t337 stuck in logo - GSM-Forum

hendrid · 05-12-2016, 22:08

here my logs
INFO : 09/05/2016 10:21:31 > To connect SM-T337T phone you have to perform the following steps:
INFO : 09/05/2016 10:21:31 > 1. Disconnect USB cable from phone.
INFO : 09/05/2016 10:21:31 > 2. Go to Menu->Settings->More->About Device.
INFO : 09/05/2016 10:21:31 > 3.Tap on "Build number" 7 times to enable developer options.
INFO : 09/05/2016 10:21:31 > 4. Go to Menu->Settings->More->Developer options.
INFO : 09/05/2016 10:21:31 > 5. Turn on "USB Debugging" option.
INFO : 09/05/2016 10:21:31 > 6. Go to Calculator application. Enter "(+30012012732+" number, to get phone dial window.
INFO : 09/05/2016 10:21:31 > 7. Enter "*#0808#" number.
INFO : 09/05/2016 10:21:31 > 8. Select "DM+Modem+ADB".
INFO : 09/05/2016 10:21:31 > 9. Press Home button.
INFO : 09/05/2016 10:21:31 > 10. Go to dial window.
INFO : 09/05/2016 10:21:31 > 11. Enter "*#9090#" number.
INFO : 09/05/2016 10:21:31 > 12. Set "Diag config" to "[1]DM/DUM over HS-USB" value.
INFO : 09/05/2016 10:21:31 > 13. Restart phone.
INFO : 09/05/2016 10:21:31 > 14. Press "Read Info" in software.
INFO : 09/05/2016 10:21:45 > -----------------------------------------------------------------------------------
INFO : 09/05/2016 10:21:45 > To connect SM-T337A phone you have to perform the following steps:
INFO : 09/05/2016 10:21:45 > 1. Disconnect USB cable from phone.
INFO : 09/05/2016 10:21:45 > 2. Go to Menu->Settings->More->About Device.
INFO : 09/05/2016 10:21:45 > 3.Tap on "Build number" 7 times to enable developer options.
INFO : 09/05/2016 10:21:45 > 4. Go to Menu->Settings->More->Developer options.
INFO : 09/05/2016 10:21:45 > 5. Turn on "USB Debugging" option.
INFO : 09/05/2016 10:21:45 > 6. Go to Calculator application. Enter "(+30012012732+" number, to get phone dial window.
INFO : 09/05/2016 10:21:45 > 7. Enter "*#0808#" number.
INFO : 09/05/2016 10:21:45 > 8. Select "DM+Modem+ADB".
INFO : 09/05/2016 10:21:45 > 9. Press Home button.
INFO : 09/05/2016 10:21:45 > 10. Go to dial window.
INFO : 09/05/2016 10:21:45 > 11. Enter "*#9090#" number.
INFO : 09/05/2016 10:21:45 > 12. Set "Diag config" to "[1]DM/DUM over HS-USB" value.
INFO : 09/05/2016 10:21:45 > 13. Restart phone.
INFO : 09/05/2016 10:21:45 > 14. Press "Read Info" in software.
INFO : 09/05/2016 10:21:50 > -----------------------------------------------------------------------------------
INFO : 09/05/2016 10:21:51 > Platform: Samsung Android
INFO : 09/05/2016 10:21:51 > Selected port: COM21
INFO : 09/05/2016 10:21:51 > Selected model: SM-T337A
INFO : 09/05/2016 10:21:51 > Reading info...
INFO : 09/05/2016 10:21:51 > Mode: Normal
INFO : 09/05/2016 10:21:51 > Firmware compiled date: Apr 28 2015
INFO : 09/05/2016 10:21:51 > Firmware compiled time: 00:00:00
INFO : 09/05/2016 10:21:51 > Firmware released date: Aug 12 2015
INFO : 09/05/2016 10:21:51 > Firmware released time: 17:33:44
INFO : 09/05/2016 10:21:51 > SW Version: MPSS.DI.2.0.c8-00111-M8926DAAAANAZM-1
WARN : 09/05/2016 10:21:52 > Please, press "OK" button on the phone to allow USB debugging..
INFO : 09/05/2016 10:21:58 > Detected phone model: SM-T337A
INFO : 09/05/2016 10:21:58 > Firmware compiled date: Thu Aug 13 17:16:37 KST 2015
INFO : 09/05/2016 10:21:58 > PDA version: T337AUCU2BOH4
INFO : 09/05/2016 10:21:58 > CSC version: T337AATT2BOH4
INFO : 09/05/2016 10:21:58 > SW version: T337AUCU2BOH4
INFO : 09/05/2016 10:21:59 > Phone SN: R32G1034PQL
INFO : 09/05/2016 10:21:59 > Android version: 5.1.1 (LMY47X)
INFO : 09/05/2016 10:21:59 > Country: USA
INFO : 09/05/2016 10:21:59 > HW platform: msm8226
INFO : 09/05/2016 10:21:59 > HW Chip: MSM8226
INFO : 09/05/2016 10:21:59 > HW Modem: MSM8926
INFO : 09/05/2016 10:21:59 > Codename: milletlteuc
INFO : 09/05/2016 10:21:59 > Checking Root:
ERROR : 09/05/2016 10:22:00 > Phone is not Rooted.
INFO : 09/05/2016 10:22:00 > Unlocking phone...
INFO : 09/05/2016 10:22:00 > Phone is successfully unlocked
WARN : 09/05/2016 10:22:00 > To finish the operation, please restart the phone via phone's menu.
INFO : 09/05/2016 10:22:01 > Performed by 2.2.5 software version
INFO : 09/05/2016 10:22:12 > -----------------------------------------------------------------------------------
INFO : 09/05/2016 10:22:13 > Platform: Samsung Android
INFO : 09/05/2016 10:22:13 > Selected port: COM43
INFO : 09/05/2016 10:22:13 > Selected model: SM-T337A
INFO : 09/05/2016 10:22:13 > Reading info...
INFO : 09/05/2016 10:22:13 > Mode: Normal
INFO : 09/05/2016 10:22:13 > Firmware compiled date: Apr 28 2015
INFO : 09/05/2016 10:22:13 > Firmware compiled time: 00:00:00
INFO : 09/05/2016 10:22:13 > Firmware released date: Aug 12 2015
INFO : 09/05/2016 10:22:13 > Firmware released time: 17:33:44
INFO : 09/05/2016 10:22:13 > SW Version: MPSS.DI.2.0.c8-00111-M8926DAAAANAZM-1
INFO : 09/05/2016 10:22:16 > Detected phone model: SM-T337A
INFO : 09/05/2016 10:22:16 > Firmware compiled date: Thu Aug 13 17:16:37 KST 2015
INFO : 09/05/2016 10:22:16 > PDA version: T337AUCU2BOH4
INFO : 09/05/2016 10:22:16 > CSC version: T337AATT2BOH4
INFO : 09/05/2016 10:22:16 > SW version: T337AUCU2BOH4
INFO : 09/05/2016 10:22:16 > Phone SN: R32G1034PQL
INFO : 09/05/2016 10:22:16 > Android version: 5.1.1 (LMY47X)
INFO : 09/05/2016 10:22:16 > Country: USA
INFO : 09/05/2016 10:22:16 > HW platform: msm8226
INFO : 09/05/2016 10:22:16 > HW Chip: MSM8226
INFO : 09/05/2016 10:22:16 > HW Modem: MSM8926
INFO : 09/05/2016 10:22:16 > Codename: milletlteuc
INFO : 09/05/2016 10:22:16 > Checking Root:
ERROR : 09/05/2016 10:22:18 > Phone is not Rooted.
INFO : 09/05/2016 10:22:18 > Unlocking phone...
INFO : 09/05/2016 10:22:18 > Phone is successfully unlocked
WARN : 09/05/2016 10:22:18 > To finish the operation, please restart the phone via phone's menu.
INFO : 09/05/2016 10:22:19 > Performed by 2.2.5 software version
INFO : 09/05/2016 10:22:32 > -----------------------------------------------------------------------------------
INFO : 09/05/2016 10:22:33 > Platform: Samsung Android
INFO : 09/05/2016 10:22:33 > Selected port: COM43
INFO : 09/05/2016 10:22:33 > Selected model: SM-T337A
ERROR : 09/05/2016 10:22:33 > Phone unlocking failed
INFO : 09/05/2016 10:22:34 > Performed by 2.2.5 software version
INFO : 09/05/2016 10:22:40 > -----------------------------------------------------------------------------------
INFO : 09/05/2016 10:22:40 > Platform: Samsung Android
INFO : 09/05/2016 10:22:41 > Selected port: COM43
INFO : 09/05/2016 10:22:41 > Selected model: SM-T337A
ERROR : 09/05/2016 10:22:41 > Phone unlocking failed
INFO : 09/05/2016 10:22:41 > Performed by 2.2.5 software version
INFO : 09/05/2016 10:26:45 > -----------------------------------------------------------------------------------
INFO : 09/05/2016 10:26:46 > Platform: Samsung Android
INFO : 09/05/2016 10:26:46 > Selected port: COM43
INFO : 09/05/2016 10:26:46 > Selected model: SM-T337A
INFO : 09/05/2016 10:26:47 > Reading info...
INFO : 09/05/2016 10:26:47 > Mode: Normal
INFO : 09/05/2016 10:26:47 > Firmware compiled date: Apr 28 2015
INFO : 09/05/2016 10:26:47 > Firmware compiled time: 00:00:00
INFO : 09/05/2016 10:26:47 > Firmware released date: Aug 12 2015
INFO : 09/05/2016 10:26:47 > Firmware released time: 17:33:44
INFO : 09/05/2016 10:26:47 > SW Version: MPSS.DI.2.0.c8-00111-M8926DAAAANAZM-1
INFO : 09/05/2016 10:26:48 > ADB server killed.
INFO : 09/05/2016 10:26:49 > Detected phone model: SM-T337A
INFO : 09/05/2016 10:26:49 > Firmware compiled date: Thu Aug 13 17:16:37 KST 2015
INFO : 09/05/2016 10:26:49 > PDA version: T337AUCU2BOH4
INFO : 09/05/2016 10:26:49 > CSC version: T337AATT2BOH4
INFO : 09/05/2016 10:26:49 > SW version: T337AUCU2BOH4
INFO : 09/05/2016 10:26:49 > Phone SN: R32G1034PQL
INFO : 09/05/2016 10:26:49 > Android version: 5.1.1 (LMY47X)
INFO : 09/05/2016 10:26:49 > Country: USA
INFO : 09/05/2016 10:26:49 > HW platform: msm8226
INFO : 09/05/2016 10:26:49 > HW Chip: MSM8226
INFO : 09/05/2016 10:26:49 > HW Modem: MSM8926
INFO : 09/05/2016 10:26:49 > Codename: milletlteuc
INFO : 09/05/2016 10:26:49 > Checking Root:
INFO : 09/05/2016 10:26:50 > Phone is Rooted.
INFO : 09/05/2016 10:26:50 > Reading security backup, please wait...
INFO : 09/05/2016 10:27:08 > Backup saved as Security-SM-T337A-09-05-2016_10-26-46 file
INFO : 09/05/2016 10:27:08 > Unlocking phone...
INFO : 09/05/2016 10:27:08 > Phone is successfully unlocked
WARN : 09/05/2016 10:27:08 > To finish the operation, please restart the phone via phone's menu.
INFO : 09/05/2016 10:27:12 > Performed by 2.2.5 software version

after restar tablet stuck in logo, Idid rooted by kingo root

Octopus box · 05-13-2016, 11:42

Hello.

Try to make Factory Reset and Wipe cache partition from Recovery Mode, if device enters it. Try to reflash the tab.

hendrid · 05-13-2016, 16:42

I did hard and wipe reset software but no working tablet has an android 5.1.1 and can not find it

landeta · 09-09-2016, 22:34

i need this software i have the same problem asamsung tab 4 stuck in the logo i need this firmware T337AUCU2BOH4

Octopus box · 09-10-2016, 11:57

We will try to find firmwares for this device, if we will manage to get them, we will add to the Support Area.

05-12-2016, 22:08	#1 (permalink)
hendrid Junior Member Join Date: Jul 2011 Posts: 14 Member: 1620575 Status: Offline Thanks Meter: 0	t337 stuck in logo here my logs INFO : 09/05/2016 10:21:31 > To connect SM-T337T phone you have to perform the following steps: INFO : 09/05/2016 10:21:31 > 1. Disconnect USB cable from phone. INFO : 09/05/2016 10:21:31 > 2. Go to Menu->Settings->More->About Device. INFO : 09/05/2016 10:21:31 > 3.Tap on "Build number" 7 times to enable developer options. INFO : 09/05/2016 10:21:31 > 4. Go to Menu->Settings->More->Developer options. INFO : 09/05/2016 10:21:31 > 5. Turn on "USB Debugging" option. INFO : 09/05/2016 10:21:31 > 6. Go to Calculator application. Enter "(+30012012732+" number, to get phone dial window. INFO : 09/05/2016 10:21:31 > 7. Enter "#0808#" number. INFO : 09/05/2016 10:21:31 > 8. Select "DM+Modem+ADB". INFO : 09/05/2016 10:21:31 > 9. Press Home button. INFO : 09/05/2016 10:21:31 > 10. Go to dial window. INFO : 09/05/2016 10:21:31 > 11. Enter "#9090#" number. INFO : 09/05/2016 10:21:31 > 12. Set "Diag config" to "[1]DM/DUM over HS-USB" value. INFO : 09/05/2016 10:21:31 > 13. Restart phone. INFO : 09/05/2016 10:21:31 > 14. Press "Read Info" in software. INFO : 09/05/2016 10:21:45 > ----------------------------------------------------------------------------------- INFO : 09/05/2016 10:21:45 > To connect SM-T337A phone you have to perform the following steps: INFO : 09/05/2016 10:21:45 > 1. Disconnect USB cable from phone. INFO : 09/05/2016 10:21:45 > 2. Go to Menu->Settings->More->About Device. INFO : 09/05/2016 10:21:45 > 3.Tap on "Build number" 7 times to enable developer options. INFO : 09/05/2016 10:21:45 > 4. Go to Menu->Settings->More->Developer options. INFO : 09/05/2016 10:21:45 > 5. Turn on "USB Debugging" option. INFO : 09/05/2016 10:21:45 > 6. Go to Calculator application. Enter "(+30012012732+" number, to get phone dial window. INFO : 09/05/2016 10:21:45 > 7. Enter "#0808#" number. INFO : 09/05/2016 10:21:45 > 8. Select "DM+Modem+ADB". INFO : 09/05/2016 10:21:45 > 9. Press Home button. INFO : 09/05/2016 10:21:45 > 10. Go to dial window. INFO : 09/05/2016 10:21:45 > 11. Enter "#9090#" number. INFO : 09/05/2016 10:21:45 > 12. Set "Diag config" to "[1]DM/DUM over HS-USB" value. INFO : 09/05/2016 10:21:45 > 13. Restart phone. INFO : 09/05/2016 10:21:45 > 14. Press "Read Info" in software. INFO : 09/05/2016 10:21:50 > ----------------------------------------------------------------------------------- INFO : 09/05/2016 10:21:51 > Platform: Samsung Android INFO : 09/05/2016 10:21:51 > Selected port: COM21 INFO : 09/05/2016 10:21:51 > Selected model: SM-T337A INFO : 09/05/2016 10:21:51 > Reading info... INFO : 09/05/2016 10:21:51 > Mode: Normal INFO : 09/05/2016 10:21:51 > Firmware compiled date: Apr 28 2015 INFO : 09/05/2016 10:21:51 > Firmware compiled time: 00:00:00 INFO : 09/05/2016 10:21:51 > Firmware released date: Aug 12 2015 INFO : 09/05/2016 10:21:51 > Firmware released time: 17:33:44 INFO : 09/05/2016 10:21:51 > SW Version: MPSS.DI.2.0.c8-00111-M8926DAAAANAZM-1 WARN : 09/05/2016 10:21:52 > Please, press "OK" button on the phone to allow USB debugging.. INFO : 09/05/2016 10:21:58 > Detected phone model: SM-T337A INFO : 09/05/2016 10:21:58 > Firmware compiled date: Thu Aug 13 17:16:37 KST 2015 INFO : 09/05/2016 10:21:58 > PDA version: T337AUCU2BOH4 INFO : 09/05/2016 10:21:58 > CSC version: T337AATT2BOH4 INFO : 09/05/2016 10:21:58 > SW version: T337AUCU2BOH4 INFO : 09/05/2016 10:21:59 > Phone SN: R32G1034PQL INFO : 09/05/2016 10:21:59 > Android version: 5.1.1 (LMY47X) INFO : 09/05/2016 10:21:59 > Country: USA INFO : 09/05/2016 10:21:59 > HW platform: msm8226 INFO : 09/05/2016 10:21:59 > HW Chip: MSM8226 INFO : 09/05/2016 10:21:59 > HW Modem: MSM8926 INFO : 09/05/2016 10:21:59 > Codename: milletlteuc INFO : 09/05/2016 10:21:59 > Checking Root: ERROR : 09/05/2016 10:22:00 > Phone is not Rooted. INFO : 09/05/2016 10:22:00 > Unlocking phone... INFO : 09/05/2016 10:22:00 > Phone is successfully unlocked WARN : 09/05/2016 10:22:00 > To finish the operation, please restart the phone via phone's menu. INFO : 09/05/2016 10:22:01 > Performed by 2.2.5 software version INFO : 09/05/2016 10:22:12 > ----------------------------------------------------------------------------------- INFO : 09/05/2016 10:22:13 > Platform: Samsung Android INFO : 09/05/2016 10:22:13 > Selected port: COM43 INFO : 09/05/2016 10:22:13 > Selected model: SM-T337A INFO : 09/05/2016 10:22:13 > Reading info... INFO : 09/05/2016 10:22:13 > Mode: Normal INFO : 09/05/2016 10:22:13 > Firmware compiled date: Apr 28 2015 INFO : 09/05/2016 10:22:13 > Firmware compiled time: 00:00:00 INFO : 09/05/2016 10:22:13 > Firmware released date: Aug 12 2015 INFO : 09/05/2016 10:22:13 > Firmware released time: 17:33:44 INFO : 09/05/2016 10:22:13 > SW Version: MPSS.DI.2.0.c8-00111-M8926DAAAANAZM-1 INFO : 09/05/2016 10:22:16 > Detected phone model: SM-T337A INFO : 09/05/2016 10:22:16 > Firmware compiled date: Thu Aug 13 17:16:37 KST 2015 INFO : 09/05/2016 10:22:16 > PDA version: T337AUCU2BOH4 INFO : 09/05/2016 10:22:16 > CSC version: T337AATT2BOH4 INFO : 09/05/2016 10:22:16 > SW version: T337AUCU2BOH4 INFO : 09/05/2016 10:22:16 > Phone SN: R32G1034PQL INFO : 09/05/2016 10:22:16 > Android version: 5.1.1 (LMY47X) INFO : 09/05/2016 10:22:16 > Country: USA INFO : 09/05/2016 10:22:16 > HW platform: msm8226 INFO : 09/05/2016 10:22:16 > HW Chip: MSM8226 INFO : 09/05/2016 10:22:16 > HW Modem: MSM8926 INFO : 09/05/2016 10:22:16 > Codename: milletlteuc INFO : 09/05/2016 10:22:16 > Checking Root: ERROR : 09/05/2016 10:22:18 > Phone is not Rooted. INFO : 09/05/2016 10:22:18 > Unlocking phone... INFO : 09/05/2016 10:22:18 > Phone is successfully unlocked WARN : 09/05/2016 10:22:18 > To finish the operation, please restart the phone via phone's menu. INFO : 09/05/2016 10:22:19 > Performed by 2.2.5 software version INFO : 09/05/2016 10:22:32 > ----------------------------------------------------------------------------------- INFO : 09/05/2016 10:22:33 > Platform: Samsung Android INFO : 09/05/2016 10:22:33 > Selected port: COM43 INFO : 09/05/2016 10:22:33 > Selected model: SM-T337A ERROR : 09/05/2016 10:22:33 > Phone unlocking failed INFO : 09/05/2016 10:22:34 > Performed by 2.2.5 software version INFO : 09/05/2016 10:22:40 > ----------------------------------------------------------------------------------- INFO : 09/05/2016 10:22:40 > Platform: Samsung Android INFO : 09/05/2016 10:22:41 > Selected port: COM43 INFO : 09/05/2016 10:22:41 > Selected model: SM-T337A ERROR : 09/05/2016 10:22:41 > Phone unlocking failed INFO : 09/05/2016 10:22:41 > Performed by 2.2.5 software version INFO : 09/05/2016 10:26:45 > ----------------------------------------------------------------------------------- INFO : 09/05/2016 10:26:46 > Platform: Samsung Android INFO : 09/05/2016 10:26:46 > Selected port: COM43 INFO : 09/05/2016 10:26:46 > Selected model: SM-T337A INFO : 09/05/2016 10:26:47 > Reading info... INFO : 09/05/2016 10:26:47 > Mode: Normal INFO : 09/05/2016 10:26:47 > Firmware compiled date: Apr 28 2015 INFO : 09/05/2016 10:26:47 > Firmware compiled time: 00:00:00 INFO : 09/05/2016 10:26:47 > Firmware released date: Aug 12 2015 INFO : 09/05/2016 10:26:47 > Firmware released time: 17:33:44 INFO : 09/05/2016 10:26:47 > SW Version: MPSS.DI.2.0.c8-00111-M8926DAAAANAZM-1 INFO : 09/05/2016 10:26:48 > ADB server killed. INFO : 09/05/2016 10:26:49 > Detected phone model: SM-T337A INFO : 09/05/2016 10:26:49 > Firmware compiled date: Thu Aug 13 17:16:37 KST 2015 INFO : 09/05/2016 10:26:49 > PDA version: T337AUCU2BOH4 INFO : 09/05/2016 10:26:49 > CSC version: T337AATT2BOH4 INFO : 09/05/2016 10:26:49 > SW version: T337AUCU2BOH4 INFO : 09/05/2016 10:26:49 > Phone SN: R32G1034PQL INFO : 09/05/2016 10:26:49 > Android version: 5.1.1 (LMY47X) INFO : 09/05/2016 10:26:49 > Country: USA INFO : 09/05/2016 10:26:49 > HW platform: msm8226 INFO : 09/05/2016 10:26:49 > HW Chip: MSM8226 INFO : 09/05/2016 10:26:49 > HW Modem: MSM8926 INFO : 09/05/2016 10:26:49 > Codename: milletlteuc INFO : 09/05/2016 10:26:49 > Checking Root: INFO : 09/05/2016 10:26:50 > Phone is Rooted. INFO : 09/05/2016 10:26:50 > Reading security backup, please wait... INFO : 09/05/2016 10:27:08 > Backup saved as Security-SM-T337A-09-05-2016_10-26-46 file INFO : 09/05/2016 10:27:08 > Unlocking phone... INFO : 09/05/2016 10:27:08 > Phone is successfully unlocked WARN : 09/05/2016 10:27:08 > To finish the operation, please restart the phone via phone's menu. INFO : 09/05/2016 10:27:12 > Performed by 2.2.5 software version after restar tablet stuck in logo, Idid rooted by kingo root

05-13-2016, 11:42	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,810 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. Try to make Factory Reset and Wipe cache partition from Recovery Mode, if device enters it. Try to reflash the tab.

05-13-2016, 16:42	#3 (permalink)
hendrid Junior Member Join Date: Jul 2011 Posts: 14 Member: 1620575 Status: Offline Thanks Meter: 0	I did hard and wipe reset software but no working tablet has an android 5.1.1 and can not find it

09-09-2016, 22:34	#4 (permalink)
landeta No Life Poster Join Date: Oct 2007 Location: Dominican Republic Age: 40 Posts: 615 Member: 605730 Status: Offline Sonork: 100.1605690 Thanks Meter: 70	i need this software i have the same problem asamsung tab 4 stuck in the logo i need this firmware T337AUCU2BOH4

09-10-2016, 11:57	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,810 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	We will try to find firmwares for this device, if we will manage to get them, we will add to the Support Area.