T399N after unlock Searching only - GSM-Forum

asadnow2k · 01-29-2016, 08:15

To connect SGH-T399 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SGH-T399
Detected phone model: SGH-T399
Firmware compiled date: Thu Sep 11 19:57:15 KST 2014
PDA version: T399UVUANI2
CSC version: T399TMBANI2
SW version: T399UVUANI2
Phone IMEI: 354777066443651
Phone SN: RV8FB123M5B
Android version: 4.2.2 (JDQ39)
Repairing network. Please wait, this can take some time...
Phone will restart now. Please don't disconnect cable!
Network is successfully repaired.

Octopus box · 01-29-2016, 11:16

Hello.

Please post here full Software log of "Unlock" operation. What is the status of IMEI Ceti in *#0011# menu?

asadnow2k · 01-29-2016, 12:09

how to check cer in service menu i dont see any thing just band unknown.. bw 1.4mhz

Octopus box · 01-29-2016, 12:31

Please post here a photo/Screenshot of *#0011# menu of the phone.

asadnow2k · 01-29-2016, 12:40

Octopus box · 01-29-2016, 13:14

Please do the next;
1. Perform "Read Cert" operation.
2. Write Cert file from the Support Area.

Try to find and select Network manually after these actions.

asadnow2k · 01-29-2016, 13:21

Platform: Samsung Android
Selected port: COM1
Selected model: SGH-T399N
Detected phone model: SGH-T399N
Firmware compiled date: Fri Nov 7 11:00:40 KST 2014
PDA version: T399NUVUANK3
CSC version: T399NTMBANK3
SW version: T399NUVUANK3
Phone IMEI: 354777066443651
Phone SN: RV8FB123M5B
Android version: 4.4.2 (KOT49H)
Checking Root:
Phone is Rooted.
Reading Certificate...
Certificate read successfully

write certficate.

Platform: Samsung Android
Selected port: COM1
Selected model: SGH-T399N
Selected file: C:\Users\Asadullah Soomro\Downloads\Cert-SGH-T399N_354796061524513_RV8F90EH0NZ.cert
Detected phone model: SGH-T399N
Firmware compiled date: Fri Nov 7 11:00:40 KST 2014
PDA version: T399NUVUANK3
CSC version: T399NTMBANK3
SW version: T399NUVUANK3
Phone IMEI: 354777066443651
Phone SN: RV8FB123M5B
Android version: 4.4.2 (KOT49H)
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SGH-T399N-29-01-2016_17-20-07-.asec file
Writing Certificate...
Checking Certificate file...
Certificate file successfully checked
Writing Certificate ...
Certificate has been written successfully
Please, restart the phone to apply changes

asadnow2k · 01-29-2016, 13:23

still phone on searching..

allumts · 01-29-2016, 13:53

- Wipe Factory reset and cache from Recovery
- Flash other time this fw or other same version
- root phone
- repeat procedure of Unlock
- try to test with other Sim card and search Network manually.

If Fail UNLOCK and network, repeat above steps for Read Cert and Write Other Cert, post here full log and IMPORTANT what say from *#0011#

P.D. use Other Cert not this one above and FULL CHARGE BATTERY, not at 12% how above

BR
allumts

Octopus box · 01-29-2016, 14:23

Please do the next:
1. Reflash the phone.
2. Write "EFS_SGH_T399N_T399NUVUANK3" EFS file from the Support Area.
3. Perform "Repair IMEI" operation.
4. Perform "Repair Network" operation. (optional).

Post here result and full Software log of performed operations.

asadnow2k · 01-29-2016, 15:42

Quote:

Selected firmware file: T399NUVUANK3_T399NTMBANK3.oct
Please put the phone into Download Mode and connect USB cable.
To put SGH-T399N into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing BOOTLOADER section...
BOOTLOADER section has been written successfully.
Writing PARAM section...
PARAM section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing RADIO section...
RADIO section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Firmware writing successfully completed.

Flash done trying next steps.

EFS write done

Quote:

<ID:0/016> Added!!
<ID:0/016> Odin engine v(ID:3.1100)..
<ID:0/016> File analysis..
<ID:0/016> SetupConnection..
<ID:0/016> Initialzation..
<ID:0/016> Get PIT for mapping..
<ID:0/016> Firmware update start..
<ID:0/016> SingleDownload.
<ID:0/016> efs.img
<ID:0/016> NAND Write Start!!
<ID:0/016> RQT_CLOSE !!
<ID:0/016> RES OK !!
<ID:0/016> Removed!!
<ID:0/016> Remain Port .... 0
<OSM> All threads completed. (succeed 1 / failed 0)

now phone is locked.

Octopus box · 01-29-2016, 16:17

Perform "Repair IMEI" operation, then perform "Unlock" operation, if will be needed.
Perform "Repair Network" operation if problem with Network will persist.

asadnow2k · 01-29-2016, 16:25

Repair imei

Quote:

Platform: Samsung Android
Selected port: COM23
Selected model: SGH-T399N
Detected phone model: SGH-T399N
Firmware compiled date: Fri Nov 7 11:00:40 KST 2014
PDA version: T399NUVUANK3
CSC version: T399NTMBANK3
SW version: T399NUVUANK3
Phone IMEI: 354796066443610
Phone SN: RV8FB123M5B
Android version: 4.4.2 (KOT49H)
Repairing IMEI. Please wait...
Repairing network. Please wait, this can take some time...
IMEI successfully repaired.
To finish the operation, please restart the phone via phone's menu.
-----------------------------------------------------------------------------------

Unlocking

Platform: Samsung Android
Selected port: COM23
Selected model: SGH-T399N
Detected phone model: SGH-T399N
Firmware compiled date: Fri Nov 7 11:00:40 KST 2014
PDA version: T399NUVUANK3
CSC version: T399NTMBANK3
SW version: T399NUVUANK3
Phone IMEI: 358765060941842
Phone SN: RV8FB123M5B
Android version: 4.4.2 (KOT49H)
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SGH-T399N-29-01-2016_20-18-50-.asec file
Unlocking phone. This can take some time. Please wait...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.

------------------------

-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM23
Selected model: SGH-T399N
Detected phone model: SGH-T399N
Firmware compiled date: Fri Nov 7 11:00:40 KST 2014
PDA version: T399NUVUANK3
CSC version: T399NTMBANK3
SW version: T399NUVUANK3
Phone IMEI: 358765060941842
Phone SN: RV8FB123M5B
Android version: 4.4.2 (KOT49H)
Repairing network. Please wait, this can take some time...
Phone will restart now. Please don't disconnect cable!
Network is successfully repaired.

and restarted.

asadnow2k · 01-29-2016, 16:26

still searching .... not fixed.

Octopus box · 01-29-2016, 16:52

If problem remains the same after all of the performed actions - most likely device has HW problem. Please check phone's HW.

01-29-2016, 08:15	#1 (permalink)
asadnow2k No Life Poster Join Date: Nov 2005 Location: Sindhu Desh Age: 36 Posts: 8,135 Member: 199814 Status: Offline Thanks Meter: 1,960	T399N after unlock Searching only To connect SGH-T399 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM5 Selected model: SGH-T399 Detected phone model: SGH-T399 Firmware compiled date: Thu Sep 11 19:57:15 KST 2014 PDA version: T399UVUANI2 CSC version: T399TMBANI2 SW version: T399UVUANI2 Phone IMEI: 354777066443651 Phone SN: RV8FB123M5B Android version: 4.2.2 (JDQ39) Repairing network. Please wait, this can take some time... Phone will restart now. Please don't disconnect cable! Network is successfully repaired.

01-29-2016, 11:16	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Hello. Please post here full Software log of "Unlock" operation. What is the status of IMEI Ceti in *#0011# menu?

01-29-2016, 12:09	#3 (permalink)
asadnow2k No Life Poster Join Date: Nov 2005 Location: Sindhu Desh Age: 36 Posts: 8,135 Member: 199814 Status: Offline Thanks Meter: 1,960	how to check cer in service menu i dont see any thing just band unknown.. bw 1.4mhz

01-29-2016, 12:31	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Please post here a photo/Screenshot of *#0011# menu of the phone.

01-29-2016, 12:40	#5 (permalink)
asadnow2k No Life Poster Join Date: Nov 2005 Location: Sindhu Desh Age: 36 Posts: 8,135 Member: 199814 Status: Offline Thanks Meter: 1,960

01-29-2016, 13:14	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Please do the next; 1. Perform "Read Cert" operation. 2. Write Cert file from the Support Area. Try to find and select Network manually after these actions.

01-29-2016, 13:21	#7 (permalink)
asadnow2k No Life Poster Join Date: Nov 2005 Location: Sindhu Desh Age: 36 Posts: 8,135 Member: 199814 Status: Offline Thanks Meter: 1,960	Platform: Samsung Android Selected port: COM1 Selected model: SGH-T399N Detected phone model: SGH-T399N Firmware compiled date: Fri Nov 7 11:00:40 KST 2014 PDA version: T399NUVUANK3 CSC version: T399NTMBANK3 SW version: T399NUVUANK3 Phone IMEI: 354777066443651 Phone SN: RV8FB123M5B Android version: 4.4.2 (KOT49H) Checking Root: Phone is Rooted. Reading Certificate... Certificate read successfully write certficate. Platform: Samsung Android Selected port: COM1 Selected model: SGH-T399N Selected file: C:\Users\Asadullah Soomro\Downloads\Cert-SGH-T399N_354796061524513_RV8F90EH0NZ.cert Detected phone model: SGH-T399N Firmware compiled date: Fri Nov 7 11:00:40 KST 2014 PDA version: T399NUVUANK3 CSC version: T399NTMBANK3 SW version: T399NUVUANK3 Phone IMEI: 354777066443651 Phone SN: RV8FB123M5B Android version: 4.4.2 (KOT49H) Reading security backup, please wait... Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SGH-T399N-29-01-2016_17-20-07-.asec file Writing Certificate... Checking Certificate file... Certificate file successfully checked Writing Certificate ... Certificate has been written successfully Please, restart the phone to apply changes

01-29-2016, 13:23	#8 (permalink)
asadnow2k No Life Poster Join Date: Nov 2005 Location: Sindhu Desh Age: 36 Posts: 8,135 Member: 199814 Status: Offline Thanks Meter: 1,960	still phone on searching..

01-29-2016, 13:53	#9 (permalink)
allumts No Life Poster Join Date: Apr 2011 Age: 58 Posts: 16,408 Member: 1564612 Status: Offline Thanks Meter: 12,343	- Wipe Factory reset and cache from Recovery - Flash other time this fw or other same version - root phone - repeat procedure of Unlock - try to test with other Sim card and search Network manually. If Fail UNLOCK and network, repeat above steps for Read Cert and Write Other Cert, post here full log and IMPORTANT what say from *#0011# P.D. use Other Cert not this one above and FULL CHARGE BATTERY, not at 12% how above BR allumts

01-29-2016, 14:23	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Please do the next: 1. Reflash the phone. 2. Write "EFS_SGH_T399N_T399NUVUANK3" EFS file from the Support Area. 3. Perform "Repair IMEI" operation. 4. Perform "Repair Network" operation. (optional). Post here result and full Software log of performed operations.

01-29-2016, 16:17	#12 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Perform "Repair IMEI" operation, then perform "Unlock" operation, if will be needed. Perform "Repair Network" operation if problem with Network will persist.

01-29-2016, 16:26	#14 (permalink)
asadnow2k No Life Poster Join Date: Nov 2005 Location: Sindhu Desh Age: 36 Posts: 8,135 Member: 199814 Status: Offline Thanks Meter: 1,960	still searching .... not fixed.

01-29-2016, 16:52	#15 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	If problem remains the same after all of the performed actions - most likely device has HW problem. Please check phone's HW.