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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 12-19-2014, 10:15   #1 (permalink)
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Unable to connect to UART Galaxy Alpha G850A [Solved]


Im trying to factory unlock a NEW galaxy alpha G850A. octoplus cant find the phone (UART). It connects to other phones though. the alpha connect to computer perfecly and i can read info. any idea?

Welcome to Octoplus/Octopus Box Samsung software version 1.7.8
-----------------------------------------------------------------------------------

To connect SM-G850A phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SM-G850A
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-G850A
Firmware compiled date: Thu Aug 28 18:01:29 KST 2014
PDA version: G850AUCU1ANH8
CSC version: G850AATT1ANH8
SW version: G850AUCU1ANH8
Phone IMEI: 355xxxxxxx
Phone SN: R38F90AJHGF
Android version: 4.4.4 (KTU84P)

-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SM-G850A
Connect phone to UART cable, phone must be ON and screen must be
permanently active!
Searching for a phone. Please wait...
Phone was not found!
Factory Unlock operation failed!
-----------------------------------------------------------------------------------


OTHER PHONES CONNECT UART


Platform: Samsung Android
Selected port: COM7
Selected model: SM-G850A
Connect phone to UART cable, phone must be ON and screen must be
permanently active!
Searching for a phone. Please wait...
Found phone on COM7
Reading info...
Phone model: SM-G900A
Phone IMEI: 352xxx
MSL address: 0026041986
Warning: Selected model (SM-G850A) differs from the detected one
(SM-G900A)!
Factory Unlock operation failed!
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM7
Selected model: SM-G850A
Connect phone to UART cable, phone must be ON and screen must be
permanently active!
Searching for a phone. Please wait...
Found phone on COM7
Reading info...
Phone model: SGH-I337
Phone IMEI: 354xxxx
MSL address: R31D80C0LA
Warning: Selected model (SM-G850A) differs from the detected one
(SGH-I337)!
Factory Unlock operation failed!
-----------------------------------------------------------------------------------

Last edited by Octopus box; 12-19-2014 at 10:40.
 
Old 12-19-2014, 10:23   #2 (permalink)
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Hello.

To connect SM-G850A phone You need to block highlighted pin with a tape and use Samsung Micro UART C3300k/C3303k cable with 523-525kOhm resistor for connection.

 
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Old 12-19-2014, 10:39   #3 (permalink)
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WORKED LIKE A CHARM...THANKS


Connect phone to UART cable, phone must be ON and screen must be
permanently active!
Searching for a phone. Please wait...
Found phone on COM7
Reading info...
Phone model: SM-G850A
Phone IMEI: 355XXX
MSL address: R38F90AJHG
Requesting MSL code...
Connecting to server
Username: XXXXX
Connect successfully to server.
Checking smart card...
Smart card successfully checked.
Sending device information...
Checking balance...
Your balance: 21 credits.
Checking request..
Sending request...
Order ID: 73698
MSL code has been obtained successfully!
Deactivating MSL...
MSL deactivate successfully
Unlocking phone...
Factory Unlock operation successfully completed!
To unlock please type '00000000' (8 zeros).
Please, restart the phone to apply changes
 
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