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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 06-14-2018, 05:05   #1 (permalink)
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SM-N920S DRK fix problem [Answered]


Welcome to Octoplus Box Samsung software version 2.6.9
-----------------------------------------------------------------------------------
To connect SM-N920S phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SM-N920S
Operation: DRK Fix
Warning: Selected model (SM-N920S) differs from the detected one
(ZENLTE)!
If you want select (ZENLTE) as (SM-N920S) model, please check
"manual select".
DRK fixing failed!
Performed by 2.6.9 Software version.

Last edited by Octopus box; 06-14-2018 at 05:39.
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Old 06-14-2018, 05:38   #2 (permalink)
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Hello.

As You can see from your Software log, your device was detected as ZENLTE, not as SM-N920S:
Quote:
Warning: Selected model (SM-N920S) differs from the detected one
(ZENLTE)!
Please check "Manual select" option and repeat the operation again.

Also please connect the device in normal mode, read phone's info and post it here, we will check it.
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