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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-17-2017, 06:04   #1 (permalink)
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SM-N910P Unlock question [Answered]


Code:
Welcome to Octoplus/Octopus Box Samsung software version 2.6.1
-----------------------------------------------------------------------------------
To connect SM-N910P phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N910P
Detected phone model: SM-N910P
Firmware compiled date: Mon Sep 18 23:27:48 KST 2017
PDA version: N910PVPU5DQI5
CSC version: N910PSPT5DQI5
SW version: N910PVPU5DQI5
Android version: 6.0.1 (MMB29M)
Sales code: SPR
Country: USA
HW platform: apq8084
HW Chip: APQ8084
HW Modem: MDM9625M
Security patch level: 2017-08-01
SIM 1 status: card io error
Codename: trltespr
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as Security-SM-N910P-16-11-2017_21-00-53 file
Installing service app...
Unlocking phone...
Finalizing...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.6.1 Software version.
it says unlocked but its still saying invalid simcard

Last edited by Octopus box; 11-17-2017 at 07:32.
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Old 11-17-2017, 07:30   #2 (permalink)
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Hello.

Your device has latest security patch. Try to re-flash the phone with another (older) firmware and repeat the operation again. Post here the result.

Last edited by Octopus box; 11-23-2017 at 06:36.
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Old 11-17-2017, 08:09   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Your device has latest security patch. Try to re-flash the phone with another (older) firmware and repeat the operation again. Post hete the result.
@
how to find another file ?
binary 5
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Old 11-17-2017, 08:39   #4 (permalink)
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Try to re-flash the phone with another (older) firmware and repeat the operation again.
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Old 11-17-2017, 08:47   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Try to re-flash the phone with another (older) firmware and repeat the operation again.
@ Dear
no another file only N910PVPU5DQI5
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Old 11-17-2017, 08:51   #6 (permalink)
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Please wait, we will upload firmware into the Support Area and then You try to re-flash the phone with firmware from the Support Area. To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.

Last edited by Octopus box; 11-17-2017 at 09:09.
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Old 11-17-2017, 09:39   #7 (permalink)
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We have uploaded one new firmware into the Support Area.
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Old 11-18-2017, 03:45   #8 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We have uploaded one new firmware into the Support Area.
unlock done but not working
Code:
Welcome to Octoplus/Octopus Box Samsung software version 2.6.1
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N910P
Detected phone model: SM-N910P
Firmware compiled date: Mon Sep 18 23:27:48 KST 2017
PDA version: N910PVPU5DQI5
CSC version: N910PSPT5DQI5
SW version: N910PVPU5DQI5
Android version: 6.0.1 (MMB29M)
Sales code: SPR
Country: USA
HW platform: apq8084
HW Chip: APQ8084
HW Modem: MDM9625M
Security patch level: 2017-08-01
SIM 1 status: absent
Codename: trltespr
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as Security-SM-N910P-17-11-2017_18-38-05 file
Installing service app...
Unlocking phone...
Finalizing...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.6.1 Software version.
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Old 11-20-2017, 03:51   #9 (permalink)
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Writing Firmware Failed
Code:
Welcome to Octoplus/Octopus Box Samsung software version 2.6.1
-----------------------------------------------------------------------------------
To connect SM-N910P phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->Developer options.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Connect usb cable to phone.
6. Go to dial window.
7. Enter *#9090# number.
8. Set speed to 115200.
9. Go to dial window.
10. Enter "*#7284#" number.
11. Set "UART" radio button to "MODEM" value.
12. Set "USB" radio button to "PDA" value
13. Press "Read Info" in software.
Selected firmware file: N910PVPU5DQI5_N910PSPT5DQI5
_N910PVPU5DQI5_HOME.oct
Please put the phone into Download Mode and connect USB cable.
To put SM-N910P into Download Mode, You have to perform the 
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on 
Advanced mode!
Firmware write started.
Writing ABOOT section...
ABOOT section has been written successfully.
Writing SBL1 section...
SBL1 section has been written successfully.
Writing RPM section...
RPM section has been written successfully.
Writing TZ section...
TZ section has been written successfully.
Writing DBI section...
DBI section has been written successfully.
Writing APNHLOS section...
APNHLOS section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing MODEM section...
MODEM section has been written successfully.
Writing Firmware Failed
Performed by 2.6.1 Software version.
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Old 11-23-2017, 02:42   #10 (permalink)
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Arrow N910P Not working

Hey team here is a log it says ok but once phone turns back on it still says invalid:


Platform: Samsung Android
Selected port: COM5
Selected model: SM-N910P
Detected phone model: SM-N910P
Firmware compiled date: Mon Sep 18 23:27:48 KST 2017
PDA version: N910PVPU5DQI5
CSC version: N910PSPT5DQI5
SW version: N910PVPU5DQI5
Phone SN: 00000000000
Android version: 6.0.1 (MMB29M)
Sales code: SPR
Country: USA
HW platform: apq8084
HW Chip: APQ8084
HW Modem: MDM9625M
Security patch level: 2017-08-01
SIM 1 status: card io error
Codename: trltespr
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as Security-SM-N910P-22-11-2017_17-36-16
file
Installing service app...
Unlocking phone...
Finalizing...
Phone is successfully unlocked
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Old 11-23-2017, 06:35   #11 (permalink)
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Hello.

Your device has latest security patch and firmware:
Quote:
Firmware compiled date: Mon Sep 18 23:27:48 KST 2017
Quote:
Security patch level: 2017-08-01
Try to re-flash the phone with older firmware version and repeat the operation again and post here the result.
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Old 11-24-2017, 11:50   #12 (permalink)
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We can't downgrade to lower version because this is binary 5 firmware previous firmware is binary 4 it always fails to downgrade please update unlocking solution for latest firmware as soon as possible for n910p and for j727p....thank you
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Old 11-24-2017, 20:11   #13 (permalink)
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N910p

Quote:
Originally Posted by Octopus box View Post
Hello.

Your device has latest security patch and firmware:


Try to re-flash the phone with older firmware version and repeat the operation again and post here the result.
This operation was done using the firmware from the support area, and as said by the other member it cannot be downgraded it it won let you and if you only flash old MODEM it will damage the baseband.
Hope the team can come with a solution soon.
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