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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 10-28-2013, 18:40   #1 (permalink)
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Sph-L720 Sprint s4 unlock problem


-----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM80
Selected model: SPH-L720
Mode: Normal
Phone model: SPH-L720
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW Version:
Unlocking phone...
Phone unlocking failed
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Old 10-29-2013, 08:00   #2 (permalink)
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Hello.
As You can see from the Software log, You have not connected the phone correctly. Try to connect the phone via Micro USB and via Samsung Micro UART cables as it is written in Software manual:

Quote:
To connect SPH-L720 phone via Micro USB cable, you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes"
5. Go to dial window
6. Enter "*#0808#" number.
7. Set "USB" radio button to "MODEM" value
8. Go to "Qualcomm USB Settings"
9. Select "DM+Modem+ADB".
10. Close window.
11. Go to dial window.
12. Enter "*#9090#" number.
13. Set "Diag config" to "[1]DM/DUM over HS-USB" value.
14. Restart phone.
15. Press "Read Info" in software.

Quote:
To connect SPH-L720 phone via Samsung Micro UART cable, you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes"
5. Go to dial window
6. Enter "*#0808#" number.
7. Set "USB" radio button to "MODEM" value
8. Go to "Qualcomm USB Settings"
9. Select "DM+Modem+ADB".
10. Close window.
11. Go to dial window.
12. Enter "*#9090#" number.
13. Set "Diag config" to "[4]DM over UART" value.
14. Restart phone.
15. Press "Read Info" in software.
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Old 04-17-2014, 13:15   #3 (permalink)
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Question Sph-L720 Sprint s4 unlock problem also. 4.3 Baseband L720VPUEMK2

Quote:
Originally Posted by Octopus box View Post
Hello.
As You can see from the Software log, You have not connected the phone correctly. Try to connect the phone via Micro USB and via Samsung Micro UART cables as it is written in Software manual:

Sph-L720 Sprint s4 unlock problem -----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM94
Selected model: SPH-L720
Mode: Normal
Phone model: SPH-L720
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW Version:
Unlocking phone...
Phone unlocking failed

To connect SPH-L720 phone via Micro USB cable, you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes"
5. Go to dial window
6. Enter "*#0808#" number.
7. Set "USB" radio button to "MODEM" value
(Not have this option)
8. Go to "Qualcomm USB Settings"
(Not have this option)
9. Select "DM+Modem+ADB". (Only This option highlight when dial "*#0808#" )
10. Close window.
11. Go to dial window.
12. Enter "*#9090#" number.
13. Set "Diag config" to "[1]DM/DUM over HS-USB" value. did
14. Restart phone.
15. Press "Read Info" in software.



but same problem. help Octopus Box Support.
Thanks in advance
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Old 04-17-2014, 13:20   #4 (permalink)
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Quote:
Sph-L720 Sprint s4 unlock problem also. 4.3 Baseband L720VPUEMK2
This baseband version is currently not supported. Please look here: http://forum.gsmhosting.com/vbb/9814190-post37.html.

Quote:
Note!
SPH-L720*. Direct Unlock, Repair IMEI solutions work only for MDL and MDC baseband versions.
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Old 04-17-2014, 14:02   #5 (permalink)
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Thanks for reply. Can I downgrade from 4.3 to 4.2.2 MDL firmware?
or can u give me MDL firmware for downgrade tested?

I tried MDC 4.2.2 from support but said Kernel not Samsung Authorized.

Any solution?
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Old 04-17-2014, 14:10   #6 (permalink)
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Quote:
Can I downgrade from 4.3 to 4.2.2 MDL firmware?
Sorry, currently we have no tested solution.
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Old 04-17-2014, 14:16   #7 (permalink)
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okkk bro....... then waiting for Solution on upcoming Update....
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Old 04-17-2014, 21:43   #8 (permalink)
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flash with 9505 and then try to unlock

but its all your own risk

but i m lucky to convert and unlock
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Old 04-19-2014, 06:09   #9 (permalink)
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Hello, when you unlock the sprint s4..... does it work in the USA or only outside the usa?
Thank you
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Old 05-02-2014, 23:59   #10 (permalink)
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Quote:
Originally Posted by dannyc1976 View Post
Hello, when you unlock the sprint s4..... does it work in the USA or only outside the usa?
Thank you
Once it is unlocked, it should work with any SIM card in U.S.
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