEI: 358917-05-297474-1 SW version: SET_BY_CM ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Old IMEI: 358917-05-297474-1 New IMEI: 357507-05-006324-0 Creating NVM backup Reading NVM done! Connecting to ADB, please waite... ADB server killed. Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: 358917052974741 Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Cheking Root Erasing old IMEI. It can take some time. Please wait... Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-N900T-358917052974741-01-05-2014_18-15- 24-.asec file Phone will restart now. Please don't disconnect cable! After phone being rebooted and powered on perform the following steps: 1. Disconnect USB cable. 2. Wait for 1-2 minutes. 3. Connect phone via UART cable to the Box. Serching phone... Phone found. Writing new IMEI. Please wait... Write IMEI failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Port is busy Mode: Emergency Write IMEI failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Old IMEI: 004400-15-202000-0 New IMEI: 357507-05-006558-3 Creating NVM backup Reading NVM done! Connecting to ADB, please waite... Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: Unknown Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Cheking Root Erasing old IMEI. It can take some time. Please wait... Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-N900T-01-05-2014_18-22-51-.asec file Phone will restart now. Please don't disconnect cable! After phone being rebooted and powered on perform the following steps: 1. Disconnect USB cable. 2. Wait for 1-2 minutes. 3. Connect phone via UART cable to the Box. Serching phone... Phone found. Writing new IMEI. Please wait... Write IMEI failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Phone was not found on the selected port! Searching for USB diagnostic port... No diagnostic ports found! Connecting to phone on COM10 Phone connection failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Phone was not found on the selected port! Searching for USB diagnostic port... No diagnostic ports found! Connecting to phone on COM10 Phone connection failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N900T Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM6 Mode: Emergency ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM6 Selected model: SM-N900T Port is busy Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM8 Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 Incorrect IMEI SW version: SET_BY_CM ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Old IMEI: 004400-15-202000-0 New IMEI: 004400-15-202000-0 Please, enter the new IMEI ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Old IMEI: 004400-15-202000-0 New IMEI: 357507-05-001989-5 Creating NVM backup Reading NVM done! Connecting to ADB, please waite... Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: Unknown Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Cheking Root Erasing old IMEI. It can take some time. Please wait... Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-N900T-01-05-2014_19-21-14-.asec file Phone will restart now. Please don't disconnect cable! After phone being rebooted and powered on perform the following steps: 1. Disconnect USB cable. 2. Wait for 1-2 minutes. 3. Connect phone via UART cable to the Box. Serching phone... Phone found. Writing new IMEI. Please wait... Write IMEI failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM8 Selected model: SM-N900T Mode: Normal Phone model: SM-N900T Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Old IMEI: 004400-15-202000-0 New IMEI: 357507-05-000050-7 Creating NVM backup Reading NVM done! Connecting to ADB, please waite... Firmware compiled date: Fri Sep 13 23:52:13 KST 2013 PDA version: N900TUVUBMI7 CSC version: N900TTMBBMI7 SW version: N900TUVUBMI7 Phone IMEI: Unknown Phone SN: RV8F10NT4FA Android version: 4.3 (JSS15J) Cheking Root Erasing old IMEI. It can take some time. Please wait... Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-N900T-01-05-2014_19-31-09-.asec file Phone will restart now. Please don't disconnect cable! After phone being rebooted and powered on perform the following steps: 1. Disconnect USB cable. 2. Wait for 1-2 minutes. 3. Connect phone via UART cable to the Box. Serching phone... Phone found. Writing new IMEI. Please wait... Please connect phone to USB cable and press OK button. Serching phone... Firmware compiled date: Sep 13 2013 Firmware compiled time: 18:20:25 Firmware released date: Sep 13 2013 Firmware released time: 18:20:25 SW version: SET_BY_CM Found phone on COM8 Repairing NVM for SM-N900T phone... Repairing 3G/4G... 3G/4G repair successfully IMEI successfully repaired. To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!) it worked buy this cable Z3X Micro UART Auto Ignition Cable

05-02-2014, 02:17	#7 (permalink)
Delux9364 Junior Member Join Date: Sep 2013 Posts: 17 Member: 2024631 Status: Offline Thanks Meter: 0	Thank you for the advice, but since I manage to change IMEI through Repair NVM I just want to know if there's a solution to let me make phone calls

05-02-2014, 06:34	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	@ Delux9364 Install the latest Software version (Software), make Repair IMEI, make Repair 3G/4G, insert SIM card, wait 3-5 minutes and select network manually. Post here full Software log with all of your actions. If the phone doesn't connect via your Samsung Micro UART C3300k/C3303k cable, try to use another cable, maybe, the problem with your cable.

05-02-2014, 13:31	#9 (permalink)
Delux9364 Junior Member Join Date: Sep 2013 Posts: 17 Member: 2024631 Status: Offline Thanks Meter: 0	I already posted the full log, if I try to repair imei it simply stays on "Searching phone" when I connect it with my UART cable (the same cable I used to repair dozens of i9300, n7100 and i9505 imeis). The only thing I can do is Repair NVM, but even if I repair 3G/4g network the phone says "only emergency calls"

05-02-2014, 19:51	#10 (permalink)
Delux9364 Junior Member Join Date: Sep 2013 Posts: 17 Member: 2024631 Status: Offline Thanks Meter: 0	Ok I changed OS to Win XP. Now everything works fine but still only emergency calls. I followed these steps 1. Install the latest Software version (Software). 2. Re-flash the phone. 3. Make Repair NVM. 4. Make Factory data reset. 5. Make Repair IMEI (write service IMEI from the Software list). 6. Make Repair 3G/4G.

05-02-2014, 20:07	#11 (permalink)
Delux9364 Junior Member Join Date: Sep 2013 Posts: 17 Member: 2024631 Status: Offline Thanks Meter: 0	Here's the full log. Please HELP! h t t p s : / / d r i v e . g o o g l e . c o m /file/d/0B6_s30xwHn6PLVdOcFdlUTVTREU/edit?usp=sharing

05-02-2014, 22:04	#12 (permalink)
Delux9364 Junior Member Join Date: Sep 2013 Posts: 17 Member: 2024631 Status: Offline Thanks Meter: 0	I'm experiencing this problem http://forum.gsmhosting.com/vbb/f684...53/index2.html But I'm on 1.5.5, so the problem should be fixed. Why it's not for me?

05-03-2014, 07:42	#13 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Try to write other service IMEI (try to write several different IMEIs) from the list, then make Repair 3G/4G and post here full SOftware log with these actions (don't upload log somewhere, post it directly here).

05-03-2014, 13:08	#14 (permalink)
Delux9364 Junior Member Join Date: Sep 2013 Posts: 17 Member: 2024631 Status: Offline Thanks Meter: 0	I tried different service imeis on the same phone. All the logs are pretty like this last one. The result is "only emergency calls" INFO : 03/05/2014 10.28.08 > To connect SM-N9005 phone you have to perform the following steps: INFO : 03/05/2014 10.28.08 > 1. Disconnect USB cable from phone. INFO : 03/05/2014 10.28.08 > 2. Go to Menu->Settings->More->About Device. INFO : 03/05/2014 10.28.08 > 3.Tap on "Build number" 7 times to enable developer options. INFO : 03/05/2014 10.28.08 > 4. Go to Menu->Settings->More->Developer options. INFO : 03/05/2014 10.28.08 > 5. Turn on "USB Debugging" option. INFO : 03/05/2014 10.28.08 > 6. Go to dial window. INFO : 03/05/2014 10.28.08 > 7. Enter "#0808#" number. INFO : 03/05/2014 10.28.08 > 8. Select "DM+Modem+ADB". INFO : 03/05/2014 10.28.08 > 9. Press Home button. INFO : 03/05/2014 10.28.08 > 10. Go to dial window. INFO : 03/05/2014 10.28.08 > 11. Enter "#9090#" number. INFO : 03/05/2014 10.28.08 > 12. Set "Diag config" to "USB" value. INFO : 03/05/2014 10.28.08 > 13. Restart phone. INFO : 03/05/2014 10.28.08 > 14. Press "Read Info" in software. INFO : 03/05/2014 10.28.13 > ----------------------------------------------------------------------------------- INFO : 03/05/2014 10.28.13 > Platform: Samsung Android INFO : 03/05/2014 10.28.13 > Selected port: COM7 INFO : 03/05/2014 10.28.13 > Selected model: SM-N9005 INFO : 03/05/2014 10.28.13 > Mode: Normal INFO : 03/05/2014 10.28.14 > Phone model: SM-N9005 INFO : 03/05/2014 10.28.14 > Firmware compiled date: Dec 19 2013 INFO : 03/05/2014 10.28.14 > Firmware compiled time: 11:00:00 INFO : 03/05/2014 10.28.14 > Firmware released date: Mar 4 2014 INFO : 03/05/2014 10.28.14 > Firmware released time: 14:17:12 INFO : 03/05/2014 10.28.14 > Phone IMEI: 357507-05-008253-9 INFO : 03/05/2014 10.28.14 > SW version: M8974A-AAAANAZM-1.0.180102 INFO : 03/05/2014 10.28.19 > ----------------------------------------------------------------------------------- INFO : 03/05/2014 10.28.20 > Platform: Samsung Android INFO : 03/05/2014 10.28.20 > Selected port: COM7 INFO : 03/05/2014 10.28.20 > Selected model: SM-N9005 INFO : 03/05/2014 10.28.30 > Detected phone model: SM-N9005 INFO : 03/05/2014 10.28.30 > Firmware compiled date: Mon Apr 14 17:38:48 KST 2014 INFO : 03/05/2014 10.28.31 > PDA version: N9005XXUEND3 INFO : 03/05/2014 10.28.31 > CSC version: N9005ITVEND1 INFO : 03/05/2014 10.28.32 > SW version: N9005XXUENC2 INFO : 03/05/2014 10.28.33 > Phone IMEI: 357507050082539 INFO : 03/05/2014 10.28.34 > Phone SN: RF8DC0AYBSJ INFO : 03/05/2014 10.28.34 > Android version: 4.4.2 (KOT49H) INFO : 03/05/2014 10.28.35 > Writing security backup, please wait... WARN : 03/05/2014 10.29.06 > Phone will restart now INFO : 03/05/2014 10.29.06 > Security write successfully. INFO : 03/05/2014 10.31.04 > ----------------------------------------------------------------------------------- INFO : 03/05/2014 10.31.04 > Platform: Samsung Android INFO : 03/05/2014 10.31.04 > Selected port: COM7 INFO : 03/05/2014 10.31.04 > Selected model: SM-N9005 INFO : 03/05/2014 10.31.05 > Mode: Normal INFO : 03/05/2014 10.31.05 > Phone model: SM-N9005 INFO : 03/05/2014 10.31.05 > Firmware compiled date: Dec 19 2013 INFO : 03/05/2014 10.31.06 > Firmware compiled time: 11:00:00 INFO : 03/05/2014 10.31.06 > Firmware released date: Mar 4 2014 INFO : 03/05/2014 10.31.06 > Firmware released time: 14:17:12 INFO : 03/05/2014 10.31.06 > SW version: M8974A-AAAANAZM-1.0.180102 INFO : 03/05/2014 10.31.06 > Old IMEI: 351776-06-xxxxxx-x INFO : 03/05/2014 10.31.06 > New IMEI: 357507-05-004910-8 INFO : 03/05/2014 10.31.06 > Creating NVM backup INFO : 03/05/2014 10.33.16 > Reading NVM done! INFO : 03/05/2014 10.33.17 > Connecting to ADB, please waite... INFO : 03/05/2014 10.33.20 > Firmware compiled date: Mon Apr 14 17:38:48 KST 2014 INFO : 03/05/2014 10.33.20 > PDA version: N9005XXUEND3 INFO : 03/05/2014 10.33.21 > CSC version: N9005ITVEND1 INFO : 03/05/2014 10.33.21 > SW version: N9005XXUENC2 INFO : 03/05/2014 10.33.23 > Phone IMEI: 351776062492830 INFO : 03/05/2014 10.33.23 > Phone SN: RF8DC0AYBSJ INFO : 03/05/2014 10.33.23 > Android version: 4.4.2 (KOT49H) INFO : 03/05/2014 10.33.23 > Cheking Root INFO : 03/05/2014 10.33.26 > Erasing old IMEI. It can take some time. Please wait... INFO : 03/05/2014 10.33.26 > Reading security backup, please wait... INFO : 03/05/2014 10.33.40 > Backup saved as C:\Programmi\Octoplus\Octoplus_Samsung\BACKUP\Secu rity-SM-N9005-351776062492830-03-05-2014_10-33-26-.asec file WARN : 03/05/2014 10.34.06 > Phone will restart now. Please don't disconnect cable! WARN : 03/05/2014 10.35.47 > After phone being rebooted and powered on perform the following steps: WARN : 03/05/2014 10.35.47 > 1. Disconnect USB cable. WARN : 03/05/2014 10.35.47 > 2. Wait for 1-2 minutes. WARN : 03/05/2014 10.35.47 > 3. Connect phone via UART cable to the Box. INFO : 03/05/2014 10.35.47 > Serching phone... INFO : 03/05/2014 10.35.57 > Phone found. INFO : 03/05/2014 10.35.57 > Writing new IMEI. Please wait... WARN : 03/05/2014 10.36.25 > Please connect phone to USB cable and press OK button. INFO : 03/05/2014 10.36.25 > Serching phone... INFO : 03/05/2014 10.36.35 > Firmware compiled date: Dec 19 2013 INFO : 03/05/2014 10.36.35 > Firmware compiled time: 11:00:00 INFO : 03/05/2014 10.36.35 > Firmware released date: Mar 4 2014 INFO : 03/05/2014 10.36.35 > Firmware released time: 14:17:12 INFO : 03/05/2014 10.36.36 > SW version: M8974A-AAAANAZM-1.0.180102 INFO : 03/05/2014 10.36.36 > Found phone on COM7 INFO : 03/05/2014 10.36.36 > Repairing NVM for SM-N9005 phone... INFO : 03/05/2014 10.36.52 > Repairing 3G/4G... INFO : 03/05/2014 10.37.15 > 3G/4G repair successfully INFO : 03/05/2014 10.37.15 > IMEI successfully repaired. WARN : 03/05/2014 10.37.16 > To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)

05-04-2014, 13:01	#15 (permalink)
Delux9364 Junior Member Join Date: Sep 2013 Posts: 17 Member: 2024631 Status: Offline Thanks Meter: 0	Please HELP! I don't think that's a hardware issue.